NHTSA Complaint #10381330 — 2004 VOLKSWAGEN JETTA

SEATS issue reported to NHTSA

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Fire

Complaint Details

ODI Number	10381330
Vehicle	2004 VOLKSWAGEN JETTA
Component	SEATS
Date of Incident	February 5, 2011
Date Filed	February 9, 2011
Mileage	150,000 miles
Crash	No
Fire	Yes
Injuries	0
Deaths	0
Vehicle Towed	No
State	WA

Consumer Description

TL*THE CONTACT OWNS A 2004 VOLKSWAGEN JETTA GLS (NA). THE CONTACT STATED THAT WHILE DRIVING 25 MPH, THE DRIVER SIDE HEATED SEAT CAUGHT FIRE. THE CONTACT TURNED THE SEAT WARMER OFF. THE VEHICLE WAS TAKEN TO A REPAIR SHOP BUT THERE WERE NO CODES PRODUCED FOR THE FAILURE. THE CONTACT CALLED THE MANUFACTURER WHO ADVISED HER TO TAKE THE VEHICLE TO THE DEALER FOR INSPECTION AND TOOK A COMPLAINT. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 150,000.

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