2024 TESLA MODEL Y Unknown Or Other Problems
35 NHTSA complaints on file
Unknown Or Other Issues in the 2024 TESLA MODEL Y
35 unknown or other complaints have been filed with NHTSA for the 2024 TESLA MODEL Y. Of these, 7 involved a crash, 0 involved a fire, and 6 resulted in injury.
35
Complaints
7
Crashes
0
Fires
6
Injuries
0
Deaths
All Unknown Or Other Complaints
The emergency mechanical levers for BOTH of my front doors do not work at all. I pull them while pushing the door and they do not open the car. If the power dies in the car, there is no way for me or my passenger to escape the car. I reported this to Tesla and they are not able to immediately investigate it or provide me replacement vehicle.
Autopilot was engaged and active at the time of the incident. The vehicle failed to detect a stationary piece of road debris (appearing to be a dropped vehicle part) located in the driving lane. The system did not provide any warning, slow the vehicle, or attempt an avoidance maneuver. The vehicle drove directly over the debris, resulting in damage to the lower exterior/body panel. Road and traffic conditions were normal. This raises concerns about Autopilot’s object detection and hazard response capabilities.
Date & Time: December 25, approximately 6:00 PM Location: Northbound I-880 between the Mowry Avenue and Thornton Avenue exits, Fremont, CA Weather & Road Conditions: Heavy rain at the time of the incident. Road surface was wet with reduced visibility. Vehicle & System State: Tesla Model Y. Driver assistance / self-driving functionality was active at the time of the incident (traffic-aware cruise control / Autopilot functionality). Description of the Incident: While driving northbound on I-880 in heavy rain, the vehicle had been operating normally. Without warning, the vehicle appeared to incorrectly detect that it was drifting out of its lane and attempted to correct this perceived drift. Instead of a minor lane correction, the vehicle abruptly applied heavy braking and initiated a sudden and aggressive left steering maneuver. The car crossed approximately four lanes of traffic in the same direction of travel and continued rotating, ultimately performing an unintended U-turn...
The heating system in my 2024 Tesla Model Y failed after only one winter season. Under normal HVAC operation, the vehicle blows cold air and does not provide cabin heat. Heat only intermittently works when defrost mode is selected. This failure affects the vehicle’s ability to safely operate in cold weather, including proper windshield defogging and defrosting. A loss of heating presents a safety risk to occupants and reduces visibility. Tesla diagnosed the issue and provided an estimated repair cost of approximately $3,235.00. The vehicle is just outside the warranty period, and this appears to be a premature failure of the heating or heat pump system, not normal wear and tear. Given the age of the vehicle and prior reports of Tesla HVAC and heat pump failures in Model Y vehicles, I believe this may indicate a design or component defect that warrants investigation.
While exiting a parking area, the vehicle’s Autopilot/driver-assist system engaged during a tight right-hand turn. At the time of the maneuver, my hands were not actively controlling the steering wheel, as the system appeared to be managing the turn. The vehicle failed to properly account for curb proximity and steered too close to the curb, resulting in the wheel striking the curb and causing visible rim damage. The system did not provide adequate warning or disengage in time to prevent the curb impact. This raises safety concerns regarding Autopilot behavior during low-speed, tight turning scenarios such as parking lot exits, where precise steering control is critical. I contacted Tesla to request that they review vehicle logs to determine whether this was a system error. Tesla did not adequately address the issue or take responsibility for reviewing or acknowledging a potential defect in the automated driving system. This incident presents a...
When there is sustained rain, horn fills with water becoming inoperable. Tesla confirmed this is the normal operation of the horn.
Vehicle appears to be giving off toxic fumes causing medical symptoms like headaches for multiple drivers over last 2 months since vehicle was purchased used, fumes have a sweet smell but source of fumes was unable to be identified by Tesla service center. Fumes appears to be coming from front vents of vehicle. Suspecting there is a coolant leak but source of leak is unknown. Tesla had indicated that coolant reservoir was slightly below expected levels. Tesla replaced cabin air filters but that did not resolve the issue, cabin air filters had already been replaced prior to tesla replacing the filters. Tesla service centers indicated they do not have the equipment needed to test what chemicals are in the fumes and have no idea what they could be.
Incident Date: February 12, 2024, at 1:00 PM Location: [XXX] Vehicle Model: Tesla Model 3 VIN: [Insert VIN of the Vehicle] License Plate: [Insert License Plate Number] Description of the Incident: On [XXX], while driving westbound on [XXX] at a speed of 35 MPH, [XXX] experienced a sudden and dangerous malfunction of the Tesla Model 3. Despite the driver's best efforts to maintain control, the vehicle autonomously shifted from the innermost lane to the outermost lane, jumped over the concrete sidewalk, and fell into a trench. Fortunately, no other vehicles were involved, preventing what could have been a fatal accident. The police report filed with the Suwanee, GA police department documents the incident, and the car was subsequently towed to a body shop, where it was declared totaled. It is essential to note that the auto-drive feature was disabled, and no subscription to the self-driving feature had been purchased or...
After Tesla Berkeley performed an alignment on my 2024 Model Y on July 22, 2025, the car suffered a complete systems failure while driving on the freeway. Within minutes of leaving the service center, multiple safety systems shut down at once — steering assist, emergency braking, lane keeping, stability control, etc... all turned off, and the car went into manual mode. The vehicle became extremely difficult to control at highway speeds, forcing me to steer and brake manually without assist. Because the Service Center was closed that evening, I couldn’t contact anyone, so I drove back first thing the next morning (July 23) to report the issue. I was initially told the next available appointment was two weeks later, but I had to beg to be seen the same day because the car was unsafe to drive. Tesla redid the alignment and told me the car was fine. After reviewing...
I was driving in McKinney, TX on [XXX] taking a friend to his destination. FSD (full self driving) was turned on and enabled for this drive. Normally the car is extremely good at noticing its surroundings, including school zones amidst other things. It is getting better all the time with software updates. However, I turned right into a school zone where the car did not notice that there were other cars going to pick up children. The school zone sign looked like it was abnormally above the ground and so there is a possibility FSD didn’t read it. Unfortunately a police officer noticed me and by the time I did the car was going 16 miles over in a 20 mph school zone. No warnings or anything was shown on the screen to indicate that I had come into a school zone, the speed limit was showing at 40 mph...
Sun glare is a well-documented driving hazard, yet Tesla’s Y model’s visors are too short to offer sufficient coverage. This compromises driver safety and forces customers to seek aftermarket solutions for a problem rooted in design. A responsible manufacturer should address this defect directly. Driving home as sun was setting, I was completely BLINDED by the sun. It was terrifying as the visor was too short to stop the sun glare. I was lucky I didn’t hit something or somebody plus my own safety.
While driving with Full Self-Driving (FSD) engaged, my vehicle proceeded through a red traffic light without any driver input on two separate occasions within the past few weeks. On both occasions: - The traffic light was clearly red. - The vehicle accelerated forward without prompt while first briefly coming to a full stop it then proceeded forward while traffic light remained on red. - There was no visible obstruction or confusion. These are serious failures in the FSD system’s signal recognition and pose an extreme safety hazard. I request a formal investigation and safety recall if warranted.
The vehicle comes with a software feature that automatically shifts the car into park "to prevent rollaway". It does it at random times when we are driving and has multiple times almost caused an accident because my vehicle will suddently stop when I am in the middle of a road or pulling out onto a busy road. The most recent incident was on March 11 2025, I was pulling out from a parking lot, taking a right onto a very busy road. The software unexpectedly shifted the vehicle to park, stopping it completely while I was halfway in the road, with other cars approaching me at 45-50mph. In a panic it was difficult to shift back into drive quickly, and nearly caused an accident that could have been fatal. I called the manufacturer and was uanble to get through to an agent, so I sent an email and have not...
Incident Details: Date & Time: [XXX] Driver: My spouse, Purpose of Trip: Personal (heading to a nearby soccer park) Location: [XXX] Weather & Road Conditions: Clear weather, dry roads, normal traffic conditions Driver Safety: The driver was wearing a seatbelt at the time of the incident Incident Description: My spouse was driving to the nearby soccer park with the vehicle in FSD mode. Upon approaching a railway crossing, the signal was green, indicating it was safe to proceed. However, instead of maintaining a controlled speed, the car suddenly accelerated while attempting to cross. Before my spouse could take control, the vehicle struck the boom barrier, which was either lowering or had already lowered at that moment. The incident happened so suddenly that she did not have enough time to react and override the system. Fortunately, no injuries occurred, but the vehicle sustained damage to the front bumper, windshield, and frame....
The car horn is a speaker and is extremely quiet during normal operation. When in rain or snow, the horn speaker disables itself completely leaving the driver unable to utilize the horn which I believe is a hazard to drivers.
Description for NHTSA Report: I am reporting a significant safety concern with the new Teslas (starting with the 2024 models) that do not have a traditional physical horn. Instead, the horn sound is generated through the car’s external speakers. This design poses a severe safety risk, especially in rainy conditions or when the speakers are wet, as the horn becomes inaudible or significantly less effective. Additionally, the volume of the speaker-generated horn is not comparable to the loudness of traditional horns, making it insufficient for alerting other drivers and pedestrians in emergencies. This lack of an actual horn is extremely dangerous and has already led to situations where the horn was not effective. I urge the NHTSA to investigate this issue as it compromises vehicle safety.
All of the car's cameras have gone dead since November 2024. The car has been collecting water in the truck area and inside panel of the car by the door frame.
I WAS TOLD BY TESLA THAT A COMPUTER SYSTEM UPDATE INSTALLED BY TESLA BURNED OUT THE AP4 COMPUTER ON THE CAR. THIS AFFECTS ALL CAMERAS, NAVIGATION, AUTOMATIC LIGHTS AND MUCH MORE
The car accelerated by itself over the curb and into the building
Software update applied OTA. Complete failure of ECU on reboot, including cameras, rear backup camera, all proximity warnings, cruise control, FSD, GPS, navigation, battery preheating, etc. Car is unsafe to drive in this state.
Hello , I just bought the new Tesla Model Y 2024 in the October and all of a sudden all the driver assistance programs are not working, including the Rear Camera(Reverse camera) I took it for the service on December 4th and they fixed issue on December 5th. After few days on December 13th the same issue happened again and Tesla service center is saying I need to wait till February 20th 2025 for the repair. All cameras are not working in the car, it does not show any backup camera, No forward collision warnings or no lane change assist Tesla is not considering this as a safety issue I am including a chat summary with the service center via PDF file. I have included previous repair invoice also when the same issue happened on 4th December
With the new teslas (not sure about all but I know on the model y ). There is no way to reduce or turn off regenerative braking. Which on snow covered roads makes the car want to go into a skid. Only way to get around it is to force the car in to nutral ( also not great but better than the other option). Then use brakes so it slowed all wheels evenly.
Vehicle Information: • Make: Tesla • Model: Model Y • Year: 2024 Description of the Problem: After a software update pushed by Tesla, the AP4 computer in my 2024 Tesla Model Y shorted out, causing a complete failure of all systems controlled by this computer. The following safety-critical and driver-assist features have become non-functional: 1. Cruise Control (adaptive or otherwise) 2. Forward Collision Warning 3. Lane Departure Warning 4. Lane Keeping Assistance 5. Blind Spot Warning 6. Parking Collision Warning 7. Full Self-Driving and Auto Park features 8. Cameras required for Autopilot functionality Additionally, because the GPS system has failed, the vehicle's Navigation system is inoperable. This impacts Tesla's unique route planning feature that sets up Supercharger stops during long journeys. Without a functioning navigation system, I cannot properly plan my travel or locate charging stations, which severely affects the usability of the vehicle. Safety Concerns: The failure of these...
Subject: Urgent Safety Concern and Request for Immediate Resolution – Cracked Sunroof on Tesla Model Y 2024 To Whom It May Concern, My name is [XXX] , a United States citizen and resident of Florida. I am writing to formally express my deep concern and dissatisfaction regarding a significant safety issue with my Tesla Model Y 2024, which I purchased directly through Tesla’s official website. To date, my vehicle has never been involved in any accident and has been consistently stored in a secure garage, ensuring that it remains free from external damage. Issue Description: Recently, I discovered that the glassroof of my Tesla Model Y has developed noticeable cracks.This issue is perplexing and unacceptable, especially considering the vehicle has not been subjected to any conditions that could cause such damage. The sudden appearance of these cracks suggests a potential manufacturing defect or poor assembly quality, both of which are...
I noticed that now Tesla uses windshield mounted cameras for everything in front of car including FSD and forward collision. My model y was made in fremont, California. Problem is windshield glass is not cleaned before assembly to car. Either not a prescribed step by Tesla during assembly or overlooked by assembly workers. I noticed after I picked up my new model y from Tesla that there is haze and layer of residue on windshield glass. As if glass are sitting in bulk in factory and assembled to car without cleaning. I was able to clean windshield inside with glass cleaner and microfiber cloth. Problem is windshield haze and Layer of residue cannot come out of front facing camera module. This is causing all functions to degrade that rely on these windshield mounted cameras. I get random "one of cameras occulted" error during Full self driving FSD. Car cuts out...
In Auto Carwash while I was in vehicle it shifted from Neutral to Park causing the car behind me to hit my vehicle
While driving on the highway got the warning on the control screen with red light warning stating "Pull over and stop the vehicle" and the car automatically started slowing down. Another warning popped up stating “Power Reduced - Exiting and re-entering vehicle may restore operation”. Has a yellow icon of a turtle. Felt very dangerous on a highway and immediately pulled over to the shoulder.
Pushing the steering wheel honk below the Tesla "T" does not produce an audible honk.
I was driving and going about 50mph and there was no other car near me. Suddenly the car slammed on its brakes. Dropped to probably 10mph. My mom and I were both wearing seatbelts but our heads were thrown forward. My neck and shoulder are sore and stiff today now. There were dark skid marks in the road ahead of us and I believe the car saw those and broke because of them. If there had been a car behind us, we would have be rear ended. There were no warnings beforehand. When the car broke, lights flashed and there was also an alarm. The vehicle has not been inspected by police or manufacturer.
This is a complaint regarding a malfunction of the Tesla Full Self-Driving (FSD) feature, which resulted in damage to my vehicle and may potentially pose a significant safety risk to public. On 07/02/2024, my newly purchased Tesla [Model-Y 2024] was parked next to a pillar in a parking garage. After ensuring that the Full Self-Driving sign was on, I activated the FSD feature. However, as soon as the function was engaged, the vehicle instantly took off and made a right turn. This sudden and unexpected action caused the right side of the back passenger door to scrape against the iron guardrail on the pillar and caused damages to the right back passenger door and a portion of right back fender. This action happened so sudden that did not have the chance to react and take manual control. I contacted Tesla to report the issue and seek assistance, but after +4...
*Subject: Reporting Tesla Motors' Exposure of Sensitive VIN Information** To Whom It May Concern, I am a security researcher and ethical hacker who has identified and reported a significant data leak involving Tesla Motors. Specifically, Tesla is leaking sensitive Vehicle Identification Numbers (VINs) of its customers through an API URL. The URL in question is: [XXX] ` This exposure allows anyone to pull detailed recall reports of these vehicles from the National Highway Traffic Safety Administration's website: [XXX] ` Furthermore, these VINs can be used to search for private documents shared on social media, posing a serious privacy and security risk. Many vehicle owners intentionally redact or block their VINs in public documents to prevent misuse. Despite the clear implications, Bugcrowd analysts have closed my report as "not applicable" and claimed that it has "no security impact." This decision disregards the privacy concerns of Tesla EV owners, whose VINs are...
The Tesla accelerated by itself while I am driving in a heavy traffic. To avoid hitting the front car, I braked several times, which didn’t work at all. It still accelerated, instinctively I steered wheels to the right front and hit a small hill. Airbags are out. I struggled to get off the car and shouted for help. 911 was called and emergency ambulance took me to ER. Luckily I am alive, it could be much worse that I would tremble when thinking of that crash scene again. This happened on [XXX]. I am waiting for the report from the police and the next steps from Tesla Insurance. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
This is my fifth Tesla, so i.am very familiar with the Self Driving feature which is mostly good. However, recently I got a Model Y and with in 24 hours I was rear-ended on the freeway! I had the car in Full Self Driving mode (FSD)! For some reason it just braked hard in the middle of my driving however, traffic was backing up. I injured my lower back and neck and I'm now having to go in for therapy and schedule a CAT scan. Luckily the person behind me was fine. After the incident I downloaded the zip disk which records incidences. The car had documented pre and post accident! But the actual incident there is no record... almost like it got wiped out!?!
Unknown. Drove car in front of garage. Car came to a full stop. About to put car into reverse from drive in order to back into the garage, when car suddenly accelerated forward. Turned wheel sharply to the left in order avoid hitting neighbors fences. Vehicle traveled in an arch and collided with a tree next to an fence and stopped.
Vehicle warning icons are blocked by the drivers right arm. In some driving positions, the current vehicle speed is also blocked. Recommend shifting the icons toward the center of the monitor.
Other 2024 TESLA MODEL Y Problem Areas
Forward Collision Avoidance Adaptive Cruise Control
58 complaints
Forward Collision Avoidance Automatic Emergency Braking
52 complaints
Back Over Prevention Sensing System Camera
47 complaints
Electrical System
46 complaints
Forward Collision Avoidance Warnings
31 complaints
Vehicle Speed Control
27 complaints
Lane Departure Blind Spot Detection
25 complaints
Service Brakes
22 complaints
Steering
17 complaints
Exterior Lighting
10 complaints
Lane Departure Assist
10 complaints
Structurebody
10 complaints
Back Over Prevention Warnings
9 complaints
Back Over Prevention Rearview System Braking
8 complaints
Lane Departure Warning
8 complaints
Visibilitywiper
8 complaints
Air Bags
7 complaints
Engine
7 complaints
Wheels
7 complaints
Suspension
6 complaints
Electrical Systemadasautonomousself Driving
5 complaints
Seat Belts
5 complaints
Fuelpropulsion System
4 complaints
Power Train
4 complaints
Seats
3 complaints
Latcheslockslinkageshoodlatch
2 complaints
Vehicle Speed Controlaccelerator Pedal
2 complaints
Electrical Systemadas
1 complaint
Electrical Systemadasautonomousself Drivingsoftware
1 complaint
Exterior Lightingturn Signal
1 complaint
Forward Collision Avoidance
1 complaint
Lane Departure Lane Keep Automatic Steering
1 complaint
Latcheslockslinkages
1 complaint
Latcheslockslinkagestrunk Lidlatch
1 complaint
Service Brakes Hydraulic
1 complaint
Tiressidewall
1 complaint
Tirestreadbelt
1 complaint
Visibilitywindshield Wiperwasher
1 complaint
Wheelsrim
1 complaint