2024 TESLA MODEL Y Electrical System Problems

46 NHTSA complaints on file

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Electrical System Issues in the 2024 TESLA MODEL Y

46 electrical system complaints have been filed with NHTSA for the 2024 TESLA MODEL Y. Of these, 7 involved a crash, 1 involved a fire, and 7 resulted in injury.

46
Complaints
7
Crashes
1
Fires
7
Injuries
0
Deaths

All Electrical System Complaints

#11719238 |
Driver side front window auto rolled back up after pressing the button to once to roll it down. This happened while driving while the right hand was on the steering wheel. The left hand got caught inbetween the window glass and the window frame as it auto rolled back up on its own. It caused bleeding and pain to the left hand.
#11715422 |
Tesla Model Y 99,000 km It is known issue with many driver of same model and milage that Wire Harness connected to Oil pump gets hot and damage. This can also cause fire. Many people have been complaining about similar issue on Facebook group.
#11712254 |
Vehicle experienced PCS (Power Conversion System/DC-DC converter) failure, rendering it completely undrivable—no 12V power, cannot charge or start. PCS is physically integrated inside high-voltage battery pack per service manuals. High-voltage battery warranty active (8yr/120k miles). Tesla service denies coverage citing "associated component" in vague emails—provided only general warranty table, no specific exclusion language despite repeated requests for exact quote/formal written denial. Escalated to managers: Offered "view-only" internal service bulletin on screen at meeting—no print/copy/photo allowed. Explicitly refused formal written denial letter.
#11708194 |
Center console USB component part#1522264-00-B, available for inspection. USB-C charging port that had been plugged in for more than a year, started smoking and wire melted while vehicle was parked. If this would have happened while my wife was on the highway on the way to work and smoke suddenly appeared, it would have cause her to be startled and degrade her ability on a busy highway. This would have most likely have created a traffic incident in Memphis on highway 240. I asked the dealer if there were any reports of defective part and I was told no. I brought the components in to show but the parts manager or service staff were not interested in the details or my concerns that smoke had been detected and that it melded the metal piece of USB-C charger to that TESLA part. I bought another replacement part from TESLA, but I...
#11706075 |
The contact owns a 2024 Tesla Model Y. The contact stated that while driving at various speeds, the TPMS displayed that the PSI of the tires was low. Additionally, a notification advising that the vehicle was experiencing low voltage and drainage and would shut down was displayed. The contact called towing services. The contact stated that the towing agent who assisted in towing the vehicle informed the contact that the tires were losing air, and the front passenger's side tire or wheel was defective. The vehicle was towed to a Tesla Service Center, where the power converter system(PCS) was corrected. Additionally, the technician informed the contact that the passenger's side tire was leaking air due to a rim defect, but the vehicle was not repaired, and the contact was advised to pick up the vehicle. The contact stated that the vehicle could not be driven at 20 MPH due to...
#11705857 | Fire
I’m reaching out to document and summarize an incident that occurred in Sanford, Florida, and to ask for the appropriate next steps and any documentation you may need from me. Incident summary (Sanford, FL – Appaloosa Court – Dec 2, 2025): In the early morning on Tuesday, December 2, 2025 (around 5:00–5:15 a.m.), a fire occurred at a residence located on [XXX] . A Tesla located in the garage was reported as being involved, and the fire spread to the garage that totaled the house The vehicle was reportedly charging in the garage when smoke/fire was noticed. Emergency responders (Sanford Fire Department and Sanford Police) responded to the scene. The incident resulted in property damage and at least one injury reported as non-life-threatening (per local reporting). Fire forensics stated that the fire started and caused by the TESLA around the charging plug area by the rear left passenger door. [XXX]...
#11701083 |
While the car was in operation a message popped up with flashing red light and said drive unit issue car powering down. It went into neutral. Turns out the inverter and rear drive unit had to be replaced
#11697079 | Crash
On [XXX] at ([XXX]]) my Tesla Model Y (VIN: [XXX] ) was **parked in Park/Hold mode** in the [XXX] The **GPS navigation was set to an address in the center of the park**. the address on the address log of the car navigation system. The **TESLA GPS navigation destination was set to a point marked in the middle of the park** (not a parking spot or road). **Without any driver input** (no accelerator pedal pressed, no hands on wheel), the vehicle **suddenly shifted into Drive, jumped the curb, and accelerated approximately more than 30 feet] into the park grass**. This caused **damage to wheels, and all the passenger side of the vehicle to impact with a large rock placed in the park **Zero pedal input** — confirmed by driver and will be verified in Tesla server logs. No injuries. No other vehicles involved. **Root cause**: **Full Self-Driving (FSD) software /...
#11696816 |
The contact owns a 2024 Tesla Model Y. The contact stated that the battery was losing charge abnormally quickly. The contact needed to charge the battery every 2-3 days instead of every 5-6 days. There were no warning lights illuminated. The vehicle was not taken to the dealer to be diagnosed or repaired. The manufacturer was not informed of the failure. The failure mileage was unknown.
#11694996 | Crash
I am writing to formally report a serious malfunction involving my Tesla vehicle. On my 2024 Tesla model y.I experienced an unexpected accelerator malfunction that caused the vehicle to surge forward uncontrollably. The incident occurred at approximately As I attempted to dive in slowly, the accelerator suddenly malfunctioned and my car creeped in slowly and rapidly increased power without my intention. Despite immediate attempts to brake and regain control, the vehicle continued to accelerate and subsequently collided with a gate, resulting in significant front-end damage. I firmly believe this was due to a mechanical or electronic failure in the vehicle’s accelerator or related control systems. The malfunction posed a serious safety hazard and could have resulted in injuries, and this has affected me mentally. I am requesting a full investigation into this malfunction, including an inspection of the vehicle’s electronic logs, sensors, and accelerator system to determine the cause of...
#11691875 |
The contact owns a 2024 Tesla Model Y. The contact stated that while driving at an undisclosed speed, the front driver’s side seat failed to adjust to the intended position while the digital screen was in use. No warning light was illuminated. In addition, the contact stated that when the manual front driver’s side seat control pad was in use, the manual front seat control pad felt fragile and moved the front driver’s side seat forward into the steering wheel. The vehicle was taken to a local dealer, and the front driver’s side seat control pad was replaced. The manufacturer was contacted; however, no assistance was provided. The failure mileage was approximately 8,790.
#11688641 |
The screen continues to not turn on with my Model Y. This is making it a dangerous situation with backing out of my house and while I’m at the store. Additionally, I can’t tell the speed I’m going or if there are any problems with the car while driving. I’ve gone back to Tesla multiple times and they have not figured out what is going on
#11666241 | Crash
The contact owned a 2024 Tesla Model Y. The contact's daughter was driving at approximately 30 MPH when the vehicle had independently accelerated. The contact said that her daughter drove through an intersection and crashed into another vehicle. The contact's vehicle crashed into the other vehicle's driver's left front door. The contact stated that her vehicle's front end was crushed, and the other vehicle's driver's side door, driver's side rear wheel, and tailgate were damaged. The contact stated that both vehicles had to be towed. The contact stated that the air bags had deployed in her vehicle. The contact stated she drove her daughter to the hospital. The daughter only had pain in her neck and shoulders; there were no cuts or abrasions. The police arrived and issued an incident report. The vehicle was towed to an impound lot, and the contact was advised by her insurance provider that the...
#11662467 |
I am writing to formally raise a complaint regarding a serious malfunction that occurred in my Tesla Model Y (2024) following a recent software update pushed by Tesla. A couple of days ago, my vehicle received a new over-the-air software update. After installation, my car began displaying two error messages, and key safety features, including detection of nearby vehicles and warning systems, ceased functioning. This creates a significant safety risk when driving, as the car no longer alerts me to surrounding traffic or visualizes other vehicles on screen. Upon contacting Tesla customer service, I was instructed to schedule a service appointment, which I did for May 21, 2025, at 2:15 PM. During the appointment, the Tesla service advisor confirmed that the issue began only after the software update. However, I was told I would need to pay $3,000 out-of-pocket to repair the issue because my car is no longer under...
#11635115 |
The computer suddenly failed on [XXX] due to a short circuit caused by a manufacturing defect in certain 2024-25 Model Y vehicles. This causes nearly all advanced functionality and safety features of the car to fail completely, including all cameras, parking assist, full self-driving, autopilot, autosteer, autopark, cruise control, lane keep, lane departure warning, blind spot monitoring, auto windshield wipers, map, GPS navigation and more. Also, the car does not sleep, resulting in excessive battery drain. The problem is widespread. It's this problem: [XXX] As a result the vehicle is significantly less safe to drive. Tesla continually delays service appointments due to unavailability of parts. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
#11634257 |
I WAS TOLD BY TESLA THAT A COMPUTER SYSTEM UPDATE INSTALLED BY TESLA BURNED OUT THE AP4 COMPUTER ON THE CAR. THIS AFFECTS ALL CAMERAS, NAVIGATION, AUTOMATIC LIGHTS AND MUCH MORE
#11632850 |
Here is my draft: Vehicle Information: • Make: Tesla • Model: Model Y • Year: 2024 Description of the Problem: After a software update pushed by Tesla, the AP4 computer in my 2024 Tesla Model Y shorted out, causing a complete failure of all systems controlled by this computer. The following safety-critical and driver-assist features have become non-functional: 1.⁠Cruise Control (adaptive or otherwise) 2.⁠Forward Collision Warning 3.⁠Lane Departure Warning 4.⁠Lane Keeping Assistance 5.⁠Blind Spot Warning 6.⁠Parking Collision Warning 7.⁠Full Self-Driving and Auto Park features 8.⁠Cameras required for Autopilot functionality Additionally, because the GPS system has failed, the vehicle’s Navigation system is inoperable. This impacts Tesla’s unique route planning feature that sets up Supercharger stops during long journeys. Without a functioning navigation system, I cannot properly plan my travel or locate charging stations, which severely affects the usability of the vehicle. Safety Concerns: The failure of these systems, especially safety features...
#11631749 |
AP4 computer failure has led to navigation, cameras, blind spot monitoring, lane departure and other systems being inoperable. Tesla has stated they don’t have the parts to fix and have pushed out my service repair time twice already. Issue reported on December 4th, since then no time table for repair has been given. Tesla keeps stating the car is operable, leaving out the facts it’s dangerous to drive due to small rear windows and blind spots based on the cars design to work with operable cameras that give the drive clearer angles to view.
#11631337 |
All cameras are not working anymore including back up camera. Tesla acknowledged the issue and stated that the Computer needs to be replaced and a lot of cars have similar issues.
#11631501 |
Electrical short in AP4.1 computer. Renders the camera system inoperable. Unable to backup without cameras.
#11631511 |
All safety sensors appear to be out of service. Navigation is stuck at one location and is not working. All cameras, including backup, are out of operation (only shows dark screen). Back up sensor does not work. This issue has been ongoing for 1 month on a brand new vehicle. Tesla service center has no ETA on resolution. Service appointment has already been pushed back to next year (Jan 2025).
#11631520 |
My computer has failed. No cameras work including the rear camera. It no longer has cruise control, keeps me in my lane, or has blind spot detection.
#11631124 |
My Tesla Model Y experienced a complete computer failure, rendering all active safety systems inoperable. This included backup cameras, speedometer display brightness, and collision avoidance system. After receiving assistance from Tesla service, the issue was diagnosed as a shorted computer. A computer replacement was performed, resolving the problem. I am submitting this case as a reference for potential investigations.
#11631166 |
Vehicle Information: • Make: Tesla • Model: Model Y • Year: 2024 Description of the Problem: After a software update pushed by Tesla, the AP4 computer in my 2024 Tesla Model Y shorted out, causing a complete failure of all systems controlled by this computer. The following safety-critical and driver-assist features have become non-functional: Cruise Control (adaptive or otherwise) Forward Collision Warning Lane Departure Warning Lane Keeping Assistance Blind Spot Warning Parking Collision Warning Full Self-Driving and Auto Park features Cameras required for Autopilot functionality Additionally, because the GPS system has failed, the vehicle’s Navigation system is inoperable. This impacts Tesla’s unique route planning feature that sets up Supercharger stops during long journeys. Without a functioning navigation system, I cannot properly plan my travel or locate charging stations, which severely affects the usability of the vehicle. Safety Concerns: The failure of these systems, especially safety features like forward collision warning,...
#11631238 |
One day the cameras, gps, and sensors just stopped working and haven’t worked since. Been 4 weeks.
#11631265 |
Vehicle Information: • Make: Tesla • Model: Model Y • Year: 2024 Description of the Problem: After a software update pushed by Tesla, the AP4 computer in my 2024 Tesla Model Y shorted out, causing a complete failure of all systems controlled by this computer. The following safety-critical and driver-assist features have become non-functional: 1. Cruise Control (adaptive or otherwise) 2. Forward Collision Warning 3. Lane Departure Warning 4. Lane Keeping Assistance 5. Blind Spot Warning 6. Parking Collision Warning 7. Full Self-Driving and Auto Park features 8. Cameras required for Autopilot functionality Additionally, because the GPS system has failed, the vehicle's Navigation system is inoperable. This impacts Tesla's unique route planning feature that sets up Supercharger stops during long journeys. Without a functioning navigation system, I cannot properly plan my travel or locate charging stations, which severely affects the usability of the vehicle. Safety Concerns: The failure of these...
#11631305 |
I had my computer replaced (AP4) on the Model Y. After a software update around Nov 13, my computer glitched. The car was drivable, but no functionality (cameras, navigation. Etc). After the computer was replaced it seems fine. Just wanted to report after the fact. Thanks
#11631114 |
Cameras not working with latest Software update on November 26th. without even inspecting the car in-person, Tesla service agent told need new AP4 computer on 2024 model Y which is 1 month old . I think Tesla knows about this issue and there is lot of wait time for getting the AP4 computer. Tesla service advisor states - car is totally safe to drive with just mirrors till appointment in few weeks. As per NHTSA, if a car is not having a backup camera, that is a safety violation and there are lots of Tesla vehicles driving without backup cameras. No backup camera, navigation, battery life dying faster. It seems like a liability to me to drive this way and very negligent to me.
#11631116 |
Bought my Tesla Model Y on [XXX]. Exactly one month later on [XXX] I start my car to find that none of the cameras are working. This means Autopilot, cruise control, rear camera, blind spot monitoring and many more safety features are completely down. In addition the GPS does not function meaning my car is not trackable and Maps don't work, another safety concern and main reason we bought the car. This is a widespread issue that Tesla Service Centers have been informed about from Tesla that it is a bad computer that needs to be replaced - in a 1 MONTH old car. My only option is to wait for a computer to be assigned to me which is at earliest on January 21st of 2025, almost 6 weeks without a fully functioning brand new $46,000 Car with only 1400 miles on it. Tesla are also unwilling to make...
#11630849 |
Tesla has told me the AP4 computer has failed in my car which has resulted in them having to replace it. I had this issue start right around Thanksgiving. I scheduled the soonest appointment available for 12/16 however Tesla contacted me and moved my appointment because they stated that the part was unavailable at this time and should be delivered by 01/20/25. Not offering me a rental or anything on my brand new '24 Tesla. It has just over 1,000 miles on it and is ~3 months old now. This issue impacts: emergency braking, blind spot detection, lane keep/centering, assisting with parking, automatic high beams and wipers, cruise control/ adaptive cruise control, Vehicles built in GPS to be stuck at one location every time, has made my touchscreen not automatically brighten or dim, my auto dimming mirrors be to dim in most driving conditions, constantly fail to install system improvements...
#11628966 |
The computer is not working which connects to the forward collision warning system, navigation, and all safety when it comes to driving. I am still waiting to hear back from Tesla about the problem and haven't had a resolution.
#11629005 |
Vehicle cameras stopped working. Navigation stopped working. Screen also stopped working for a time. Was able to get it back on but it went off multiple times since. If I can't see the screen, I can't tell how fast I'm going to do anything else. Cameras control many of not all of the safety systems. So those are all inoperable. Issue is being reported across multiple forums all over the internet as "short in ap4 module."
#11627857 |
Since I purchased the car 4 months ago my car has been going into the service center non stop for every issue you can imagine. Tesla spins and blames all issues and ignores me. Corporate says they can’t do anything and then ignore. Service center providing inaccurate or not providing service invoices.Deny my buyback requests. Repairs are failed and new damage occurs at every service appointment. New issues arise with the car every time I drive it. I rarely drive it as it’s not safe. Tesla continually cancels service appointments or does not have parts in stock. issues: -Safety restaurant system fault -electric motor issues: loud high pitched whistle/whine when driving. -car loosing power while driving -seat moving while driving -window clicking -water dripping out of dash vents. -Misalignments: frunk, trunk, trim -paint drips, bubbles, cracks, peeling -battery range issues -battery coolant fan issues -defects interior plastic surfaces -seat defects...
#11625727 |
All safety features and cameras on this vehicle are currently disabled. Specifically, the following functions are not operational: Forward and parking collision warnings, Blind spot warning, Lane departure and lane-keeping warnings, Rear cross-traffic warning, Self-driving capability, Adaptive cruise control, Navigation system, Location tracking, Sentry mode, Premium connectivity features, Reverse camera, Front and side cameras. Additionally: the headlights remain on continuously during daylight hours. The interior control panel screen and the side and rear mirror displays are stuck in night mode.
#11624269 |
The car randomly restarts while driving and some functionalities doesn’t work like turn signal, ac, radio, headlight. It could lead to the accident. I reported to Tesla and they said it is fixed with reset. It is still happening.
#11619371 | Crash
The contact owns a 2024 Tesla Model Y. The contact stated that while at an undisclosed speed, the vehicle had accelerated independently. No warning lights were illuminated. On another occasion, while exiting a parking lot the vehicle unintendedly accelerated causing it to crash into a parked vehicle. The vehicle came to a stop partially sideways after it drove over the parked vehicle. The fire department arrived on the scene and safely removed the contact from the vehicle. It was unknown if a police or fire department report was filed. The contact sustained minor bruises on the right arm and sought medical attention a day later. The vehicle was towed to an insurance lot where it remained for further inspection. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was unknown.
#11612930 |
Component Failure: Coolant line and connector to battery pack under Tesla Model Y failed, causing vehicle shutdown. Part available for inspection. Safety Risk: Driving on mild dirt road, vehicle experienced progressive issues leading to sudden shutdown. Potential for serious accident, especially at higher speeds or in traffic. Problem Confirmation: Tesla service center confirmed coolant leak from damaged connector caused shutdown. Reported as known issue that requires complete battery replacement, despite it just being a connector. Inspection: Examined by Tesla technicians. Further inspection possible if required. Warning Signs: Screen displayed progressive warnings: 1. "Coolant low, schedule service, but okay to drive" 2. "Power reduced, okay to drive" 3. "Rear motor disabled be careful going down hills" 4. "Pull over immediately" - followed by shutdown Additional Details: - Small rock likely hit connector on dirt road - Coolant connector not threaded, not easily replaceable - Common issue in Tesla models, especially Model...
#11603290 |
I was on [XXX] heading towards Chicago and following the traffic. I started changing the line to pass the vehicle in front of me and suddenly my tesla completely lost control and started drifting to the sides. I released the accelerator right away but it made it even worse. It seems that acceleration continues to happen that’s what made car to drift. Eventually car slowed down and I was able to make it to my line. I don’t understand why line assistance didn’t work to keep the vehicle stable, why after releasing accelerator the vehicle continued to gain the speed. It was sunny day and dry road. No foreign objects on the highway. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
#11593339 | Crash
The Tesla accelerated by itself while I am driving in a heavy traffic. To avoid hitting the front car, I braked several times, which didn’t work at all. It still accelerated, instinctively I steered wheels to the right front and hit a small hill. Airbags are out. I struggled to get off the car and shouted for help. 911 was called and emergency ambulance took me to ER. Luckily I am alive, it could be much worse that I would tremble when thinking of that crash scene again. This happened on [XXX]. I am waiting for the report from the police and the next steps from Tesla Insurance. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
#11591770 |
The contact owns a 2024 Tesla Model Y. The contact stated that the vehicle was experiencing abnormal battery drainage and was not operating based on the designed mileage. Additionally, the contact stated that the vehicle was overheating, and the failure persisted after the vehicle had been parked and turned off. The contact also stated that the front passenger's side window would roll down unintentionally while driving. There was no warning light illuminated. The vehicle was taken to a Tesla Service Center several times; however, the failure could not be replicated. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 6.
#11588819 | Crash
The vehicle would not stop and ran into the back of a friend. I am not safe in the vehicle as we were in a parking lot no way I could’ve reached top speed.
#11585704 |
I purchased my Model Y with the Tow Package. We used the trailer for the first time. There was no 12v auxiliary power to the trailer. The 7 pin trailer connection is incomplete. Post purchase, we found Tesla purposely disconnected the 12v accessory power pin when they switched low voltage systems in the 2022 model year rather than add the necessary power reduction part to send 12v power to the trailer. This is a serious safety issue because the 12v accessory pin on the trailer connection is the used to maintain charge on emergency trailer surge braking systems (engages trailer breaks if the trailer disconnects from vehicle). This known safety hazard was not conspicuously communicated before purchase. A notice does not appear on the Model Y Tow package page (attached). This is very uncommon and unexpected for manufacturer installed tow packages with 7 pin connectors to leave the 12v auxiliary...
#11583112 |
The battery coolant started leaking when we connected the car to a supercharger. After charging a low coolant warning came up on the screen, but the message read “OK to drive”. Started driving home when more alerts came up “Power reduced” and “Speed limited to 68 mph” but still showed “OK to drive”. About 30 miles later the screen abruptly shut down on the freeway. Was able to pull over to a stop on the shoulder and call a tow truck. Screen never came back up even after attempting to restart, car is now at the service center. There is a pump that has continued running for over 2 days without stopping. The interior lights turn on and off every 30 seconds. There has been no damage from road debris or anything else to this car. The vehicle only had ~350 miles on it, and we only had it for...
#11580588 |
Electrical system had 7 alerts/warning scroll on screen. Said vehicle was going to shut down. Regenerative braking system failed. Pulled car into a parking spot. Vehicle would not go into park so I could not take foot off of brake. Started to shift between park and neutral randomly. Was told by Tesla to reboot car. Did this three times, but nothing changed. Tesla dealership reproduced and confirmed. There were no warnings or messages before the incident.
#11577206 | Crash
Unknown. Drove car in front of garage. Car came to a full stop. About to put car into reverse from drive in order to back into the garage, when car suddenly accelerated forward. Turned wheel sharply to the left in order avoid hitting neighbors fences. Vehicle traveled in an arch and collided with a tree next to an fence and stopped.
#11571306 |
Unintentional acceleration

Other 2024 TESLA MODEL Y Problem Areas

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