NHTSA Complaint #11631116 — 2024 TESLA MODEL Y

ELECTRICAL SYSTEM issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report

Complaint Details

ODI Number 11631116
Vehicle 2024 TESLA MODEL Y
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NJ

Consumer Description

Bought my Tesla Model Y on [XXX]. Exactly one month later on [XXX] I start my car to find that none of the cameras are working. This means Autopilot, cruise control, rear camera, blind spot monitoring and many more safety features are completely down. In addition the GPS does not function meaning my car is not trackable and Maps don't work, another safety concern and main reason we bought the car. This is a widespread issue that Tesla Service Centers have been informed about from Tesla that it is a bad computer that needs to be replaced - in a 1 MONTH old car. My only option is to wait for a computer to be assigned to me which is at earliest on January 21st of 2025, almost 6 weeks without a fully functioning brand new $46,000 Car with only 1400 miles on it. Tesla are also unwilling to make any kind of restitution such as a loaner car, or a refund for the Full Self Drive and Connectivity packages I just purchased but cannot use as my car is broken. Here is a link to an article showing this - [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Related Complaints for the 2024 TESLA MODEL Y

Other ELECTRICAL SYSTEM Complaints

#11719238 Driver side front window auto rolled back up after pressing the button to once to roll it down. This happened while d...
#11715422 Tesla Model Y 99,000 km It is known issue with many driver of same model and milage that Wire Harness connected to O...
#11712254 Vehicle experienced PCS (Power Conversion System/DC-DC converter) failure, rendering it completely undrivable—no 12V ...
#11708194 Center console USB component part#1522264-00-B, available for inspection. USB-C charging port that had been plugged i...
#11706075 The contact owns a 2024 Tesla Model Y. The contact stated that while driving at various speeds, the TPMS displayed th...

Recent Complaints for the 2024 TESLA MODEL Y

#11716888 FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL On Saturday morning January 3, 2026 I was driving with my wife, daughter and dog. There was light rain at the time an...
#11716888 STEERING On Saturday morning January 3, 2026 I was driving with my wife, daughter and dog. There was light rain at the time an...
#11716341 UNKNOWN OR OTHER The emergency mechanical levers for BOTH of my front doors do not work at all. I pull them while pushing the door and...
#11715422 POWER TRAIN Tesla Model Y 99,000 km It is known issue with many driver of same model and milage that Wire Harness connected to O...
#11714750 FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL Tesla's full self-driving software continues to malfunction. On January 30th at 9:50 a.m. mountain standard Time I wa...
Check any vehicle history by VIN - Free vehicle history report