NHTSA Complaint #11624982 — 2024 TESLA MODEL Y
UNKNOWN OR OTHER issue reported to NHTSA
Complaint Details
| ODI Number | 11624982 |
| Vehicle | 2024 TESLA MODEL Y |
| Component | UNKNOWN OR OTHER |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | CA |
Consumer Description
I noticed that now Tesla uses windshield mounted cameras for everything in front of car including FSD and forward collision. My model y was made in fremont, California. Problem is windshield glass is not cleaned before assembly to car. Either not a prescribed step by Tesla during assembly or overlooked by assembly workers. I noticed after I picked up my new model y from Tesla that there is haze and layer of residue on windshield glass. As if glass are sitting in bulk in factory and assembled to car without cleaning. I was able to clean windshield inside with glass cleaner and microfiber cloth. Problem is windshield haze and Layer of residue cannot come out of front facing camera module. This is causing all functions to degrade that rely on these windshield mounted cameras. I get random "one of cameras occulted" error during Full self driving FSD. Car cuts out during summon. Haze can be seen on app cameras during summon, while rear camera and fender cameras show clear view. This will get worse with winter now as fog also sets on windshield. Cleaning windshield glass behind camera module requires professional disassembly. Maybe it only affects model y made in fremont, CA or more
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