2015 TESLA MODEL S Electrical System Problems

THE MAIN CONTROL UNIT FOR THE CENTER DISPLAY SCREEN HAS FAILED AND WILL NOT DISPLAY THE VEHICLE CONTROLS INCLUDING CRITICAL SAFETY INFORMATION AND REAR CAMERA. *TR

TESLA SCREEN WENT COMPLETELY BLACK AND WILL NOT COME ON. NO BACK UP CAMERA, NO TURN SIGNAL, NO RADIO, NO A/C. THIS HAPPENED ONE MORNING WHEN I WENT TO TURN THE CAR ON. HAVE TRIED RESET. MADE AN APPOINTMENT WITH TESLA TO REPAIR BUT IN THE PROCESS OF RESEARCHING PROBLEM, HAVE FOUND THIS TO BE A KNOWN FAILURE OF MANY TESLA'S BETWEEN 2014-2017. IT IS A SAFETY HAZARD AND TESLA SHOULD BE DOING A RECALL. I AM AFRAID TO EVEN DRIVE MY CAR TO THE SERVICE CENTER FOR REPAIR THAT IS 15 MILES FROM MY HOME. *TR

WITH 44K ON ODOMETER THE MCU WENT OUT. I HAD TO DRIVE AROUND WITH NO WAY TO ADJUST CHARGING LEVEL, NO TURN SIGNALS, NO BACK UP CAMERA, NO CLIMATE CONTROL. WITHOUT THE MCU THE CENTER MONITOR WENT OUT. TESLA WANTED ABOUT $2000 TO FIX IT BY REPLACING IT WITH THE SAME PROBLEM BOARD. MY CAR WAS BEYOND WARRANTY BY JUST A COUPLE OF MONTHS. THEY KNEW IN ADVANCE THIS MCU WAS GOING OUT BASED ON HOW MANY TIMES I HAD TO RESTART THE SYSTEM WHEN IT CRASHED. *TR

THE MCU AND THE SPEEDOMETER OF MY TESLA ARE NOT WORKING PROPERLY BECAUSE THE CAR MANUFACTURER MADE A DESIGN ERROR WITH THE CHIP CARD AND ALSO ON THE WAY OF THE CAR CONTROLS THE HEAT COMING IN TO THE CABIN AND IT LITERALLY MELTS DOWN THE SCREEN AND THE SPEEDOMETER. GLUE COMES OUT EVERY MINUTE CREATING A DANGEROUS SITUATION BECAUSE IT GETS STICKY ON YOUR HANDS AND WHILE YOU TRY TO REMOVE IT THE SCREEN GOES BLACK OR FREEZES. THE MOST COMMON ONE IS THAT THE SCREEN OR MCU FREEZES UP CONSTANTLY AND THEN THE CAR CAN'T BE RUN. HARD RESET WORK SOMETIMES AND SOMETIMES WON'T . I CONTACT THEM AND THEY WANTED ME TO PAY $2600 FOR SOMETHING IT IS THEIR DESIGN FLAW . THIS IS A DANGER FOR THE PUBLIC SAFETY AND NEEDS TO BE ADDRESS BY TESLA REPLACING THE MCU AT NOT COST SINCE IT IS A...

THIS IS RELATED TO CURRENT INVESTIGATION OF EMMC FAILURE. MY VEHICLE EXPERIENCED THIS PROBLEM AT APPROXIMATELY 75K MILES. CENTER SCREEN WENT DARK AND BACKUP CAMERA, ENVIRONMENT AND ACCELERATION/FEATURE CONTROLS WERE NO LONGER AVAILABLE. IT COST $2000 TO REPLACE THE MCU WITH A REMANUFACTURED MCU. I BELIEVE THIS IS A FACTORY DESIGN FLAW THAT THIS MEMORY CHIP FAILS SO RELIABLY DUE TO EXCEEDING WRITE CYCLE DUTY IN 4-5 YEARS. THIS FAILURE OCCURRED WHILE STATIONARY AND ATTEMPTING TO START THE VEHICLE. *TR

THE MAIN SCREEN ON THE CAR (MCU) HAS HAD ISSUES FOR OVER A YEAR. IT WOULD SOMETIMES JUST GO BLANK WHILE DRIVING, OR NOT TURN ON WHEN GETTING IN CAR OR THE RESPONSE TIME SO SLOW (WHICH WOULD BE A REAL SAFETY CONCERN AND CAUSED ME TO PULL OFF THE ROAD SEVERAL TIMES) THE REAR CAMERA WOULD STOP WORKING. I JUST PAID $1639.00 TO HAVE THE UNIT REPLACED, I WAS INFORMED IT WAS PAST IT'S USEFUL LIFE AND WOULD FAIL IN THE NEAR FUTURE. THESE FAILURES BEGAN HAPPENING IN APRIL OF 2019 FROM PARKED TO 75 MPH. *TR

TESLA MODEL S 2015, THE MAIN SCREEN (MCU) GOES BLACK ON/OFF. THE MANUFACTURER SUGGESTED DOING A REBOOT, BUT IT DID NOT HELP. NOW MCU IS PERMANENTLY BLACK (NON-FUNCTIONAL) AND THE CAR HAS LOST MANY FUNCTIONALITIES, INCLUDING TWO THAT ARE SAFETY RISKS, THERE IS NO REARVIEW CAMERA AND TURN SIGNALS DON'T WORK. *TR

I SUBMIT THIS AS ADDITIONAL DATA FOR NHTSA INQUIRY PE-20-010, TESLA MOTORS. THE CENTRAL SCREEN AND PROCESSOR THAT RUN MOST OF THE NON-DRIVING ELECTRICS IN THE CAR DIED. THE REAR CAMERA STOPPED WORKING. THE AIR CONDITIONING WAS STUCK ON THE SAME SETTING AND WOULD NOT GO OFF. I NEEDED TO KEEP THE CAR PLUGGED IN FOR 7 DAYS UNTIL IT WAS FIXED SINCE THE CLIMATE CONTROL WOULD DRAINING THE BATTERY. SOUNDS ASSOCIATED BLINKERS DIDN'T WORK. ODDLY, THE ODOMETER ALSO STOPPED LOGGING MILES. SINCE MY CAR IS OUT OF WARRANTY I HAD TO PAY $1886 TO HAVE IT REPLACED DURING COVID. TESLA SERVICE CENTER WAS VERY HELPFUL, BUT IF THIS IS A COMMON PROBLEM, TESLA SHOULD BE FIXING THIS FREE OF CHARGE. THE CAR WAS DRIVABLE AT A BASIC LEVEL BUT IT WAS NOT FULLY FUNCTIONAL. THIS FIRST HAPPENED WHEN THE CAR STARTED ONE MORNING, THE CAR WAS STATIONARY. I HAVE...

CAR WAS STATIONARY. STARTED TESLA AND MAIN NAVIGATION AND CAMERA SCREEN. MCU FAILURE RESULTS IN LOSS OF AUDIBLE AND VISUAL FEATURES PROVIDED BY THE TOUCHSCREEN, SUCH AS INFOTAINMENT, NAVIGATION, AND WEB BROWSING. THIS INCLUDES LOSS OF REAR CAMERA IMAGE DISPLAY WHEN REVERSE GEAR IS SELECTED, RESULTING IN REDUCED REAR VISIBILITY WHEN BACKING. *TR

MULTIPLE ISSUES WITH THE TOUCHSCREEN SINCE PURCHASE WHICH REQUIRED RESTART OF THE TOUCHSCREEN. ISSUES HAPPENED WHILE STATIONARY AS WELL AS WHILE IN MOTION. VEHICLE WAS STILL OPERATIONAL. TOUCHSCREEN FINALLY DIED EARLY 2020 AND WOULDN'T RESTART. HAS BEEN REPLACED WITH NEW TOUCHSCREEN AND CHARGED FOR NEW SCREEN AND REPLACEMENT. *TR

TOUCHSCREEN FAILURE. *TR

2015 TESLA MODEL S WITH 39,000 MILES HAD CENTRE SCREEN FAIL. CAR IS UNABLE TO BE DRIVEN. NO CONTROLS ARE ACTIVE. KNOWN ISSUE WITH EMMC CHIP. CAR WAS STATIONARY AT THE TIME, WILL NOT RESET. *TR

MEDIA CONTROL UNIT WENT COMPLETELY OUT AFTER A FEW MONTHS OF TROUBLE. CAR TOOK LONGER TO START UP AND CONTROLS OF SAFETY FEATURES WERE NOT WORKING. THIS HAPPENED WHILE STARTING CAR AND ALSO WAS NOT AVAILABLE WHILE VEHICLE WAS IN MOTION WHICH CAUSED A DANGEROUS CONDITION. *TR

PRIMARY TOUCHSCREEN FAILURE (MCU). THE CAR WAS STATIONARY PARKED IN GARAGE. THE PRIMARY TOUCHSCREEN FAILED AND WOULD NOT START. AIR CONDITIONING, TURN SIGNALS, AND BACKUP CAMERA STOPPED WORKING, ALONG WITH ALL OTHER SETTINGS BECAUSE NON-FUNCTIONAL. CAR IS 5 YEARS OLD AND 45,000 MILES. THE MCU TOUCHSCREEN HAD TO BE REPLACED. *TR

TL* THE CONTACT OWNS A 2015 TESLA MODEL S. THE CONTACT STATED THAT WHILE DRIVING, THE NAVIGATION SYSTEM DISPLAYED A MESSAGE INDICATING THAT SERVICE WAS REQUIRED. THE VEHICLE WAS TAKEN TO TESLA (840 PROVIDENCE HIGHWAY, DEDHAM, MA 02026; (781) 471-3001) AND THE CONTACT WAS INFORMED THAT THE MEDIA CONTROL UNIT NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 41,339.

TL* THE CONTACT OWNS A 2015 TESLA MODEL S. THE CONTACT STATED THAT WHILE DRIVING THE VEHICLE, THE MASTER CONTROL UNIT (MCU) FAILED TO ILLUMINATE OR OPERATE AS DESIGNED. DUE TO THE FAILURE, THE BACK-UP CAMERA, THE TURN SIGNALS, AND HAZARD LIGHTS WERE INOPERABLE. THE VEHICLE WAS TAKEN TO TESLA OF VAN NUYS LOCATED AT 6919 HAYVENHURST AVE, VAN NUYS, CA 91406, AND THE CONTACT WAS INFORMED THAT THE MCU NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 40,000.

MY MCU OR MAIN TOUCH SCREEN HAS FAILED. I NO LONGER HAVE CONTROL OF NAVIGATION, MUSIC, HVAC CONTROLS, BACK UP CAMERA, TURN SIGNALS, AUTOPILOT, ADAPTIVE CRUISE CONTROL, HEADLIGHT CONTROLS, SUNROOF CONTROLS, OR ANY FUNCTION BESIDES DRIVING, STEERING, AND BRAKING, THE CAR WAS AT MY HOME WHEN IT WAS RECEIVING AN OVER THE AIR UPDATE. THE CAR THEN NOTIFIED ME THAT THE DOWNLOAD HAD FAILED. I WENT OUT TO THE CAR TO FIND THE SCREEN COMPLETELY BLACK. TRYING TO RESET THE SCREEN DID NOT WORK AND TESLA DIAGNOSIS LED ME TO BELIEVE THAT THE MCU NO LONGER WORKS. DOING MY OWN RESEARCH I HAD MY EMMC CHIP LOOKED AT AND FOUND THE FILES WERE CORRUPT AND THE CHIP WAS 90% FULL. TESLA WILL NOT REPLACE JUST THIS CHIP AND ONLY THE MCU IN FULL. I HAVE NOT DRIVEN MY CAR SINCE THIS ISSUE. *LN*JB *TR

FAILURE OF MCU CONSOLE LEADING TO LOSS OF BACK UP CAMERA, CLIMATE, RADIO AND ALL CONTROLS RELATED TO CAR SETTINGS INCLUDING SAFETY SETTINGS. TESLA UNABLE TO REPAIR FOR WEEKS WITH NO LOANER LEADING ME TO DRIVE IN THIS QUESTIONABLY SAFE SITUATION. MCU REPLACED WITH MCU THAT HAS THE SAME MEMORY CHIP ISSUES AND WILL LIKELY FAIL SOMETIME IN THE FUTURE. IN ADDITION SINCE REPLACEMENT CAR HAS HAD ISSUES WITH INSTRUMENT CLUSTER RESETTING. THIS HAS THANKFULLY NOT HAPPENED WHILE DRIVING. *TR

THE MCU/SCREEN STOPPED WORKING AND I WAS ABLE TONDRIVE, BUT NOT USE ANY SAFETY FEATURES, INCLUDING BLINKERS, BACK-UP CAMERA, OR NAVIGATION. IT TOOK OVER A WEEK TO GET A SERVICE APPOINTMENT AND THE ITEM WAS NOT COVERED UNDER WARRANTY, SO I HAD TO PAY OVER $1600 OUT OF POCKET. THE CAR WAS NOT IN MOTION WHEN THE FAILURE OCCURRED, AND I WAS ABLE TONDRIVE, THOUGH NOT AS SAFELY AS EXPECTED. *TR

MCU FAILURE (MARCH 2020) FROM EMMC MEMORY WEAR-OUT RESULTED IN NON-FUNCTIONING CAR. CAR WOULD NOT "TURN OFF," THEREBY ENTIRELY DRAINING BATTERIES. SINCE THE AIR CONDITIONER WAS ON DURING MCU FAILURE, IT WOULD REMAIN ON, NO MATTER WHAT I DID, THEREBY (A) RUNNING DOWN THE BATTERY, AND (B) POTENTIALLY CREATING A MAINTENANCE OR FIRE HAZARD (AC RUNNING FOR 12 HOURS). ALSO NON-FUNCTIONAL WAS CRUISE CONTROL, RADIO, REAR CAMERA, AUDIBLE WARNINGS (LIKE TURN-SIGNAL CLICKS), INABILITY TO CONTROL BATTERY CHARGING, LOSS OF NAVIGATION, PARKING WARNING CHIMES, ENERGY USAGE GRAPH, CELL FEATURES, ETC. SIGNIFICANTLY, THE "CREEP" FEATURE, WHICH MOVES THE CAR FORWARD WHEN PEDAL IS LIFTED, ALSO DID NOT WORK -- CAUSING ME TO HAVE TO RELEARN CERTAIN DRIVE FEATURES, AND AT ONE POINT ALLOWING THE CAR TO ROLL BACKWARD WHEN IT USUALLY WOULD HAVE CREEPED FORWARD. IT'S UNKNOWN IF CERTAIN EMERGENCY BRAKING FEATURES WOULD HAVE WORKED. MAIN VEHICLE CONTROL SYSTEMS FUNCTIONED (STEERING &...

MCU FAILURE WITH LESS THAN 3,400 MILES ON CAR. TESLA CLAIMED IT WAS OUT OF WARRANTY. THE CAR CAN NOT CHARGE OR DO ANYTHING WITHOUT MCU. NO WINDOWS, NO CLIMATE, NO CHARGING, ETC. A SOLID STATE DEVICE LIKE THE MEMORY SHOULD NOT FAIL. IT IS BEING OVERWRITTEN TWO OFTEN AND TESLA SHOULD HAVE SPEC OUT BETTER MEMORY. FURTHER THE UNIT FAILED WITH VERY LOW MILES AND USAGE. I TRIED TO FIND THE INVOICE BUT IT SEEMS TESLA KEEPS THE INVOICE ON THEIR SERVER. A FAILURE OF MCU BECAUSE OF UNDER SPEC MEMORY SHOULD NOT BE THE CONSUMER ISSUE. TESLA SHOULD REPLACE THE MCU OR MEMORY FOR FREE. I AM VERY UPSET THE WAY THIS WAS HANDLED. FURTHERMORE I WAS TOLD I WOULD BE GETTING A NEW MCU WITH UPGRADED MEMORY BUT NOW I HAVE DOUBTS AFTER READING TESLAMOTORFORUM.COM THAT I WILL HAVE ANOTHER FAILURE IN THE SAME TIME PERIOD. THIS...

MY MCU FAILED IN JANUARY 2020 AND I WAS CHARGED $1,429.73 FOR REPLACEMENT. I FOUND A NEWS ARTICLE TODAY THAT NHTSA IS INVESTIGATING THIS ISSUE, I WANTED TO ADD MY COMPLAINT AS WELL. THERE WAS NO INCIDENT PRECEDING THE FAILURE, IT JUST WENT DARK ONE DAY. AS A RESULT HEATING/COOLING, NAVIGATION, AUDIO, ETC. WERE UNAVAILABLE WHILE I WAITED A MONTH FOR THE SERVICE APPOINTMENT. *TR

APPROXIMATELY 5 YEARS AFTER PURCHASING MY TESLA MODEL S, THE MEDIA CONTROL UNIT FAILED WHILE I WAS DRIVING ON A CITY STREET (DOING A REBOOT DUE TO SOME SYSTEM FAILURES). MUCH OF THE FUNCTIONALITY OF THE CAR BECAME INOPERABLE BECAUSE OF THE FAILURE, INCLUDING CLIMATE CONTROL, NAVIGATION, MUSIC AND MORE. A WEEK LATER TESLA'S MOBILE TECHNICIAN DID A HARD REBOOT, WHICH THEN ELIMINATED THE ABILITY OF THE CAR TO CHARGE (MAKING IT EFFECTIVELY INOPERABLE). WHEN I FINALLY GOT AN IN-SHOP APPOINTMENT, A WEEK LATER, I HAD TO PAY TO REPLACE THE MCU, AS MY WARRANTY PERIOD WAS OVER. EVEN NOW, THERE ARE CONTINUING ISSUES WITH THE VOICE RECOGNITION SYSTEM. *TR

MCU FAILED - BLACK SCREEN THAT MADE MANY VEHICLE CONTROLS (BACK UP CAMERA, ODOMETER) NON-FUNCTIONAL. *TR

THE SCREEN ON THE CAR WENT BLANK AS THE MCU FAILED. WHILE THE CAR WORKED THE AUDIO, AUTOPILOT, RADIO, GPS, NAVIGATION, TURN SIGNALS STOPPED WORKING. THE CAR ONLY HAD ~46,700 MILES ON IT WHEN THE SCREEN FAILED. CLEARLY A DEFECT WHICH SHOULD BE COVERED BY TESLA 2 MONTHS AFTER THE WARRANTY EXPIRED IN DEC 2019. THIS HAPPENED WHILE THE CAR WAS PARKED. *TR

ON JUNE 9 AT APPROXIMATELY 10:30PM, THE CAR ACCELERATED ON ITS OWN AT A HIGH RATE OF SPEED. THE CRUISE CONTROL WAS OFF, AS SUCH, SO WAS THE DRIVER ASSIST MODE. IN ADDITION, WITHOUT PROMPTING, THE SUNROOF OPENED AND THE WINDSHIELD WIPERS TURNED ON. THE ONLY WAY TO STOP IT WAS TO REBOOT THE COMPUTER. THE FACT THAT TESLA DENIES THIS IS A PROBLEM IS RIDICULOUS. THERE IS CLEARLY A SOFTWARE ISSUE THAT HAS BEEN RECENTLY INTRODUCED. I HAVE HAD THE CAR FOR MORE THAN 5 YEARS AND HAVE NEVER HAD THIS TYPE OF PROBLEM UNTIL NOW. *TR

OWN A 2015 TESLA MODEL S 70D. LAST SUMMER, JULY OR AUGUST, I NOTICED A SIGNIFICANT CHANGE IN THE RATE OF CHARGING AT SUPERCHARGERS. PREVIOUSLY, I RECEIVED 100KW OR MORE AND NOW AT THE SAME BATTERY PERCENTAGE, IT IS CHARGING MUCH SLOWER. I CHECKED THE TESLA FORUM AND OTHERS NOTICED THE SAME ISSUE. IT APPEARS THIS IS LINKED TO A SOFTWARE UPDATE. IT SEEMS TO ONLY AFFECT BATTERIES OF THE SAME ERA AS MINE. WE OWN OTHER TESLAS, AND THIS IS NOT A PROBLEM. I BELIEVE THERE IS AN ISSUE WITH THIS BATTERY AND THAT TESLA MODIFIED THE RATE OF CHARGE TO MASK THE PROBLEM. I AM ENCLOSING PICTURES SHOWING THE SAME PERCENTAGE OF BATTERY AT 4 DIFFERENT LOCATIONS. TWO ARE BEFORE THE SOFTWARE CHANGE AND TWO ARE AFTER. *TR

SUDDEN UNINTENDED ACCELERATION. I HAD ALMOST COMPLETED A U TURN (BUT NOT COMPLETELY) TO SLOWLY PULL INTO A PARKING SPOT PARALLEL TO THE SIDEWALK WHEN THE CAR ALL OF A SUDDEN LOUNGED FORWARD (SEE SKID MARKS). IT ONLY SLOWED AFTER HITTING AND DAMAGING THE BRICK WALL.I PRESSED ON THE BRAKES, THE SCREEN FLASHED SOMETHING LIKE: YOUR AUTO PARK IS NOW DISABLED. I WAS ABLE TO SLOWLY EASE INTO MY INTENDED PARKING SPOT AND COME OUT AND ASSESS THE DAMAGES. IT ALL HAPPENED OVER A SPLIT SECOND. THE COLLISION DEFINITELY FELT LIKE THERE'S A MAJOR FAULT WITH THE CAR'S COMPUTER SYSTEM - INSTRUCTING IT TO LURCH FORWARD AT RAPID SPEED AND NOT ABLE TO AUTOSTOP WITH AN OBJECT (BRICK WALL) IN FRONT OF IT. I WAS AT A RESIDENTIAL AREA WITHIN A GATED COMMUNITY. WHEN CALIFORNIA HIGHWAY PATROL CAME, THEY SAID THEY COULDN'T FILE A REPORT WITHIN PRIVATE PROPERTY. *TR

THE MAIN COMPUTER DISPLAY AND MEMORY CARD FAILS - FREEZING ALL SAFETY MONITORING OF THE CAR, LOSE CONTROL OF CHARGING (I.E. REFUELING) . SUSPENSION CONTROL LOST, BASICALLY EVERYTHING FROZEN WITHOUT THIS - IT IS KNOWN COMMON FAILURE EMMC CHIP

MCU FAILURE DUE TO MMC DRIVE FAILING. KNOWN ISSUE FOR MONTHS. NO PARTS. CANNOT CHARGE AND THEREFORE CANNOT DRIVE. BEEN A WEEK WITH NO COMMUNICATION. NO PLAN.

NO WARNING WHATSOEVER, THE 17' TOUCHSCREEN GOES BLACK ON OUR MODEL S. I TRY THE REBOOT, BUT NOTHING HAPPENS. IT'S EARLY FEBRUARY, SO HERE IN ALABAMA, IT'S COLD. WE KEEP THE CAR IN THE GARAGE. NO CLIMATE CONTROL IS WORKING. WE PULL OUT, HEAD TO MY WIFE'S FAMILIES HOUSE 7-8 MILES AWAY, AND THE WINDSHIELD HAS A COUPLE OF INCH STRIP AT THE BOTTOM THAT VISIBLE. SO DRIVING BETWEEN 10-15 MPH, WE MAKE IT TO THEIR HOUSE. I FINALLY GET AHOLD OF TESLA A LITTLE WHILE LATER. AFTER ABOUT 30 MINUTES OR LESS ON THE PHONE WITH THEM, THEY SAID THEY SEE WHAT THE PROBLEM IS. THE LADY STATED THAT THE TESLA ENGINEERS KNOW ABOUT THIS PROBLEM AND HAVE BEEN WORKING TO GET IT FIXED. I WAS ORIGINALLY SCHEDULED FOR REPAIR ON FEBRUARY, 17TH. THEY CONTACTED ME TWO OR THREE DAYS BEFORE THEN AND SAID THEY WERE ANTICIPATING THE PART...

LOSS OF BATTERY RANGE OF 40 MILES AFTER SOFTWARE UPDATE.

THE MAIN INSTRUMENT PANEL (CALL THE MEDIA CONTROL UNIT OR "MCU") EVENTUALLY FAILS IN ALL OLDER TESLAS (PRE 2018) DUE TO A DEFECT IN THE DESIGN OF MCU AND OVERUSE BY EXCESSIVE WRITING OF DATA TO THE MEMORY WITH FIRMWARE UPDATES AS WELL AS LOGGING FOR TESLA'S OWN PURPOSES. THE CONSUMER HAS NO ABILITY TO TURN OFF UPDATES OR LOGGING WHICH MEANS THAT TESLA IS CAUSING THE FAILURES WITH ITS OWN ACTIONS. THE MCU HAS BEEN SHOWN TO FAIL WITHIN APPROXIMATELY 4-5 YEARS (OR RIGHT AFTER THE WARRANTY EXPIRES). THIS IS A SIGNIFICANT SAFETY ISSUE AS ONCE THE MCU FAILS, MANY FUNCTIONS OF THE CAR FAIL. THIS INCLUDES THE BACKUP CAMERA, THE AUDIO INDICATORS FOR TURN SIGNALS AND OTHER ALERTS, CLIMATE CONTROL, AS WELL AS THE SAFETY MONITORS ASSOCIATED WITH "AUTO-PILOT" (E.G. ALL RESTRICTIONS ARE REMOVED). TESLA'S POSITION IS THAT THE CONSUMER MUST PAY TO REPLACE THE MCU ONCE IT...

12V BATTERY HAS STARTED FAILING, BEEN OVER 2 MONTHS, TESLA KEEPS CANCELLING APPOINTMENTS TO FIX. CAR IS GOING TO DIE ON THE ROAD ON ME.

APRIL, 2019- MY MODEL S WAS STATIONARY AT A SUPERCHARGING STATION, BATTERY NOT CHARGING NORMALLY, INTERRUPTING WITH ERROR MESSAGE: BATTERY "RECALCULATING". A 90% CHARGE NORMALLY RESULTED IN 242 MILES OF RATED RANGE. SUDDENLY, A 90% CHARGE NOW RESULTS IN ONLY 210 MILES RATED RANGE. SINCE NEW, THE BATTERY GRADUALLY LOST A TOTAL OF 3% OF RANGE, OR 8 MILES, OVER 3.5 YEARS. SUDDENLY, THE LOSS OF RANGE IS AN ADDED 15% OR ANOTHER 32 MILES. THE CAR NOW CHARGES AT A MUCH SLOWER RATE. NORMAL SUPERCHARGER RATE OF CHARGE STARTS AT 116 KW. NOW, STARTS AT ONLY 60-80 KW. CHARGING NOW TAKING MUCH LONGER. I CONTACTED TESLA MULTIPLE TIMES, WITH THE ABOVE INFORMATION. I HAVE RECEIVED NO REPAIR OF ISSUE AFTER NUMEROUS ATTEMPTS AT RECEIVING SERVICE. I'VE RECEIVED MANY NEBULOUS, CONFLICTING, AND UNTRUE STATEMENTS FROM TESLA, REFUSING TO CONFIRM CLEARLY WHAT HAS CAUSED THIS BATTERY PERFORMANCE AND CHARGING PROBLEM. AT...

THE CINCH MOTOR THAT HOLD THE REAR TRUNK CLOSED HAD MALFUNCTIONED. THE TRUNK WILL NO LONGER CLOSE FULLY. IT RATTLES CONSTANTLY AND WARNING SOUNDS GO OFF FOR THE FIRST MINUTE OF DRIVING. THE TRUNK COULD FLY OPEN WHEN I GO OVER BUMPS. IT IS GOING TO TAKE TESLA OVER TWO WEEKS TO REPAIR. AND THEY ARE GOING TO CHARGE SEVERAL HUNDRED DOLLARS FOR THE REPAIR. I BELIEVE A RECALL IS IN ORDER, GIVEN THAT THIS IS A COMMON PROBLEM AND A SAFETY ISSUE.

RE: NHTSA ACTION NUMBER: DP19005 - INVESTIGATION SUBJECT : BATTERY MANAGEMENT SOFTWARE UPDATES OUR TESLA MODEL S SOFTWARE "UPDATE" GREATLY REDUCED THE AMOUNT OF TOTAL CHARGE, AND SPEED THAT WE CAN CHARGE OUR BATTERY. WE CALLED TESLA, AND INITIALLY THEY SAID THAT OUR BATTERY HAD "DEGRADED" AND THAT WAS CAUSING THE PROBLEM. WE RESPONDED THAT OUR BATTERY IS NOT EVEN 4 YEARS OLD (THE CAR WAS PURCHASED DECEMBER 22, 2015), AND BATTERIES DON'T SUDDENLY "DEGRADE" 15 - 20% IN ONE WEEK. TESLA MAINTENANCE THEN ADMITTED THAT THE PROBLEM IS DUE TO A SOFTWARE UPDATE THAT REDUCED THE SPEED AND TOTAL CHARGING OF THE BATTERY "OUT OF AN ABUNDANCE OF CAUTION". THE SERVICE REP ASSURED US THAT HE WAS LOOKING AT OUR BATTERY STATS ON LINE AND THERE IS NOTHING WRONG WITH OUR BATTERY. FINE, WE SAID, IF THERE IS NOTHING WRONG, TAKE THE CRIPPLING SOFTWARE UPDATE OFF. SORRY, CAN'T DO...

NHTSA ACTION NUMBER: DP19005 - INVESTIGATION SUBJECT : BATTERY MANAGEMENT SOFTWARE UPDATES

MY CAR'S CHARGING SPEED WAS SIGNIFICANTLY REDUCED FOLLOWING A SOFTWARE UPDATE. I USED TO CHARGE AT 116KW UNTIL ABOUT 25% STATE OF CHARGE BUT NOW I BARELY GET 90KW AT THAT STATE OF CHARGE.

WHEN OUR BATTERY CHARGES TO 100% CAPACITY, IT SUDDENLY SHOWS ONLY 219 RANGE MILES, WHEN EARLIER IN OCTOBER, IT SHOWED 267 MILES AT 97% CHARGED CAPACITY. (OVER THE 1.8 YEARS OF OWNING THIS CAR, 267-270 WAS THE USUAL RANGE WHEN 100% CHARGED.) THIS SUDDEN DROP IN MAXIMUM RANGE FOR "FULL" CHARGE HAS BEEN NOTED BY OTHER DRIVERS DURING 2019, AND IT LED TO A LAWSUIT REPORTED HERE: HTTPS://WWW.REUTERS.COM/ARTICLE/US-TESLA-BATTERY/TESLA-OWNER-LAWSUIT-CLAIMS-SOFTWARE-UPDATE-FRAUDULENTLY-CUT-BATTERY-CAPACITY-IDUSKCN1UY2TW AND HERE: HTTPS://CHICAGO.SUNTIMES.COM/2019/10/18/20919396/TESLA-BATTERIES-SOFTWARE-UPDATE-ELECTRIC-CAR-FIRES-RANGE-LAWSUIT-CONSUMERS-GUILLERMO-PEREZ-CHICAGO THE LATTER ARTICLE ALSO REPORTS THAT, AS OF OCT 18, "NHTSA HAS RECEIVED AT LEAST 25 COMPLAINTS" OF THIS SORT. THIS HERE IS MY STEP TO ADD TO THIS NUMBER. I SUSPECT THAT, LIKE FOR OTHER USER, AN OVER-THE-AIR TESLA-IMPOSED SOFTWARE UPDATE DURING OCTOBER CAUSED THIS SUDDEN LIMIT OF MAXIMAL ABSOLUTE CHARGING LEVEL (EVEN THOUGH DISPLAYING THE 100%). FOR TESLA S MODELS, BATTERY DETERIORATION IS ESTIMATED AT 1-3 MILES RANGE/YEAR. I AM ATTACHING A FILE THAT SHOWS THE TRIP...

RE: NHTSA ACTION NUMBER: DP19005 - INVESTIGATION SUBJECT : BATTERY MANAGEMENT SOFTWARE UPDATES STARTING WITH A SOFTWARE UPDATE IN MAY 2019, TESLA CAPPED THE MAX VOLTAGE THE HIGH VOLTAGE BATTERY WOULD CHARGE TO. THEY CLAIM THEY DID THIS "OUT OF AN ABUNDANCE OF CAUTION" AFTER SEVERAL NON-CRASH FIRES HAPPENED TO THESE MODELS. TESLA TOOK ACTION TO DOWNGRADE HORSEPOWER AND RANGE ALONG WITH ALL OTHER ASPECTS OF PERFORMANCE THROUGH A TOTAL VOLTAGE CAP AFTER CLAIMING TO BE RELEASING A FIRE-SAFETY UPDATE, BUT OFFICIALLY NO SAFETY UPDATE WAS RELEASED. THIS CHANGE HAPPENED WHILE THE CAR WAS PARKED IN MY GARAGE AND STATIONARY. IS THIS CAR AT RISK OF NON-CRASH FIRE? IS IT SAFE TO PARK IN MY GARAGE? SINCE TESLA HAS REFUSED TO ANSWER ANY OF THE ABOVE QUESTIONS AND ONLY MADE VAGUE STATEMENTS IMPLYING A SAFETY RISK - TO THE PRESS, NOT TO ME - I SEEK DEFINITIVE ANSWERS FROM AN...

SOMETIME IN MAY OF THIS YEAR TESLA BY UPDATES REDUCED MY BATTERY RANGE BY 25 TO 30 MILES. MY VEHICLE WAS STATIONARY IN MY GARAGE. MADE AN APPOINTMENT WITH TESLA AND 3 DAYS BEFORE THE APPOINTMENT TESLA NOTIFIED ME THEY DID A REMOTE TEST ON MY BATTERY AND SAID IT WAS OK AND CANCELLED MY APPOINTMENT NOW THEY DON'T RESPOND TO MY INQUIRES

WHEN I PURCHASED MY CAR LESS THAN A YEAR AGO, IT CAME WITH A 50,000 MILE, 4 YEAR "NEW CAR" WARRANTY ALTHOUGH IT WAS A USED CAR WITH APPROX 25K MILES. WITHIN 6 MONTHS, AN UPDATE CAME OUT OVER THE AIR AND CHANGED MY SOFTWARE, AND ULTIMATELY LEAD TO A RANGE LOSS OF APPROX 40 MILES AND AN INCREASE IN CHARGING TIME BY APPROX 3X BECAUSE TESLA, ADMITTEDLY THROUGH THEIR SERVICE TEXTS, HAS LIMITED THE CHARGING ON MY CAR TO "PRESERVE BATTERY LIFE." THIS IS AKIN TO SELLING ME A 8 CYLINDER CAR, AND LIMITING IT TO 6 TO NOT HAVE TO CHANGE ENGINE. THE CAR HAS BECOME ALMOST UNUSABLE AS IT TAKES 3 HOURS TO CHARGE WHEN IT USED TO TAKE 45 MINUTES. THE CAR WAS ABLE TO GET A FULL 116 KW FOR AN EXTENDED PERIOD OF TIME WHEN THE BATTERY WAS BELOW 15%-30% AND THE CHARGING WOULD...

TESLA REMOVED MILES FROM MY BATTERY CAPACITY BY OVER 25 MILES BY REMOTE DOWNLOADS THE VEHICLE WAS STATIONARY IN MY GARAGE I CONTACTED THEM AND THEY DID A REMOTE TEST AND SAID THE BATTERY WAS FINE AND THE DOWNLOAD WAS THE CAUSE AND THEY WOULD RETURN THE MILES THRU FUTURE DOWNLOADS . IT HASN'T HAPPENED AND THEY WON'T RESPOND ANYMORE

SINCE MAY SOFTWARE UPDATES, I DON'T KNOW THE REAL REASON WHY TESLA LIMIT MY CAR'S BATTERY: MAYBE TO SHUT OFF A SINGLE BATTERY MODULE LIKE THE ONE THAT CAUSED A CAR TO CATCH FIRE IN SHANGHAI (SAME YEAR MODEL AS MY CAR)... OR DECREASE THE BATTERY VOLTAGE TO REDUCE POTENTIAL FIRE...BUT IS IT RIGHT AND LEGAL THAT I PAID FOR A TOP OF THE LINE PERFORMANCE MODEL S P85D AND NOW TESLA LIMITED IT TO ONLY 68-69 KWH? I WOULD NOT MIND IF I PAID FOR 70 KWH AND BE LIMITED BY TESLA TO 68 KWH, BUT MY BATTERY IS 85 KWH AND LIMITED TO ONLY 68KWH! THE POWER ALSO SEEMED TO BE REDUCED AND CHARGING IS TAKING MUCH LONGER. WHAT MADE ME REALLY MAD IS THAT TESLA WENT BEHIND MY BACK AND CHEATED LIKE THAT USING OTA UPDATES.

STARTING WITH A SOFTWARE UPDATE IN MAY 2019, TESLA CAPPED THE MAX VOLTAGE THE HIGH VOLTAGE BATTERY WOULD CHARGE TO. THEY CLAIM THEY DID THIS "OUT OF AN ABUNDANCE OF CAUTION" AFTER SEVERAL NON-CRASH FIRES HAPPENED TO THESE MODELS. TESLA TOOK ACTION TO DOWNGRADE HORSEPOWER AND RANGE ALONG WITH ALL OTHER ASPECTS OF PERFORMANCE THROUGH A TOTAL VOLTAGE CAP AFTER CLAIMING TO BE RELEASING A FIRE-SAFETY UPDATE, BUT OFFICIALLY NO SAFETY UPDATE WAS RELEASED. THIS CHANGE HAPPENED WHILE THE CAR WAS PARKED IN MY GARAGE AND STATIONARY. HTTPS://WWW.THEVERGE.COM/2019/5/16/18627746/TESLA-FIRE-BATTERY-SOFTWARE-UPDATE-MODEL-S-X HTTPS://JALOPNIK.COM/TESLA-IS-UPDATING-BATTERY-SOFTWARE-AFTER-A-MODEL-S-CATC-1834794877

THE HOME CHARGING UNIT WAS OVERHEATING CAUSING A FAILURE OF THE MAIN CIRCUIT BREAKER FOR MY HOUSE. THE WEAR ON THE MAIN CIRCUIT BREAKER WAS SEVERE ENOUGH THAT THE BREAKER HAD TO BE REPLACED OR WOULD HAVE BEEN A FIRE HAZARD FOR THE HOUSE. THE CAR WAS NOT MOVING AND IN THE GARAGE AT THE TIME.

ON MAY 20, 2019, THIS CAR WAS ISSUED A FORCED, OTA-UPDATE FROM TESLA, VERSIONS 2019.16.1 AND 2019.16.2 AS A RESULT OF WHAT IS BELIEVED TO BE A RESPONSE TO THE SERIES OF MULTIPLE BATTERY FIRES WORLDWIDE INVOLVING TESLA'S ELECTRIC VEHICLES. WITHOUT DISCLOSING WHAT THE SOFTWARE UPDATES WOULD DO OR WHAT NEGATIVE AFFECTS THEY WOULD HAVE, TESLA FORCED THESE UPDATES WITHOUT TELLING MY CLIENT AND OTHER AFFECTED OWNERS THAT THEIR BATTERIES WOULD BE LIMITED AND CHARGING SPEEDS WOULD BE THROTTLED, EFFECTIVELY AND SIGNIFICANTLY DECREASING THE RANGE AND SPEED OF CHARGING FOR THEIR CARS. TESLA ADVERTISED MY CLIENT'S SPECIFIC YEAR, MAKE AND MODEL (2015 MODEL S 70D) AS HAVING AN APPROXIMATE EPA ESTIMATED 240 MILES OF RANGE. THIS CASE HAS BEEN FILED AS A CLASS ACTION WHICH IS ALREADY PENDING IN THE U.S. DISTRICT COURT, NORTHERN DISTRICT OF CA, CASE NUMBER 5:19-CV-04596-VKD, BY THE NAMED CLASS PLAINTIFF AND REPRESENTATIVE DAVID RASMUSSEN. THIS...

TL* THE CONTACT OWNS A 2015 TESLA MODEL S. THE CONTACT STATED THAT THE INSTRUMENT PANEL SCREEN WAS ILLEGIBLE BECAUSE IT WAS FILLED WITH A LIQUID THAT STARTED TO LEAK. THE VEHICLE WAS TAKEN TO TESLA (3555 MANCHESTER TRAFFIC WAY, KANSAS CITY, MO 64129) WHERE IT WAS DETERMINED THAT THE INSTRUMENT PANEL SCREEN NEEDED TO BE REPLACED, NOT READABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 47,000. *BF*JB

THERE IS A FLAW IN THE TESLA EMMC WHICH WILL INEVITABLY CAUSE A CRITICAL PORTION OF THE CHIP TO FAIL PREMATURELY, DUE TO CONSTANT EXCESSIVE LOGGING WITHIN THE TOUCHSCREEN SYSTEM. ULTIMATELY THE MEMORY CHIP FAILS AND THE TOUCHSCREEN GOES BLACK, PLACING THE CAR IN LIMP HOME MODE, THE PARKING SENSORS AND REAR VIEW CAMERA NO LONGER WORK, IT WILL NOT CHARGE AND EFFECTIVELY BECOMES UN-DRIVABLE WHEN THE BATTERY RUNS OUT. THE EMMC IS A LINCHPIN COMPONENT FOR THE FUNCTIONALITY OF THE CAR. THE EMMC, THOUGH IT DOES NOT CONTROL THE CAR'S PROPULSION, BRAKING OR STEERING, IS THE HEART OF THE TOUCHSCREEN WHICH IS USED TO TURN ON HEADLIGHTS, ADJUST HVAC AND ALL CAR SETTINGS RUN THROUGH THE TOUCHSCREEN. THE HVAC UNIT NOW HAS A "DOG MODE" WHICH KEEPS THE CABIN COOL FOR DOGS OR OCCUPANTS WAITING IN CAR. THE FAILURE OF THE TOUCHSCREEN UNIT WHILE IN DOG MODE COULD RESULT...