NHTSA Complaint #11330733 — 2015 TESLA MODEL S

ELECTRICAL SYSTEM issue reported to NHTSA

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Crash

Complaint Details

ODI Number 11330733
Vehicle 2015 TESLA MODEL S
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash Yes
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State FL

Consumer Description

THE MCU AND THE SPEEDOMETER OF MY TESLA ARE NOT WORKING PROPERLY BECAUSE THE CAR MANUFACTURER MADE A DESIGN ERROR WITH THE CHIP CARD AND ALSO ON THE WAY OF THE CAR CONTROLS THE HEAT COMING IN TO THE CABIN AND IT LITERALLY MELTS DOWN THE SCREEN AND THE SPEEDOMETER. GLUE COMES OUT EVERY MINUTE CREATING A DANGEROUS SITUATION BECAUSE IT GETS STICKY ON YOUR HANDS AND WHILE YOU TRY TO REMOVE IT THE SCREEN GOES BLACK OR FREEZES. THE MOST COMMON ONE IS THAT THE SCREEN OR MCU FREEZES UP CONSTANTLY AND THEN THE CAR CAN'T BE RUN. HARD RESET WORK SOMETIMES AND SOMETIMES WON'T . I CONTACT THEM AND THEY WANTED ME TO PAY $2600 FOR SOMETHING IT IS THEIR DESIGN FLAW . THIS IS A DANGER FOR THE PUBLIC SAFETY AND NEEDS TO BE ADDRESS BY TESLA REPLACING THE MCU AT NOT COST SINCE IT IS A DESIGN PROBLEM . THOSE ISSUES HAPPENS ON BOTH, WHILE PARKED AND DRIVING , SOMETIMES YOU CAN BE DRIVING AND THE SCREEN WON'T WORK AT ALL, YOU TOUCH IT AND NOTHING WORKS . AS YOU CAN SEE ON THE PICTURES BELOW , THE GLUE WILL COME DOWN FORM THE THE SCREENS AND START GOING ALL OVER THE CAR , THAT CREATES A HAZARD FOR DRIVING AND ALSO POSSIBLY FOR A FIRE SINCE THE SCREEN IT IS MELTING.

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