NHTSA Complaint #11328382 — 2015 TESLA MODEL S

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11328382
Vehicle	2015 TESLA MODEL S
Component	ELECTRICAL SYSTEM
Date of Incident	June 9, 2020
Date Filed	June 11, 2020
Mileage	73,150 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

ON JUNE 9 AT APPROXIMATELY 10:30PM, THE CAR ACCELERATED ON ITS OWN AT A HIGH RATE OF SPEED. THE CRUISE CONTROL WAS OFF, AS SUCH, SO WAS THE DRIVER ASSIST MODE. IN ADDITION, WITHOUT PROMPTING, THE SUNROOF OPENED AND THE WINDSHIELD WIPERS TURNED ON. THE ONLY WAY TO STOP IT WAS TO REBOOT THE COMPUTER. THE FACT THAT TESLA DENIES THIS IS A PROBLEM IS RIDICULOUS. THERE IS CLEARLY A SOFTWARE ISSUE THAT HAS BEEN RECENTLY INTRODUCED. I HAVE HAD THE CAR FOR MORE THAN 5 YEARS AND HAVE NEVER HAD THIS TYPE OF PROBLEM UNTIL NOW. *TR

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