2018 TESLA MODEL 3 Electrical System Problems

152 NHTSA complaints on file

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All Electrical System Complaints — Page 3

#11490484 |
I reported charging problems over the last several months to Tesla. You can only report problems via the App. They do not provide a phone number. They tried to fix my charging issue three times and each time said it was fixed. It was not and today I almost ran out of battery on the interstate because it would not charge. Today, after waiting an hour for their roadside service to respond they came and towed it. This is the fourth attempt to fix it.
#11489680 |
AT 70000 THE FRONT RIGHT BAR THAT CONNECT TO WHEEL WENT BAD 350 DOLLARS. AT AROUND 90000 MILES THE AC WENT BAD AND THEY SAID IS BECAUSE I USED IT TOO MUCH 4700 DOLLARS AT 110000 THE LID FOR THE CHARGER KEPT OPENING UP AND CLOSING BY ITSELF AT 127000 THE BATTERY RANGE REDUCED SIGNED WENT ON 129000 MAXIMUM CHARGE COULD BE CHARDED 47 PERCENT. AND COULD NOT BE CHARGED MORE THAN WHATEVER IS IN THERE ALREADY
#11487871 |
The contact owns a 2019 Tesla Model 3. The contact stated while driving at various speeds, the Back Over Prevention camera intermittently failed to operate as needed. The contact then received notification of NHTSA Campaign Number: 21V00D000 (Electrical System, Visibility, Back Over Prevention). The vehicle was taken to the service center where the back-up camera cable was reinforced as stated in the recall. Upon return of the vehicle, the contact stated that the back-up camera failed to operate as needed. The contact stated that the dealer had not tested the cable and that the recall repair did not fix the failure. The manufacturer was notified of the failure and informed the contact that since the failure was intermittent prior to the failure, they were not responsible for the failure. The vehicle was not repaired. The failure mileage was approximately 41,000. The contact stated that the manufacturer had made a mistake...
#11487364 |
-PCS (Power Conversion System) failure. - No warning light, message or symptoms, failed overnight. - Car is not drivable, HV completely isolated and drain 12V battery overnight. Can’t open any door, screen dead and had to tow. - Repair cost $1884, 53k miles / 4 yrs and 2 months.
#11485819 |
Originally received notification of DTC "BMS_a035 - Vehicle may not restart." Vehicle was serviced and the rear motor drive unit was replaced. Was not given the oppertunity to inspect the serviced components upon request. Within 48 hours of service, "BMS_a027: Power limited, OK to drive," & BMS_a170 - (de)acceleration warning & top speed warning." My concern is related to a potential cascading problem, which cannot be diagnosed, and which will lead to failure of the propulsion system or an unexpected discharge issue / thermal event from an electrical issue while the vehicle is in use and/or parked.
#11482820 |
The car charging is not functioning at certain Amp rating ( 48Amps). Car displays " Power Grid or Vehicle issue limiting the AC charging" and goes to a lower 32Amps charging mode. This could lead to Battery damage and I see that there is a service bulletin asking Tesla to replace "Power Conversion System" (https://static.nhtsa.gov/odi/tsbs/2018/MC-10148850-9999.pdf) but that is limited to a limited time period. But I see several cars manufactured outside of those dates having the issue and this part should be replaced on all cars without a charge to the customers
#11482849 |
A portion of the Power Conversion System "PCS" has failed in my 2018 Tesla Model 3 extended range with 34,000 miles, resulting in the inability to charge the vehicle but at 32 of 48 capable amps. Reports from other Tesla owners indicate that remaining portions of the PCS can fail resulting in charge amperage reduction to 16 amps or inability to AC charge completely if all portions of the PCS fail. This issue is apparently not an isolated incident. The PCS in this vehicle appears to be flawed due to reports of early failure and the number of reported failures. The issue goes beyond the previously released service bulletin of 2018 Tesla Model 3s manufactured between June and July 2018. Tesla will not cover the cost for the repair, either in good faith or under the battery and drive unit warranty. The repair is costly, but left unrepaired the car...
#11480054 |
The contact owns a 2018 Tesla Model 3. The contact stated that while reversing, the Back Over Prevention camera became inoperable nearly causing the vehicle to crash into the garage. The dealer and the manufacturer were contacted and stated that the contact had to pay for the diagnostic test even if the VIN was included in NHTSA Campaign Number: 21V00D000 (Electrical System, Visibility, Back Over Prevention. The failure mileage was 90,000.
#11479714 |
The horn has failed. It started failing around 40,000 miles, and has completely died now at 147000. I am aware of many other horns that have died on MY 2018 vehicles, and apparently they don't consider it a big deal. They're replacing it (which I have to pay for), and apparently they charge everyone for it. If these really are failing like crazy, these should be a safety recall.
#11476703 |
I have the issue recorded on video. The computer display totally froze for several minutes while driving on the highway. The turn signals would not work while the computer was frozen and the system needed to reboot after several minutes before the turn signals would start working again. I was in autopilot at the time of this happening. Video documentation can be provided. Here is a link to the video of the safety issue on Google Photos: https://photos.google.com/share/AF1QipMUiX6JR5ppOGGqTCRlWxH1Hiv7hLr2Gm9G5wjjIfYFKz4-Lg7D-_nfAzTTalFX3Q?key=anRJQWo3TGNiM0F1cEJOczZOZ3RTRnRQMm1WOFpB
#11476593 |
The contact owns a 2018 Tesla Model 3. The contact received notification of NHTSA Campaign Number: 21V00D000 (Electrical System, Visibility, Back Over Prevention) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was not made aware of the issue. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
#11465421 |
The contact owns a 2018 Tesla Model 3. The contact stated while driving 35 MPH, the warning message "Front Left Safety Restraint System Fault. Service Required." The contact continued to drive. The contact stated that the next day, the air bag warning light illuminated. The manufacturer was notified of the failure and informed the contact that a field mechanic would be sent to his residence to repair the vehicle however, the repair appointment was rescheduled several times. The vehicle was not diagnosed or repaired. Additionally, the contact became aware that the VIN was included in NHTSA Campaign Number: 21V00D000 (Electrical System, Visibility, Back Over Prevention) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. The...
#11464933 |
Power conversion system failure. Vehicle would not charge from a home wall charger. Issue was confirmed/reproduced by Tesla and the part was replaced outside of warranty coverage at 96,000 miles on the odometer. Failure was sudden with no error messages.
#11464156 |
For a growing number of Model 3 owners, components in the HV Battery Service Panel are breaking down, yet Tesla refuses to cover the repair under its Battery and Drive Unit Warranty. Specifically, the "power conversion system" (PCS) in that panel is failing, and reducing an AC charge from 48A to 32A to 16A to… zero. If an owner drives to a location to charge from a Level 1 or Level 2 charger, and the PCS has failed, that owner will be stranded, unable to operate the vehicle. I have submitted a request for mediation to the American Arbitration Association (case no. 01-22-0001-9026), but I deem it important to not only address the problem in my vehicle, but all the others experiencing this same breakdown. I am thus reporting it to NHTSA, as I purport that a recall is in order. I will attach a more detailed description of my...
#11462863 | Crash
The enhanced autopilot failed to recognize a divider/Jersey barrier or alert the driver of the obstacle, as the software is advertised and was relied on to do, at an exit ramp and ran into the barrier without any type of maneuver or breaking to avoid the collision causing substantial injury to the driver. This exit is a very busy exit on I-95 with many commuters going to work at this time. It was by sheer luck that no other vehicles were involved. The driver endured an immediate stop from above 50mph to 0 in about a second. As far as I know, no inspection was performed. There were no warning messages, symptoms or problems related prior to the incident.
#11461695 |
The contact owns a 2018 Tesla Model 3. The contact received a notification for NHTSA Campaign Number: 21V00D000 (Electrical System, Visibility, Back Over Prevention) however, the part to do the recall repair was unavailable. The dealer was notified of the issue and confirmed that parts were not yet available. The manufacturer had been notified of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Parts distribution disconnect.
#11460262 |
Stopped in left turn lane. On green light car in front and I began our left turn. I was some distance behind the car when suddenly my brakes applied automatically and I came to complete stop. Luckily car behind did not rear end me. Also, my car started beeping and a warning said something to effect: automatic emergency brake activated.
#11459989 |
The contact owns a 2018 Tesla Model 3. The contact received notification of NHTSA Campaign Number: 21V00D000 (Electrical System, Visibility, Back Over Prevention). The contact then attempted to ship the vehicle to Hawaii and was informed that all recalls must be serviced before shipment. The dealer was notified about the recall and informed her that parts were not available. The manufacturer had been notified of the recall. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Parts distribution disconnect.
#11454599 |
Tesla forced my car to update to v11 software. This software interface is dangerous. It hides the climate control and wiper control off the home screen and requires drivers to dig though menus to do things that were previously doable with one touch, such as enabling the defogger, defroster, wipers, or heated seats. This creates an unnecessary distraction for drivers.
#11453846 |
The contact owns a 2018 Tesla Model 3. The contact stated that while operating the vehicle, the backup camera malfunctioned and the screen displayed completely black or completely white causing a visibility hazard to the driver while reversing the vehicle. The vehicle was previously serviced under the NHTSA Campaign Number: 21V00D000 (Electrical System, Visibility, Back Over Prevention) however, the failure recurred. The contact stated that the replacement parts were not available. The manufacturer was notified of the failure but no assistance was offered. The failure mileage was 35,000.
#11449444 |
Tesla has upgraded the visual interface of the Model 3 to version 11 of their software. My vehicle is now running version 2021.44.30.7. The new interface hides critical functions of the vehicle required for safe operation of the vehicle, such as windscreen wipers, front and rear window defoggers behind the multiple menus of the user interface meaning unfamiliar drivers are unable to safely operate the vehicle. Previously these items were on the bottom status bar of the display. Telsa have placed entertainment options as the priority for the display versus safety options. Charging rates and associated energy safety options are similary hidden behind multiple menus or require the charge port to be opened to access functionality. The user interface of the vehicle is now more like a smartphone with attention to entertainment versus attention to safety. Critical controls need to be permanently on display on the top or bottom of...
#11447637 |
Recent Tesla software versions have hidden vital safety controls (front and rear window defrost) in sub-menus on screen where previously they were always present on the screen bottom row. Furthermore, frequently used controls (seat heaters) have been moved to sub-menus while they were previously on the main screen. Both of these above changes pose a distracted driving hazard. I have not personally installed these updates, but according to Tesla documentation this means I am no longer covered by vehicle warranty. This presents an unfair choice to owners: maintain vehicle warranty or allow Tesla to modify the vehicle in undesirable and fundamentally unsafe ways.
#11444936 |
The latest Tesla software update (their “holiday update”) has buried important controls in menus where they are difficult to access. For example, defrost and wiper controls were available directly on the main screen prior to this update. They now require multiple taps to get to with the associated further distraction from keeping eyes on the road. Less critical but oft-manipulated control (such as seat heat) that were are the main screen are also now buried.
#11437904 |
Power Conversion System was defective when car brand new and replaced under 50k mile warranty. Now out of 50k mile warranty and Power Conversion System is failing again. Manufacturer service center says this item is customer pay and is just a defective item that is out of warranty for the 1-year replacement warranty, and refuses to cover this repair under the battery warranty where the Power Conversion System is located. Service center states there is nothing the customer did wrong or could do to cause this problem, acknowleges it is a defective part, and insists it is customer pay with no indication of an updated part. What happens when the Power Conversion System fails is the car is stranded and cannot recharge or operate its safety systems. This should be a recall item if it was updated to a newer part correcting defective design. The manufacturer should replace this high...
#11430202 |
Within the first day, my 2018 Tesla Model 3 lost all instruments, safety indicators, and touchscreen controls while driving on the freeway. The car did this *multiple* times, without warning. Each incident lasted several minutes. It was alarming, and there was no way to tell what systems in the car were working (such as automatic emergency braking or cruise control), and no way to change settings, or even know if the turn signals were working as I tried to exit the highway. The Model 3 has only one screen where everything (including basic instruments) is displayed and most controls are accessed. When the screen freezes, we lose access to basics like speedometer, collision safety or system failure warnings or even speedometer readings, as well as control of headlights, wipers, climate control, lock / unlock, navigation, and many other essential functions. During these failures, we do not know what if any...
#11428766 |
The 12V auxiliary battery failed around 6:45pm PST on Aug. 8, 2021, causing the car to be unresponsive - Tesla acknowledged this. There was no warning prior to the battery failure. The driver (my wife) was trapped in the car because the electronic door latch would not open and the windows would not retract. My wife was panicked, crying and kicking at the window. I had to break the window to get her out. Tesla replaced the 12V battery as an item under warranty. They believe that I/we should have know about the manual door release to avoid breaking the window. This manual release is unmarked and inconspicuous. Tesla claims that the manual door release is described in the car's user manual; however, the car's user manual is electronic (no hard copy provided) and was not accessible because the car was unresponsive. The user manual can only be accessed from...
#11419435 |
My car was parked and was charging in our garage when it suddenly shut off. I got into the car to get something, but noticed the car's computer screen did not light up. I tried to open the glove box and it also would not open. When I tried to open the car door button, it also would not open the door while I was still inside. I got out of the car using the manual car handle and realized the charger would not unplug from the car either. I was very scared that the car was going to burn because the battery was charging at the time and everything suddenly happened. In addition, the backseat doors do not have a manual car handle to open the door. In an event of an emergency and the power shuts off, how are passengers sitting in the backseat going to escape from...
#11406279 |
I WAS DRIVING MY MODEL 3(IN MOTION) IN THE LEFT LANE OF A 3 LANE LOCAL ROAD (3 LANES EACH DIRECTION). THE CAR SUDDENLY DISPLAYED 2 WARNING LIGHT, "UNABLE TO DRIVE" AND ANOTHER WARNING ABOUT VEHICLE POWERING DOWN, MOVE TO A SAFE LOCATION. THE CAR STOPPED A FEW SECONDS AFTER DISPLAYING THESE WARNINGS. I DID NOT HAVE ENOUGH TIME TO MANEUVER THE CAR TO A SAFE LOCATION. I WAS STUCK ON THE LEFT OF THE BUSY ROADWAY. I WAS OFFERED HELP BY A POLICE OFFICER AND A PEDESTRIAN TO HELP PUSH THE CAR TO SAFETY. I WAS UNABLE TO ENGAGE THE CAR IN NEUTRAL TO ALLOW THE FOLKS HELPING ME TO PUSH THE CAR. THE 2 MAIN MAJOR SAFETY CONCERNS WAS THE VEHICLE SHUTTING DOWN COMPLETELY AND THEN BEING UNABLE TO SHIFT THE VEHICLE TO NEUTRAL TO MOVE IT TO SAFETY. PLEASE INVESTIGATE THIS. MY FAMILY COULD HAVE BEEN IN...
#11397359 |
CAR FREQUENTLY FAILS TO UNLOCK, OR TO SHUT DOWN. HAVE REPORTED THIS DOZENS OF TIMES TO TESLA WHO HAS FAILED TO ACKNOWLEDGE OR FIX THE ISSUE. WHEN LEAVING, THE CAR WILL SOMETIMES SIT WITH ALL SYSTEMS RUNNING, DOORS UNLOCKED, READY TO BE DRIVEN AWAY. WHEN TRYING TO ENTER, IT FREQUENTLY WILL NOT UNLOCK AS CLAIMED. WE CANNOT DEPEND ON THE CAR TO UNLOCK IF WE WERE IN ANY KIND OF RUSH OR DANGER. PICTURE BELOW SHOWS THE CAR REFUSING TO UNLOCK AS CLAIMED VIA THE APP, WHICH IS THE "MAIN" WAY TO UNLOCK A MODEL 3. "KEYLESS ENTRY" IS TERRIBLY UNRELIABLE, AND OFTEN REQUIRES GETTING OUT THE BACKUP CARDKEY AND TRYING TO MANUALLY UNLOCK THE CAR.
#11397073 | Fire
OUR CAR CAUGHT FIRE SITTING IN THE DRIVEWAY OF MY HOUSE. THIS HAPPENED AROUND 4AM IN JAN9, SECURITY FOOTAGE FROM NEIGHBORS HAS BEEN HANDED OVER TO FD AND TESLA ENGINEERING TEAM. THE LAST TRIP WAS 10 HOURS PRIOR TO PARKING THE CAR. WE ARE LUCKY IT WAS NOT IN THE GARAGE OR CHARGING, THE DAMAGE COULD HAVE BEEN MORE THAN A FEW BROKEN WINDOWS, AS SOON AS WE SAW THE FIRE WE CALLED THE FD, THEY PUT OUT THE FIRE WITHIN 15 MINUTES.
#11394496 |
BECAUSE I HIT A SMALL PUDDLE OF WATER ON THE ROAD, MY VC RIGHT GOT WATER INSIDE AND THE PASSENGER SEAT STARTED TILTING FORWARD, THEN MOVE FORWARD THEN TILT BACK. ALL MOVES TO THE MAXIMUM RANGE. IF SOMEONE WOULD'VE BEEN SITTING ON IT, THE BEST CASE WOULD'VE BEEN SOME BROKEN LEGS, WORST CASE DEATH. I WAS UNABLE TO OPERATE THE PASSENGER SEAT WITH THE CONTROLS. HAD TO GO TO SERVICE FOR EMERGENCY, AND THEY SAID THAT 2018 MODELS HAVE A PROBLEM THAT LETS OUTSIDE WATER INSIDE AND SHORTCUTS VC RIGHT. THEY REPLACED THAT VC RIGHT COMPUTER AND SAID THEY RETROFITTED IT AND HOPE IT DOES HAPPEN AGAIN. NOW I HAVE 2 MODEL 3'S AND WHEN I ASKED SERVICE TO RETROFIT THE OTHER ONE TOO, THE ASNWER WAS WELL IF IT DIDN'T HAPPEN IT'S OKAY NO NEED. I'M NOT FEELING SAFE TO PUT MY LOVED ONES ON PASSENGER SEAT IF IT'S...
#11387246 |
-MULTIPLE TIMES THAT THE SCREEN HAS GONE BLACK WHILE ACTIVELY DRIVING THE CAR (BOTH ON CITY STREETS AND HIGHWAY) -EPISODES WHERE THE SCREEN IS UNRESPONSIVE; THUS, BEING UNABLE TO USE ANY FUNCTIONS OF THE CAR USING THE TOUCHSCREEN BOTH WHILE STATIONARY AND WHILE DRIVING THE CAR -CAR NOT REBOOTING/RESETTING DESPITE MULTIPLE ATTEMPTS WHILE STATIONARY -CAR SOUNDS SUDDENLY BEING CUT OFF WHILE DRIVING- UNABLE TO HEAR TURN SIGNAL, GPS, ETC-AND WHILE DRIVING -CAR/SYSTEM IMPLEMENTS AUTO-CORRECTION MEASURE TO REPOSITION THE CAR THINKING THE CAR IS DEPARTING FROM THE LANE, WHEN IN FACT, THE CAR IS NOT SWERVING OR TRYING TO DO A LANE SWITCH (CAR IS DRIVING IN LANE ON A HIGHWAY). DUE TO THIS FAULTY SYSTEM, CAR HAS UNSAFELY DRIFTED WHILE IN MOTION AND DOES NOT LET HUMAN GUIDANCE TRUMP THIS MECHANICAL ERROR.
#11384309 |
CAR INTERFACE BUGGED OUT AND WOULD NOT RECOGNIZE WITH THE PHONE KEY OR KEY CARD TO START AFTER ENTERING THE PARKED VEHICLE. TOUCH SCREEN FLASHED ON AND OFF. ATTEMPTED RESETS TO NO AVAIL. SYSTEM WOULD RANDOMLY SHUT ITSELF OFF AND NOT TURN BACK ON.
#11383180 | Crash
WHILE I WAS PARKING, THE CAR IT UNEXPECTEDLY ACCELERATED AND JUMP OVER THE SIDE WALK AND CRASH ITSELF INTO THE BUILDING AND DESTROYED THE FACE OF THE BUILDING AND THE CAR. THE AIR BAGS DEPLOYED FROM THE IMPACT OF THE CAR.
#11375587 |
VEHICLE WILL EMERGENCY BRAKE ON HIGHWAY WITHOUT WARNING AND NO OTHER CARS AROUND. ALSO UNABLE TO ACCESS CHARGING PORT TO CHARGE VEHICLE.
#11374975 |
THREE SEPARATE PROBLEMS: (1) REAR CAMERA GOES BLACK WHEN BACKING UP. (2) FORWARD FACING CAMERA GIVES ERROR ON SCREEN "DRIVING VISUALIZATION TEMPORARILY DEGRADED" WHEN DRIVING. THIS HAPPENS ON ROAD AND FREEWAY. (3) SCREEN BECAME COMPLETELY UNRESPONSIVE TO INPUT. MAP DISPLAY WAS WORKING. FOLLOWING SOFTWARE RESET PROCEDURE FIXED THIS.
#11361604 |
THE BACKUP CAMERA AND SIDE VIEW CAMERAS ARE INTERMITTENTLY NOT DISPLAYING WHILE REVERSING. THE CAMERA DISPLAYS THE TRAJECTORY LINES, HOWEVER, THE IMAGE IS TOTALLY BLACK. THERE IS NO CAMERA FEED. THIS PROBLEM HAS REMAINED, DESPITE SEVERAL SOFTWARE UPDATES. THE CAMERA AT TIMES WILL FREEZE ON A PREVIOUS IMAGE, NOT THE CURRENT 'LIVE' IMAGE.
#11360743 | Crash
TL* THE CONTACT OWNS A 2018 TESLA MODEL 3. THE CONTACT STATED THAT WHILE USING THE AUTOMATIC PARKING FEATURE, THE VEHICLE INDEPENDENTLY ACCELERATED AND CRASHED INTO A VEHICLE. THERE WAS NO INJURY SUSTAINED. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TAKEN TO TESLA (5544 OKEECHOBEE BLVD, WEST PALM BEACH, FL 33417, (561) 841-9281) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT DEALERS FINDINGS WERE THAT BOTH HANDS WERE OFF THE STEERING WHEEL AND THE BRAKE AND ACCELERATOR PEDAL WERE BEING DEPRESSED WHILE ATTEMPTING TO PARALLEL PARK. ON ANOTHER OCCASION AFTER THE VEHICLE WAS PARKED, THE CONTACT ENTERED THE VEHICLE AND WAS LOCKED IN WITH THE ELECTRICAL FUNCTION INOPERABLE. THE CONTACT REMAINED LOCKED IN FOR 45 MINUTES UNTIL SECURITY WAS ABLE TO REMOVE HER FROM THE VEHICLE. THE CONTACT STATED THAT THE VEHICLE WAS TOWED TO THE SAME DEALER WHERE THE 12 VOLT BATTERY WAS REPLACED. THE CONTACT STATED...
#11323314 | Crash
SEVERAL ONGOING ISSUES WITH TOUCH SCREEN FAILURE (BLACK OUTS) MALFUNCTION, HAS BEEN REPAIRED MORE THAN 3 TIMES CONTINUES TO BE ISSUE * ONGOING ACCELEROMETER MALFUNCTION * ALL OF SUDDEN RECEIVE ERROR MESSAGE STABILITY CONTROL DISABLED * --REGENERATIVE BRAKING DISABLED * --AUTOMATIC EMERGENCY BRAKING IS DISABLE * ONGOING PHONE KEY AND CONNECTION ISSUES, ANTENNA ISSUES, UNABLE TO CONNECT TO BLUETOOTH. REPEATED ISSUES HAVE NOT BEEN RESOLVED BY TESLA SERVICE DEPT * TOUCH SCREEN FAILURE (BLACK OUTS)AND CONSISTENT ISSUES WITH CONNECTIVITY WIFI. * MASS MALFUNCTION OF INTERNAL HARDWARE * VOICE CONTROL BARELY WORKS * SEATBELT SENSOR MALFUNCTION * ISSUE WITH BREAKING NOISE, SCREECHING * UNCONTROLLABLE ACCELERATION WHILE ONGOING CHRONIC UNINTENDED ACCELERATION PROBLEMS, SUCH A ACCELERATE OUT OF CONTROL, JERKING, BRAKING ALL OF SUDDEN WHILE DRIVING. SUDDENLY ACCELERATION * THESE ARE ONGOING ISSUES WITH OUR TESLA MODEL 3. SEVERAL OF THESE MALFUNCTIONS HAVE BEEN ADDRESSED WITH TESLA SERVICE DEPARTMENT MORE THAN 3 TO...
#11302243 | Crash
TL* THE CONTACT OWNS A 2018 TESLA MODEL 3. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 70 MPH WHILE IN THE AUTO PILOT MODE AND WITH THE VEHICLE MERGING ONTO A RAMP WHICH IS DESCENDING DOWNWARD WITH ON COMING VEHICLES STOPPED APPROXIMATELY 200 FEET AHEAD THE AUTO PILOT DID NOT DEACTIVATE AND SLOW THE VEHICLE CAUSING THE VEHICLE TO CRASH INTO THE REAR OF A SECOND VEHICLE. DURING THE CRASH NO INJURIES WERE REPORTED. A POLICE REPORT WAS TAKEN AT THE SCENE (9675202000182). THE VEHICLE WAS DESTROYED AND TOWED AWAY. THE MANUFACTURER AND LOCAL DEALER TESLA OF COSTA MESA (3140 PULLMAN RD. COSTA MESA CA) WERE NOTIFIED OF THE INCIDENT. THE FAILURE MILEAGE WAS 20,500.
#11301634 |
TL* THE CONTACT OWNS A 2018 TESLA MODEL S. WHILE DRIVING AT 5 MPH THE VEHICLE INDEPENDENTLY ACCELERATED, JERKED AND STALLED. THE SEAT BELT WARNING LIGHTS WERE ILLUMINATED. THE DRIVER AND PASSENGER SAFETY RESTRAINT FAULT MESSAGE WAS DISPLAYED. THE VEHICLE WAS TAKEN TO TESLA 6701 AMADOR PLAZA RD, DUBLIN, CA 94568, (925)361-1173 WHERE IT WAS DIAGNOSED THAT THE SAFETY SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER THE FAILURE RECURRED. THE MANUFACTURER WAS CONTACTED BUT NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 19,241.
#11299698 | Crash
MY TESLA WHEN ON AUTOPILOT ON A FREEWAY RUNNING LESS THAN 5 MPH DUE TO TRAFFIC WAS RIGHT BEHIND A BIG TRUCK AND THE CAR NEVER STOPPED AND BUMPED INTO THE TRUCK. AN ATTEMPT TO BRAKE MANUALLY WAS DONE BUT THE AUTOPILOT WOULDNT DEACTIVATE AND GIVE US BACK THE CONTROL TO STOP THE CAR. I HAVE A VIDEO FROM MY FRONT CAM WITH THE INCIDENT. I WAS LUCKY MY CAR WAS NOT DRIVING AT A HIGHER SPEED IF THE SAME INCDENT COULD HAPPEN AS LIKE MAY OTHERS WHO GOT KILLED.
#11289911 |
TL* THE CONTACT OWNS A 2018 TESLA MODEL 3. THE CONTACT STATED THAT THE VEHICLE WAS DESIGNED WITH ELECTRONIC DOORS THAT RELEASED THE LATCH WHEN THE DOOR HANDLE AND/OR A BUTTON LOCATED INSIDE THE VEHICLE'S DOOR WAS ACTIVATED. THE CONTACT STATED THAT THE PASSENGER SIDE DOORS FAILED TO RELEASE THE LATCH WHEN PROMPTED. TESLA (52 DERWOOD CIR, ROCKVILLE, MD 20850, (301) 738-6523) DIAGNOSED THAT THE REAR LATCHED NEEDED TO BE REPLACED. THE REAR PASSENGER DOOR WAS REPAIRED, BUT THE FRONT DOOR WAS NOT. THE MANUFACTURER STATED THAT THE VEHICLE WAS NOT COVERED UNDER WARRANTY. THE APPROXIMATE FAILURE MILEAGE WAS 98,825.
#11252602 |
ABOUT 6 WEEEKS AGO THE HORN ON MY TESLA MODEL 3 STOPPED WORKING. I HAVE HAD ONE VERY CLOSE CALL WHERE I ALMOST GOT IN A WRECK BECAUSE THE OTHER DRIVER WAS MAKING A U TURN IN FRONT OF ME WHO DID NOT SEE ME COMING. I COULD NOT GET THEIR ATTENTION BECAUSE MY HORN DID NOT WORK. I HAD TO GO INTO THE LANE OF ON COMING TRAFFIC TO AVOID A SERIOUS WRECK. I HAVE MADE MULTIPLE EFFORTS TO GET TESLA TO GET THIS REPAIRED. THEY HAVE FAILED EVERY SINGLE TIME TO TAKE CARE OF THIS OR EVEN SCHEDULE AN APPOINTMENT. COMMUNICATION HAS BEEN VERY LITTLE AND NOW THEY ARE NOT RESPONDING AT ALL. I HAVE EMAILED THEM AND TEXTED THEM. EVEN TRIED TO GET THEM TO HELP THRU THEIR TWITTER ACCOUNT. PLEASE HELP !!
#11245053 | Crash
TL* THE CONTACT OWNS A 2019 TESLA MODEL 3. THE CONTACT STATED THAT THE TOUCH SCREEN FAILED TO ACTIVATE AND WENT BLANK. THE CONTACT THEN ATTEMPTED TO CHARGE THE VEHICLE BUT WAS UNABLE TO DO SO DUE TO THE TOUCH SCREEN FAILING. THE MANUFACTURER TECH SUPPORT WAS CALLED AND ASSISTED HIM IN RESTORING THE TOUCH SCREEN HOWEVER; THE CONTACT EXPERIENCED A DELAY IN RESPONSE. ON ANOTHER OCCASION, WHILE ENTERING THE VEHICLE AND REVERSING FROM A PARKING SPACE; THE REAR BACK UP SENSOR HAD A DELAY AND DID NOT WARN THE DRIVER THAT HE WAS GETTING NEAR ANOTHER PARKED VEHICLE. AS A RESULT, THE CONTACT CRASHED INTO THE PARKED VEHICLE CAUSING SCRATCHES TO THE BUMPER. THE ALERT FOR THE BACK UP CAMERA WAS DELAYED DURING THE INCIDENT. A POLICER REPORT WAS NOT FILED. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR A DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED FOR...
#11244828 |
MY 2019 TESLA MODEL 3 PURCHASED 5 MONTHS AGO, SUDDENLY GAVE A WARNING ON THE HIGHWAY THAT THE '12V POWER IS VERY LOW AND VEHICLE MAY SHUT DOWN UNEXPECTEDLY' THE CAR HAD BEEN CHARGED WITH 250+ MILES OF RANGE. ONCE STOPPED THE CAR WOULDN'T RESPOND AND EVEN FLASHERS WOULDN'T WORK. THEIR SUPPORT STAFF DID NOT KNOW HOW TO FIX THIS OR EVEN HOW TO KEEP FLASHERS ON. LUCKILY I HAD EXITED THE HIGHWAY INTO A RESIDENTIAL AREA WHERE FLASHERS WEREN'T NECESSARY. THIS IS SUDDEN AND DANGEROUS. A BATTERY CAN BE MONITORED AND FAILURE CAN BE DETECTED SEVERAL CHARGE CYCLES (DAYS) IN ADVANCE. TESLA NEEDS TO DO A RECALL TO FIX THE CHARGING SYSTEM AND INSTALL A PROPER MONITORING SYSTEM.
#11207877 | Crash
MY WIFE ( DRIVER FOR OVER 40 YEARS, NO ACCIDENTS, NO TICKETS) WAS STOPPED AT A TRAFFIC LIGHT ON A DOWNGRADE, FOOT ON THE BRAKE, IN OUR BRAND NEW TESLA MODEL 3 WHEN IT SUDDENLY BEGAN TO MOVE FORWARD AND CRASHED INTO CARS STOPPED AT THE LIGHT IN FRONT OF HER. MY WIFE TRIED DESPERATELY TO STOP THE TESLA WITH THE BRAKES AND EMERGENCY BRAKE. OU CAR WAS STOPPED BY THE CAR IN FRONT. I HATE TO THINK OF WHAT COULD HAVE HAPPENED HAD THERE NOT BEEN CAR IN FRONT. WE PURCHASED THE TESLA IN DECEMBER OF 2018 AND THE CRASH OCCURRED IN FEBRUARY OF 2019. AFTER THE CRASH I CALLED TESLA, THEN I WENT TO THEIR SHOWROOM IN SAN DIEGO, THEY REFERRED ME TO TESLALEGAL.COM. SO I ASKED MY ATTORNEY TO HELP. IN THE MEANTIME, AFTER THE TESLA WAS RELEASED FROM THE BODY SHOP IT WAS SENT TO THE...
#11204310 |
THE SCREEN FREEZES AND REBOOTS WHILE DRIVING.I HAVE NO IDEA HOW FAST I'M GOING THE ENTIRE CARE GOES DARK. THIS HAS BEEN GOING ON FOR 2 MONTHS.I HAVE TAKEN IT IN. BUT THEY TELL ME THERE IS NO FIX. CAR IS NOT SAFE TO DRIVE WHEN YOU HAVE NO IDEA HOW FAST YOUR GOING.
#11192251 |
VEHICLE PRIMARY DRIVE MOTOR FAILED SUDDENLY WITH ON SCREEN MESSAGES LIKE: "UNABLE TO DRIVE - PULL OVER SAFELY", "CAR SHUTTING DOWN - PULL OVER SAFELY". THE VEHICLE BECOMES TOTALLY IMMOBILE WHEN THIS HAPPENS, IN MY CASE ON A BUSY ROAD AT AN INTERSECTION AFTER EXITING A HIGHWAY AND MERGING INTO TRAFFIC.
#11180376 |
THE VEHICLE WAS PARKED. BUT WOULDN'T MOVE TO GEAR (DRIVE OR REVERSE). IT WAS GIVING THE MESSAGE "CANNOT MAINTAIN VEHICLE POWER". HAD I LOST THE POWER WHILE DRIVING, IT WOULD HAVE BEEN A CLEAR SAFETY ISSUE.

Other 2018 TESLA MODEL 3 Problem Areas

Unknown Or Other 166 complaints Suspension 159 complaints Air Bags 124 complaints Forward Collision Avoidance Adaptive Cruise Control 124 complaints Forward Collision Avoidance Automatic Emergency Braking 111 complaints Seat Belts 97 complaints Vehicle Speed Control 89 complaints Service Brakes 85 complaints Steering 71 complaints Seats 67 complaints Structurebody 47 complaints Visibilitywiper 46 complaints Forward Collision Avoidance Warnings 37 complaints Power Train 26 complaints Wheels 25 complaints Fuelpropulsion System 23 complaints Lane Departure Assist 23 complaints Lane Departure Blind Spot Detection 22 complaints Exterior Lighting 15 complaints Lane Departure Warning 14 complaints Visibility 13 complaints Back Over Prevention 11 complaints Engine 9 complaints Back Over Prevention Warnings 5 complaints Back Over Prevention Rearview System Braking 4 complaints Electrical Systemadasautonomousself Driving 4 complaints Electronic Stability Control Esc 4 complaints Air Bagssensoroccupant Classification 3 complaints Back Over Prevention Sensing System Camera 3 complaints Latcheslockslinkagesdoorslatch 3 complaints Air Bags Air Bagrestraint Control Modulesoftware 2 complaints Electrical Systemadasautonomousself Drivingsoftware 2 complaints Tires 2 complaints Air Bagssensoroccupant Classificationfront Passenger 1 complaint Air Bagssrs Malfunction Warning Lamplight 1 complaint Electrical System12v24v48v Battery 1 complaint Electrical Systemadas 1 complaint Electrical Systemadashudcamerasensor 1 complaint Equipment 1 complaint Equipmentelectricalinfotainment 1 complaint Forward Collision Avoidance 1 complaint Lane Departure Lane Keep Automatic Steering 1 complaint Latcheslockslinkagesdoorslatch Plate 1 complaint Latcheslockslinkagesdoorslatchemergency Mechanical Release 1 complaint Seat Beltsfront 1 complaint Service Brakes Hydraulic 1 complaint Structure 1 complaint Structurebodybumpers 1 complaint Structurebodydoorhandleexterior 1 complaint Structurebodyroof And Pillars 1 complaint Structureframe And Members 1 complaint Structureframe And Membersunderbody Shields 1 complaint Visibilitydefrosterdefoggerhvac System 1 complaint
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