NHTSA Complaint #11252602 — 2018 TESLA MODEL 3

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11252602
Vehicle	2018 TESLA MODEL 3
Component	ELECTRICAL SYSTEM
Date of Incident	July 25, 2019
Date Filed	August 31, 2019
Mileage	20,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

ABOUT 6 WEEEKS AGO THE HORN ON MY TESLA MODEL 3 STOPPED WORKING. I HAVE HAD ONE VERY CLOSE CALL WHERE I ALMOST GOT IN A WRECK BECAUSE THE OTHER DRIVER WAS MAKING A U TURN IN FRONT OF ME WHO DID NOT SEE ME COMING. I COULD NOT GET THEIR ATTENTION BECAUSE MY HORN DID NOT WORK. I HAD TO GO INTO THE LANE OF ON COMING TRAFFIC TO AVOID A SERIOUS WRECK. I HAVE MADE MULTIPLE EFFORTS TO GET TESLA TO GET THIS REPAIRED. THEY HAVE FAILED EVERY SINGLE TIME TO TAKE CARE OF THIS OR EVEN SCHEDULE AN APPOINTMENT. COMMUNICATION HAS BEEN VERY LITTLE AND NOW THEY ARE NOT RESPONDING AT ALL. I HAVE EMAILED THEM AND TEXTED THEM. EVEN TRIED TO GET THEM TO HELP THRU THEIR TWITTER ACCOUNT. PLEASE HELP !!

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