NHTSA Complaint #11394496 — 2018 TESLA MODEL 3
ELECTRICAL SYSTEM issue reported to NHTSA
Complaint Details
| ODI Number | 11394496 |
| Vehicle | 2018 TESLA MODEL 3 |
| Component | ELECTRICAL SYSTEM |
| Date of Incident | |
| Date Filed | |
| Mileage | 40,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | CA |
Consumer Description
BECAUSE I HIT A SMALL PUDDLE OF WATER ON THE ROAD, MY VC RIGHT GOT WATER INSIDE AND THE PASSENGER SEAT STARTED TILTING FORWARD, THEN MOVE FORWARD THEN TILT BACK. ALL MOVES TO THE MAXIMUM RANGE. IF SOMEONE WOULD'VE BEEN SITTING ON IT, THE BEST CASE WOULD'VE BEEN SOME BROKEN LEGS, WORST CASE DEATH. I WAS UNABLE TO OPERATE THE PASSENGER SEAT WITH THE CONTROLS. HAD TO GO TO SERVICE FOR EMERGENCY, AND THEY SAID THAT 2018 MODELS HAVE A PROBLEM THAT LETS OUTSIDE WATER INSIDE AND SHORTCUTS VC RIGHT. THEY REPLACED THAT VC RIGHT COMPUTER AND SAID THEY RETROFITTED IT AND HOPE IT DOES HAPPEN AGAIN. NOW I HAVE 2 MODEL 3'S AND WHEN I ASKED SERVICE TO RETROFIT THE OTHER ONE TOO, THE ASNWER WAS WELL IF IT DIDN'T HAPPEN IT'S OKAY NO NEED. I'M NOT FEELING SAFE TO PUT MY LOVED ONES ON PASSENGER SEAT IF IT'S RAINING, CAR WASH, OR ANYTHING THAT INVOLVES WATER.
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