NHTSA Complaint #11447637 — 2018 TESLA MODEL 3

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11447637
Vehicle	2018 TESLA MODEL 3
Component	ELECTRICAL SYSTEM
Date of Incident	January 15, 2022
Date Filed	January 15, 2022
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

Recent Tesla software versions have hidden vital safety controls (front and rear window defrost) in sub-menus on screen where previously they were always present on the screen bottom row. Furthermore, frequently used controls (seat heaters) have been moved to sub-menus while they were previously on the main screen. Both of these above changes pose a distracted driving hazard. I have not personally installed these updates, but according to Tesla documentation this means I am no longer covered by vehicle warranty. This presents an unfair choice to owners: maintain vehicle warranty or allow Tesla to modify the vehicle in undesirable and fundamentally unsafe ways.

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