NHTSA Complaint #11244828 — 2018 TESLA MODEL 3

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11244828
Vehicle 2018 TESLA MODEL 3
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage 6,100 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State OR

Consumer Description

MY 2019 TESLA MODEL 3 PURCHASED 5 MONTHS AGO, SUDDENLY GAVE A WARNING ON THE HIGHWAY THAT THE '12V POWER IS VERY LOW AND VEHICLE MAY SHUT DOWN UNEXPECTEDLY' THE CAR HAD BEEN CHARGED WITH 250+ MILES OF RANGE. ONCE STOPPED THE CAR WOULDN'T RESPOND AND EVEN FLASHERS WOULDN'T WORK. THEIR SUPPORT STAFF DID NOT KNOW HOW TO FIX THIS OR EVEN HOW TO KEEP FLASHERS ON. LUCKILY I HAD EXITED THE HIGHWAY INTO A RESIDENTIAL AREA WHERE FLASHERS WEREN'T NECESSARY. THIS IS SUDDEN AND DANGEROUS. A BATTERY CAN BE MONITORED AND FAILURE CAN BE DETECTED SEVERAL CHARGE CYCLES (DAYS) IN ADVANCE. TESLA NEEDS TO DO A RECALL TO FIX THE CHARGING SYSTEM AND INSTALL A PROPER MONITORING SYSTEM.

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