2019 SUBARU ASCENT Electrical System Problems

WE BOUGHT A USED 2019 SUBARU ASCENT TOURING (CA. 18,000 MILES) IN JULY OF THIS YEAR. THE DEALERSHIP REPLACED THE BATTERY WHEN WE BOUGHT IT. SINCE THEN, THIS NEW BATTERY HAS DIED FIVE TIMES ON US, THE FIRST TIME ON SEPTEMBER 4 2020 AND MOST RECENTLY ON NOVEMBER 28. IT HAS ALWAYS DIED WHILE THE VEHICLE WAS STATIONARY. AFTER IT DIED THE THIRD TIME ON NOVEMBER 22, WE BROUGHT IT INTO THE LOCAL SUBARU DEALERSHIP. THEY HELD THE CAR FOR TWO NIGHTS AND WERE UNABLE FIND ANYTHING WRONG WITH IT. IT IS CURRENTLY AT THE DEALERSHIP AGAIN.

BATTERY DRAINS AND UNEXPECTEDLY. HAPPENED TWICE WHILE LIFTGATE WAS UP; HAPPED 3X FOR NO OBVIOUS REASON.

AFTER HAVING MY VEHICLE FOR LESS THAN TWO MONTHS AND UNDER 680 MILES I HAD TO CONTINUALLY JUMP START THE BATTERY IN ORDER TO START THE VEHICLE. I CALLED MY LOCAL DEALERSHIP AND WAS INFORMED THERE WAS AN ELECTRICAL SYNC ISSUE WITH THE BATTERIES IN THE NEW ASCENT. THEY REPLACED THE BATTERY AND TOLD ME THEY FIXED THE SYNC ISSUE.

AT 9119 MILES ON MY VEHICLE I HAD TO CONTINUALLY JUMP START THE VEHICLE IN ORDER TO START THE ENGINE. THE DEALERSHIP REPLACED THE BATTERY ONCE FOR THIS SAME ISSUE AT 680 MILES.

BATTERY DIES REGULARLY - DEALER HAS REPLACED THE BATTERY THREE TIMES ALREADY. NO LIGHTS ARE ON, NO CLEAR REASON WHY THE BATTERY SLOWLY AND CONSISTENTLY DRAINS OVER TIME. THE VEHICLE WAS STATIONARY, BUT CHILD AND PET HAVE BEEN LOCKED INSIDE, AND IT HAS HAPPENED IN REMOTE LOCATIONS. ALSO, WITH ELECTRICAL PARKING BRAKE, IT CAN'T BE RELEASED FOR TOWING WHEN THE BATTERY DIES. STRANDED IN THE WOODS WITH A KID TRAPPED IN THE CAR AND NO MEANS OF JUMPING IT IS VERY DANGEROUS.

I HAVE ABOUT 7000 MILES AND MY BATTERY HAS BEEN DIEING AND NEEDING A JUMP START. I TOOK IT TO THE DEALER IN APRIL AND NO ISSUES WERE REPORTED BY THE DEALERSHIP. THE PROBLEM HAPPENED 2 DAYS BACK AND AGAIN I HAD TO JUMPSTART AND DROVE THE VEHICLE FOR 5 MINUTES. BUT THE CAR WOULD AGAIN NOT START 30 MINUTES LATER AND NEEDED YET ANOTHER JUMP START. I HAVE A FOLLOW UP APPOINTMENT WITH THE DEALER AND THE BATTERY PROBLEM SEEMS TO BE COMMON IN MANY SUBARUS AS ASSESSED BY ONLINE FORUMS.

BATTERY FREQUENTLY DIES OVERNIGHT. I'LL GET IN THE CAR THE NEXT MORNING TO TAKE MY KIDS TO SCHOOL AND GO TO WORK AND BATTERY IS DEAD FOR NO REASON. NO LIGHTS LEFT ON OR DOORS OPEN. VEHICLE IS STATIONARY. THIS HAS HAPPENED AT LEAST 6 TIMES OVER 2 YEARS.

I BOUGHT THE CAR IN OCT 2018. FROM THAT TIME UNTIL TO END OF 2019 I HAD A COUPLE OF CASES OF BATTERY DISCHARGE THAT I DID NOT TAKE SERIOUSLY THINKING THAT IT WAS ME LEFT LIGHTS ON OVERNIGHT OR KIND OF. 12/29/2019 THE CAR DID NOT START AT A GROCERY SHOP. I HAD TO CALL UBER FOR MY FAMILY AND SPEND 3 HOURS IN THE COLD CAR IN FREEZING TEMPERATURE WAITING FOR THE ROADSIDE ASSIST SERVICE. EVENTUALLY THE CAR WAS TOWED TO THE DEALERSHIP. THEY DID NOT FIND ANYTHING WRONG WITH THE ELECTRICAL SYSTEM BUT CHANGED THE BATTERY. AFTER THAT I BOUGHT A JUMP STARTER THAT I HAD TO USE IT MANY TIMES DURING 2020. IN OCT 2020 WHEN I FOUND OUT THAT THE BATTERY WAS DEAD IN THE MORNING JUST ANOTHER TIME I GOT THE CAR TO THE DEALERSHIP AGAIN. THAY TESTED EVERYTHING AND SAID THAT THE CAR...

HATCH LEFT OPEN OVER NIGHT, PARKED IN GARAGE. NEXT MORNING FOUND BATTERY WAS DRAINED AND UNABLE TO START ENGINE.

THE BATTERY HAS REPEATEDLY BEEN DRAINED TO THE POINT WHERE THE CAR WILL NOT START. THE CAUSE APPEARS TO BE LEAVING THE TAILGATE OPEN WITH THE ENGINE OFF FOR AN EXTENDED PERIOD OF TIME, EVEN IF I TURN OFF THE SMALL CARGO LIGHT AND SOME LIGHT TI AVOID BATTERY DRAIN WHILE THE TAILGATE IS OPEN. THIS HAS HAPPENED AT LEAST 4 TIMES AND REQUIRED ME TO JUMP START THE CAR. THE DEALERSHIP REPLACED THE BATTERY AFTER ONE OF THESE INCIDENTS AND TOLD ME THE BATTERY HAD BEEN SEVERELY DEPLETED, NECESSITATING REPLACEMENT. THE MOST RECENT TIME THIS HAPPENED, AFTER I JUMP STARTED THE CAR THE CHECK ENGINE LIGHT STAYED ON AS DID ALL WARNING LIGHTS FOR THE EYESIGHT SAFETY SYSTEMS THE X MODE TRACTION CONTROL SYSTEM, AND THE EYESIGHT SYSTEM DID NOT FUNCTION. IT HAS BEEN FORTUNATE THAT EVERY TIME THIS HAS HAPPENED I'VE BEEN AT HOME WHERE I COULD JUMP...

OUR CAR IS ABOUT A YEAR OLD AND THE CAR BATTERY HAS NOW DIED 3 TIMES. IT STARTED WHEN CAMPING WHEN OPENING AND SHUTTING THE LIFT GATE FOR UNLOADING. WE DON'T KEEP THE BACK END OPEN TO PREVENT CHIPMUNKS GETTING INTO THE CAR FOR FOOD, SO IT WAS NOT LEFT OPEN AND THE LIGHTS DRAINED IT. WE HAVE HAD TO PURCHASE JUMPER CABLES AND A BATTERY CHARGER SO WE DON'T GET STRANDED AGAIN IN THE MOUNTAINS OR OUR DRIVEWAY. WE TOOK IT TO THE DEALERSHIP AND THEY SAID NOTHING WAS WRONG WITH THE BATTERY AND THEY SAW NO DRAIN ON IT. MAYBE THEY WILL COME JUMP OUR CAR WHEN WE NEED IT NEXT.

BATTERY KEEPS GOING DEAD. HAPPENS WHILE STATIONARY. HAS HAPPENED 3 TIMES FOR UNKNPWN REASON. I CHECKS FINE.

PARKED THE CAR. THE REAR LIFTGATE WOULD NOT OPEN WITH FOB OR FROM DASHBOARD. TWO QUICK BEEPS BUT NO MOVEMENT. WE DECIDED TO JUST GRAB OUR ITEMS FROM THE INSIDE AND LEFT. WHEN WE RETURNED TO THE CAR ABOUT AN HOUR LATER, THE CAR WOULD UNLOCK BUT THE REAR LIFTGATE STILL DIDN'T WORK. WE LOADED UP THE CAR AND STARTED THE CAR BUT BATTERY WAS DEAD. AFTER CHARGING UP THE BATTERY, ALL THE MAJOR SAFETY CAR FEATURES HAVE BEEN DISABLED AND THE ENGINE LIGHT IS ON WITH MANY OTHER LIGHTS SHOWING UP. THE CAR IS DRIVABLE BUT OBVIOUSLY DOESN'T FEEL RIGHT OR SAFE. I JUST CALLED SUBARU TO MAKE AN APPOINTMENT. I EXPLAINED THE PROBLEM. THEY ORIGINALLY SCHEDULED AN APPOINTMENT FOR 2 WEEKS LATER BUT I MANAGED TO GET AN APPOINTMENT FOR NEXT DAY. I'M CONCERNED ABOUT THE SAFETY OF THE CAR ESPECIALLY WITH THE NUMBER OF OTHER OWNERS WITH...

MY ASCENT HAS A LITTLE OVER 16,000 MILES ON IT AND WAS PURCHASED FEB. 2019. THE BATTERY DIED JUST SITTING IN MY DRIVEWAY AFTER NOT BEING DRIVEN FOR 4 DAYS. NO LIGHTS WERE LEFT ON AND TAIL GATE WAS NOT OPEN. HAD TO JUMP START IT AND TAKE IT TO SUBARU. BATTERY WAS DEFECTIVE. LUCKILY THIS HAPPENED AT HOME AND NOT 2 DAYS LATER WHEN I WAS SUPPOSED TO BE DRIVING TO THE AIRPORT FOR A FLIGHT.

AIR CONDITIONER BROKE. ONE DAY IT WORKED, THE NEXT DAY IT DIDN'T. HAD TO TAKE IT TO SUBARU AND THEY SAID SOME TYPE OF TUBING SLIPPED OR BROKE. THEY FIXED IT AND SAID IT WAS A COMMON OCCURRENCE THERE.

THE VEHICLE ONLY HAD 6,228 MILES ON THE ODOMETER AND THE BATTERY DIED. IT WAS PURCHASED IN APRIL 2019 AND BATTERY DIED IN JULY 2020.

AS MY VEHICLE WAS PARKED ON MY DRIVEWAYS AFTER MAYBE A DAY OR TWO WITHOUT DRIVING IT, MY BATTERY WAS DEAD. I JUMPED STARTED IT AND IT WORKED, BUT AS THEY WENT BY THE BATTERY KEPT DYING. I DECIDED TO TAKE IT TO THE DEALER. THEY SAID MY BATTERY TESTED BAD AND BECAUSE THE CAR ONLY HAS 18K MILES, IT WAS STILL UNDER WARRANTY. OK, SO I WENT ON WITH MY DAY. A COUPLE OF WEEKS WENT BY AND THE BATTERY DIED AGAIN. BRAND NEW BATTERY. I TOOK IT BACK TO THE DEALER AND THEY TELL ME THEY COULDNT DO ANYTHING ABOUT IT. TO LET IT DIE AGAIN AND TOW IT BACK TO THE DEALER. SO I DID! A WEEK AFTER MY BRAND NEW BATTERY HAD TESTED 'GOOD', IT HAD TO BE TOWED BACK TO THE DEALERSHIP. TODAY THEY CALLED ME STATING A CELL IN THE BATTERY TESTED BAD SO...

I HAVE A 2019 SUBARU ASCENT. ON JULY 2, MY HUSBAND WAS DRIVING ON A RURAL ROAD WHEN OUT OF NOWHERE THE CAR STARTED VIBRATING AND RATTLING AND HIS SPEED WENT FROM 60 MPH DOWN TO 30 MPH IN A MATTER OF SECONDS AND THE CAR STARTED FLASHING INFORMATION ON THE DASH. AND THE CAR SHUT OFF. HE GOT OFF THE ROAD AND CALLED AAA. IT WAS AN HOUR AND A HALF BEFORE THEY GOT THERE. NOTHING AND NOBODY WAS AROUND AND HE HAD TO BEG THE TOW TRUCK DRIVER TO LET HIM AND OUR ELDERLY DOG RIDE TO THE NEAREST SUBARU DEALERSHIP WHICH WAS ABOUT 50 MILES AWAY. I WAS ALREADY AT THE BEACH AT EMERALD ISLE NC AND HAD TO GO PICK HIM UP AT PARKWAY SUBARU IN JACKSONVILLE NC. THIS WAS ON JULY 2,2020. TODAY, JULY 11, WE STILL DON'T HAVE MY CAR BACK. I AM THANKFUL...

FOUND MY BATTERY DEAD AND MY REAR TRUNK DOOR OPEN. I HAD CLOSED IT AND PARKED MY CAR IN MY GARAGE THE EVENING OF THE 4TH. I WENT TO MY GARAGE TODAY AND DISCOVERED THIS. THIS IS THE SECOND TIME THIS HAS OCCURRED. AFTER SEARCHING THE WEB, I KNOW THAT THERE IS A PROBLEM WITH THE ELECTRICAL SYSTEM THAT WILL CAUSE THE BATTERY TO GO DEAD IF THE REAR LATCH DOESN'T PROPERLY LATCH OR THE DOOR IS LEFT OPEN FOR A SPECIFIED AMOUNT OF TIME. THIS IS VERY FRUSTRATING. LAST TIME, I HAD TO CANCEL A DR'S APPOINTMENT WHEN I DISCOVERED IT. TODAY, I WAS JUST GOING TO MY GARAGE FOR ANOTHER PURPOSE SO DIDN'T NEED TO DRIVE ANYWHERE.

GOT INTO THE CAR AT HOME IN THE GARAGE AND THE CAR WOULD NOT START DUE TO A DEAD BATTERY. IT WAS FORTUNATE THAT THE BATTERY DIED AT HOME. THIS COULD HAVE BEEN EXTREMELY STRESSFUL IF THIS HAD OCCURRED WHILE WE WERE OUT OF TOWN AND NOT CLOSE TO A SUBARU DEALER. AFTER SUBARU REPLACED THE BATTERY, IT DIED AGAIN ON APRIL 4, 2020, ALSO AT HOME WHILE THE CAR WAS IN THE GARAGE. AT THAT TIME, THE DEALER SIMPLY RECHARGED THE BATTERY AND PERFORMED DEEP DIAGNOSTICS WHICH DID NOT INDICATE ANY SYSTEMIC ELECTRICAL ISSUE. I HAVE ATTACHED A LOG OF ISSUES WHICH POINT TO OTHER ELECTRICAL SYSTEM ISSUES THAT SUBARU HAS ACKNOWLEDGED ARE KNOWN ISSUES BUT SUBARU HAS NOT OR WILL NOT FIX THE ROOT ELECTRICAL CAUSES OF THESE ISSUES VIA A RECALL. THIS BATTERY ISSUE HAS BEEN DOCUMENTED ON OTHER SUBARU MODELS IN PRIOR YEARS. PLEASE BE AWARE...

IF NOT STARTED FOR SEVERAL DAYS IT SEEMS SLUGGISH TO START. A 10 DAY PERIOD THIS MONTH OF NOT STARTING RESULTED IN INABILITY TO START. I CALLED SUBARU STARLINK AND WAS SENT A TOW TRUCK DRIVER TO GIVE ME A "JUMP"., WHICH WORKED. I WAS TOLD BY TOW TRUCK DRIVER THAT THE ALTERNATOR SEEMED TO BE FUNCTION---BY THE DIAGNOSTICS ON HIS BATTERY JUMP STARTER. THEN HE REPORTED HE HAS HAD TO JUMP NUMEROUS NEWER SUBARU VEHICLES. LATER THAT DAY, WITH THE VEHICLE PARKED IN MY GARAGE, I BRIEFLY-- SEVERAL MINUTES, A HIGH PITCHED WHINE/ELECTRIC LIKE, COMING FROM THE PASSENGER REAR CORNER NEAR WHEEL WHEEL WHER THE FUEL INTAKE IS LOCATED. THAT SOUND STOPPED SHORTLY LATER. I HAVE STARTED MY SUBARU DAILY OR EVERY DAY TO ENSURE IT WILL START. I SUSPECT SOME ELECTRICAL ITEM MAY BE DRAINING THE BATTERY--- WHICH ALREADY SEEMS UNDERSIZED FOR ALL THE NEWER ELECTRICAL ITEMS IN...

KEEPING THE REAR GATE OPEN, OR EVEN JUST OPENING AND CLOSING THE REAR GATE WHILE THE CAR IS PARKED, DRAINS THE BATTERY RAPIDLY. THIS CAN LEAVE DRIVERS STRANDED IN UNSAFE LOCATIONS. BASED ON DISCUSSIONS WITH OTHER ASCENT OWNERS, THIS PROBLEM IS WIDESPREAD. THIS BEGAN HAPPENING ALMOST IMMEDIATELY AFTER WE BOUGHT THE ASCENT AND HAPPENS REGULARLY AND FREQUENTLY. SUBARU OF AMERICA APPEARS TO BE IN DENIAL THAT THIS IS A PROBLEM AND THERE ARE LAWYERS GATHERING INFORMATION ON A CLASS ACTION LAWSUIT.. *TR

LIFT GATE NOT WORKING. GETTING STUCK CLOSE AND DRAINING THE BATTERY. AT ONLY 17000 MILES WE HAVE HAD TO REPLACE THE BATTERY TWICE. WHEN TRYING TO START THE CAR WILL MAKE A VIBRATION SOUND AND ALL LIGHTS WILL COME ON BUT THE LIFT GATE IS SUSPENDED CLOSE AND THE VEHICLE WON'T START. THIS HAS HAPPENED OVERNIGHT. AND WHEN THE BATTERY IS JUMPED AND THE VEHICLE WILL START, THE LIFT GATE WILL STILL NOT OPEN. *TR

AFTER 4 MONTHS OF OWNERSHIP, IN APRIL 19 THE BATTERY DIED WHILE AT A CAMPING TRIP. FELLOW CAMPERS TRIED TO BOOST THE BATTERY TO NO AVAIL. I HAD LIMITED CELL SUPPORT. ROAD SIDE ASSISTANCE CAME AND TOWED THE ASCENT TO THE DEALERSHIP. THEY FOUND HIGH CURRENT DRAWN FROM THE AWD SYSTEM BUT SAID THAT BESIDE A COMPLETELY DEAD BATTERY EVERYTHING WAS NORMAL. THEY PROVIDE THE SAME BATTERY TYPE. IN MARCH 2020 THE CAR WOULDN'T START. CONTACTED SUBARU ROADSIDE ASSISTANCE, JUMPED THE CAR. IN JUNE 2020 WHITE GETTING READY FOR A CAMPING TRIP, AFTER PACKING THE CAR, WHICH INVOLVE LEAVING THE REAR HATCH OPEN AND DOOR CONSTANTLY OPENS AND CLOSED THE CAR WOULDN'T START. USING A PORTABLE BACKUP BATTERY I WAS ABLE TO JUMP THE CAR AND GO ON MY TRIP. WHILE CAMPING I KEPT THE ENGINE RUNNING WHILE I WAS UNLOADING THE CAR. DID HE SAME WHEN I LOADED THE...

PREMATURE BATTERY FAILURE. TWICE SINCE PURCHASE, THE BATTERY HAS FAILED TO START THE CAR AND HAD TO BE JUMP STARTED. BOTH TIMES THE TEMPERATURES WERE MODERATE AND THE CAR HAD BEEN DRIVEN AT LEAST 20 MILES BEFORE BEING PARKED. *TR

MY BATTERY HAS DIED ON MULTIPLE OCCASIONS DUE TO A LARGE CONTINUOUS INDEFINITE POWER DRAW WHEN THE REAR LIFT GATE IS OPEN. THE BATTERY WILL DIE WITH JUST AN HOUR OR TWO OF THE LIFTGATE BEING OPEN. THIS HAS HAPPENED WHILE PACKING THE CAR AND WHILE CAMPING. I BOUGHT THIS CAR BECAUSE IT, AND SUBARU IN GENERAL, ARE ADVERTISED AS GOOD FOR OUTDOOR ACTIVITY. COULDN'T HAVE BEEN MORE WRONG. IT'S A SERIOUS SAFETY CONCERN. THIS COULD LEAVE A FAMILY STRANDED IN THE WILDERNESS. I'VE BEEN LUCKY TO BE WITH PEOPLE THAT HAD MORE RELIABLE OUTDOOR VEHICLES TO PROVIDE A JUMP. AND NOW I KNOW I CAN'T TRUST MY CAR TO START SO I WON'T BE USING IT FOR EXTENDED OUTDOOR TRIPS. *TR

THE BATTERY DRAINS REPEATEDLY IF YOU DO NOT DRIVE THE CAR EVERY DAY. SUBARU CLAIMS THERE IS NO PROBLEM AND JUST REPLACES THAT BATTERY. *TR

BATTERY KEEPS GOING DEAD. I HAVE HAD TO JUMP THIS 10-MONTH OLD CAR 4 TIMES IN THE PAST MONTH. I DO NOT WANT TO DRIVE IT AS I MAY GET STUCK SOMEWHERE. THE BATTERY GOES FLAT DEAD WITH NO ABILITY TO REMOTELY UNLOCK THE CAR, AND NO WAY TO OPEN THE TAILGATE. *TR

ON OT ABOUT OCTOBER 6TH OF 2019, VEHICLE(WHITE 2019 SUBARU ASCENT TOURING) WAS PARKED IN THE GARAGE AND HAD BEEN DRIVEN THE DAY PRIOR. IT FAILED TO START PRIOR TO A CRITICAL PEDIATRIC SPECIALTY APPOINTMENT. SUBARU SENT A MECHANIC TO JUMPSTART THE CAR AND THE ENGINE TURNED OVER. THE APT WAS MISSED DUE TO THE DELAY. ON OR ABOUT MID-MAY OF 2020 THE VEHICLE FAILED TO START AFTER BEING PARKED IN THE GARAGE. ATTEMPTS TO CHARGE THE BATTERY DID NOT WORK. SUBARU ROADSIDE ASSISTANCE RETURNED AGAIN AND JUMP STARTED THE CAR. IT WAS LEFT TO RUN FOR OVER AN HOUR. THE FOLLOWING DAY IT WOULD NOT START AGAIN. *TR

DEAD BATTERY FOR NO REASON. UNABLE TO JUMP START. *TR

THE FIRST EXPERIENCED THE ISSUE WHEN THE LIFT GATE WAS LEFT OPEN FOR A WHILE THE BATTERY DIED BEFORE THE BATTERY DIED ON THE LIFT GATE WAS LEFT OPEN AND WE COULDN'T OPEN THE LIFTGATE AND THE ONLY WAY TO GET THE LIFT GATE TO OPEN WAS THE UNHOOK THE BATTERY THEN AFTER THE LIFT GATE WAS LEFT OVER WITH WHILE THE BATTERY COMPLETELY DIED THEN FROM THEN ON THE BATTERY CONTINUED TO NOT BE FULLY CHARGED WHEN TO SUBARU THEY COULDN'T FIGURE OUT THE ISSUE REP. *TR

AT FREEWAY SPEED, THE BRAKE MAKES NOISE AND VIBRATE WHEN YOU PRESS THE PEDAL LIGHTLY TO REDUCE SPEED, THIS HAPPENS MOSTLY WHEN YOU GO DOWNHILL. BATTERY DRAINS WHEN PARKED INSIDE THE GARAGE OVERNIGHT, REAR GATE DOES NOT LOCK WHEN CLOSED.

OUR WINDSHIELD CRACKED AND WE HAD TO REPLACE IT NOT TOO LONG AFTER PURCHASING. WE HAVE HAD PROBLEMS WITH OUR HEATER LOCKING AND NOT BEING ABLE TO TURN IT OFF OR OUR DRUNK LOCKING AND WE CANT OPEN IT WE ARE UNABLE TO UNLOCK IT.... WE PUT IN SEVERAL COMPLAINTS ABOUT A GRINDING NOISE WHEN WE BREAK SINCE WE BOUGHT THE CAR. I NOTICED IT WHEN I FIRST DROVE IT AND THEY TOLD ME IT WAS NORMAL. WHEN THE CAR TAKES OFF THERE IS A SHAKE AND STALL BEFORE IT MOVES. ALSO WHEN DRIVING IT FEELS LIKE IT JOLTS AND THEN GOES AGAIN ALSO A COMPLAINT....

AFTER LEAVING THE REAR HATCH OPEN FOR AN EXTENDED TIME WHILE LOADING THE CAR FOR A TRIP TO FLORIDA, IT FAILED TO START. IT ALSO WAS NOT ABLE TO BE JUMP START IT WITH ANOTHER CAR BATTERY. IT WAS FINALLY TOWED TO THE DEALER ON 12/31/19 & THEY CHARGED THE BATTERY & TESTED & REPROGRAMMED IT.SINCE I WAS GOING AWAY FROM HOME FOR AN EXTENDED PERIOD, I DIDN'T WANT TO TAKE A CHANCE THAT THE DISCHARGED BATTERY WOULD CAUSE FURTHER PROBLEMS, SO I PURCHASED A NEW BATTERY & HAD IT INSTALLED. AS I UNDERSTAND FROM THE SERVICE TECHNICIAN, A SENSOR ON THE TAILGATE DID NOT SHUT OFF THE CARGO LIGHT WHEN IT WAS LEFT OPEN FOR THE EXTENDED PERIOD, WHICH DISCHARGED THE BATTERY TO ALMOST NO ENERGY REMAINING. THIS EXTREMELY LOW ENERGY CAUSED THE BATTERY NOT TO BE ABLE TO BE JUMPED & FORCED IT TO BE TAKEN TO THE...

MY 2019 ASCENT WAS PARKED IN GARAGE OVERNIGHT. WENT OUT TO CAR AND FOUND REAR TAILGATE WOULD NOT OPEN AND CAR WOULD NOT START. BATTERY WAS DEAD. JUMPSTARTED CAR AND DROVE IT TO THE STORE. WHEN I PARKED THE CAR IT WENT DEAD, CAR WOULD NOT RESTART, AND WOULD NOT LOCK, TAILGATE WOULD NOT OPEN. HAD TO GET ROADSIDE SERVICE TO COME OUT AND START CAR. TOOK CAR TO DEALER AND THEY SAID THEY COULD NOT FIND ANYTHING WRONG BUT DID REPLACE THE BATTERY. SEVERAL WEEKS LATER WHILE CAR WAS PARKED AND LOCKED IN A STORE PARKING LOT I CAME OUT AND FOUND THE REAR TAILGATE OPEN. NO ONE HAD PUSHED THE REMOTE TO OPEN THE TAILGATE? TODAY I FOUND THE CAR PARKED IN THE GARAGE AND THE TAILGATE WOULD NOT OPEN, THE CAR WOULD NOT START, AND THE BATTERY WAS DEAD AGAIN. I COULD FIND NO REASON FOR THE...

AFTER HAVING DRIVEN THE ASCENT FOR 30 MINUTES OR MORE, TURNED OFF VEHICLE FOR ABOUT 15 MINUTES. AFTER RENDERING THE VEHICLE IT WOULD NOT START. THE FIRST TIME THIS HAPPENED, COASTED VEHICLE DOWN SLIGHT GRADE TO SIDE OF ROAD, AND AFTER A FEW MINUTES IT STARTED AGAIN. THE SECOND TIME IT HAPPENED, IT WOULD NOT START AFTER SEVERAL ATTEMPTS. CONTACTED SUBARU THOUGH IT'S STARLINK PROGRAM. THEY TOLD ME TO HOLD KEYLESS STARTER BUTTON FOR 30 SECONDS, THEN TRY TO START AGAIN. AFTER DOING THIS THE CAR STARTED.

2019 ASCENT WITH 6000 MILES GARAGE KEPT SUSTAINED COMPLETE ELECTRICAL FAILURE AT GAS STATION REFILL. CAR DROVE AND STARTED NORMALLY GOING TO STATION AND AFTER FILLUP FAILED TO START.

I PURCHASED VEHICLE IN DECEMBER 2018 FOR 2019 MODEL. THE ORIGINAL BATTERY ONLY LASTS SLIGHTLY OVER ONE YEAR. IT IS COMMON KNOWLEDGE THAT BATTERY OF A NEW VEHICLE NORMALLY LASTS FOR MORE THAN 5 YEARS. BATTERY RAN OUT IN LESS THAN 14 MONTHS IS VERY WEIRD AS I HAVE ONLY DRIVEN AROUND 2,500 MILES ONLY. I AM STRONGLY BELIEVE THAT THE BATTERY IS DEFECTIVE.

DRIVING NORMAL, 30 MPH ON A FLAT ROAD, WHEN ALL DASH LIGHTS LIT UP. RAB, BREAK, CHECK ENGINE, EVERY SINGLE DASH LIGHT AT THE SAME TIME. WE THEN LOST POWER STEERING, AND WHEN WE PULLED OVER COULDN'T GET THE CAR INTO PARK. EVENTUALLY AFTER FIGHTING WITH IT, CAR WENT INTO PARK. ATTEMPTED TO RESTART IT, AND IT DID RE-START BUT WITH THE SAME LIGHTS ON THE DASH. IT WAS UNABLE TO BE DRIVEN AND HAD LOST POWER IN A POTENTIALLY DANGEROUS SITUATION. CAR WAS TOWED. DEALER HAS HAD IT SINCE THEN, NOW 01/21/20 AND THEY KNOW IT'S ELECTRICAL, IT HAS HAPPENED AGAIN WHILE THEY DROVE IT, BUT THEY CANNOT FIGURE OUT WHAT THE PROBLEM IS.

CAR WAS SHAKING WHILE IDLING/ SHIFTING HARD/ STUDDERING WHILE TRYING TO SHIFT AND NOT SHIFTING WHILE GOING UP AN INCLINE. THE TRANSMISSION WAS DAMAGED FROM THE SLACK IN THE CVT BELT AND NOW HAS TO BE COMPLETELY REPLACED. ALSO THE BATTERY DIED. NO DOORS WERE LEFT OPEN AND NO LIGHTS WERE LEFT ON. NO REASON TO HAVE A DEAD BATTERY OTHER THAN A LARGE PARASITIC DRAIN WHILE THE CAR IS OFF.

EVERY WEEK OR TWO THE CAR FAILS TO START. WHEN THE IGNITION BUTTON IS PUSHED, THE VEHICLE GAINS POWER BUT DOES NOT TURNOVER AND START. YOU NEED TO EXIT THE VEHICLE, LOCK THE VEHICLE AND UNLOCK THE VEHICLE AND GO THROUGH THIS PROCESS UP TO 7 TIMES BEFORE THE VEHICLE WILL START. VEHICLE HAS BEEN BROUGHT BACK TO SUBARU SERVICE DEPARTMENT 3 SEPARATE TIMES FOR UP TO 2 WEEKS AT A TIME AND THEY ARE UNABLE TO REPLICATE OR FIX THE PROBLEM.

AFTER CLEANING AND DETAILING THE INSIDE OF MY 2019 ASCENT, THE BREAK PEDAL WOULD ONLY DEPRESS1/2 TO 1 INCH PREVENTING THE AUTO TO START. AUTO ROADSIDE SERVICE JUMP STARTED AND SAID LEAVING DOORS OPEN DRAINED BATTERY BELOW 12V, PREVENTING IT FROM STARTING. SAID SUBARU BATTERIES ARE WAY UNDER POWERED AND DRAIN EASILY.

REAR HATCH DOES NOT FULLY CLOSE OCCASIONALLY. THIS IS ONLY NOTED BY THE HATCH APPEARING OPEN AND THE BATTERY BEING COMPLETELY DRAINED AND DEAD. ON TWO OCCASIONS I HAVE CLOSED THE HATCH WITH THE ON-DOOR BUTTON AND CAME BACK TO FIND THE HATCH SLIGHTLY AJAR AND THE BATTERY COMPLETELY DEAD.

ISSUE #1: TRANSMISSION. STARTING AROUND 8000 MILES, A LOUD SQUEALING SOUND WOULD OCCUR PERIODICALLY DURING AUTOMATIC SHIFTING. AT FIRST IT WAS ONLY WHILE OBTAINING HIGHWAY SPEEDS AND LATER IT WOULD HAPPEN AT CITY STREET SPEEDS. THE SQUEALING SOUND WOULD BE ACCOMPANIED BY A SHUTTERING FEELING AS WELL. WE LIVE 3 HOURS FROM THE DEALER AND WERE TOLD BY THE DEALER THAT THE CAR WAS JUST 'GETTING TO KNOW US'. AS THIS PROBLEM PERSISTED AND WORSENED, WE WERE FINALLY BROUGHT IT TO THE DEALER AT 12,000 MILES AND THE TECHNICIAN DIAGNOSED A TRANSMISSION PROBLEM AND SAID WE NEED A NEW TRANSMISSION. THAT WAS ON 9/27/19. WE ARE AWAITING THE AVAILABILITY OF A NEW TRANSMISSION WHILE DRIVING A LOANER. ISSUE #2: ELECTRICAL ISSUE. TWICE ALL OF THE ENGINE WARNING/DASHBOARD LIGHTS CAME ON WHILE DRIVING ABOUT 20 MPH ON A DIRT ROAD. THE FIRST TIME WAS AROUND 9800 MILES. I WAS ABLE TO...

OUR ASCENT HAS BEEN DYING SINCE JUNE, WHICH WAS ALMOST A YEAR FROM THE DAY WE BOUGHT IT BRAND NEW (FIRST ASCENT SOLD BY OUR DEALER). IT HAS LOST TOTAL POWER ABOUT 7-8 TIMES NOW AND WE'VE HAD IT TOWED TO OUR SUBARU DEALER THREE TIMES. THE FIRST TIME THEY SAID IT WAS A DEFECTIVE BATTERY AND GAVE US A NEW BATTERY. THE SECOND TIME THE DEALER PERSON SAID THERE WAS NO PROBLEM AND BLAMED ME FOR LEAVING ONE OF THE INTERIOR LIGHTS ON OVERNIGHT THUS DRAINING THE BATTERY. THE THIRD TIME THEY KEPT THE CAR FOR ABOUT A WEEK AND AFTER THAT THEY SAID IT WAS SOME SORT OF A LOOSE CABLE AND THAT THEY HAD FIXED THE PROBLEM. SINCE THEN THE CAR HAS DIED TWO MORE TIMES. THE FIRST ONE WHEN MY HUSBAND WAS CAMPING WITH THE KIDS (WHICH HAS HAPPENED BEFORE WHILE CAMPING BECAUSE OF THE OPENING...

MY NEW VEHICLE HAS EXPERIENCED COMPLETE ELECTRICAL MALFUNCTION WHILE DRIVING. VEHICLE UNEXPECTEDLY TURNS ON ALL WARNINGS AND DISABLED ALL SAFETY FEATURES TO INCLUDE COLLISION AND BLINDSIDE MONITORS. AS INDICATED BY MANY OTHER SUBARU OWNERS, THE PROBLEMS WERE DIAGNOSED BY SUBARU TO BE RELATED TO A LOOSE TRANSMISSION HARNESS. SO FAR SUBARU HAS NOT ISSUED A RECALL TO INSPECT ALL 2019 AND 2020 SUBARU ASCENT TRANSMISSION ASSEMBLY. WE ARE SUPER SCARE OF DRIVING THE VEHICLE WITH THE IDEA THAT IT CAN STALL IN MID DRIVING.

WE HAD A SERIOUS ELECTRICAL MALFUNCTION OF OUR NEW 2019 SUBARU ASCENT THAT HAPPENED ON JULY 27,2019 AT APPROXIMATELY 11 AM. THE VEHICLE WAS PARKED IN OUR DRIVEWAY IN THE SUN. THE TEMPERATURE WAS APPROXIMATELY 95 DEGREES.WE LOADED OUR DOGS IN THE REAR OF THE SUBARU ASCENT IN METAL WIRE CRATES.WE THEN CLOSED THE HATCHBACK USING THE BUTTON AND THE MOTOR FUNCTIONED PROPERLY TO CLOSE THE HATCHBACK COMPLETELY. MY WIFE THEN GOT INTO THE DRIVER SEAT OF THE VEHICLE AND ATTEMPTED TO START THE CAR WITH THE PUSHBUTTON START. THE STARTER CLICKED ON AND THE ENGINE TURNED OVER ONCE BUT DID NOT START. SHE THEN PRESSED THE START BUTTON AGAIN WITH NO RESPONSE WHATSOEVER FROM THE VEHICLE. THE DASHBOARD WARNING LIGHTS STARTED FLASHING RANDOMLY. THE MAIN LCD SCREEN IN THE CENTER CONSOLE TURNED BLANK AND THEN REAPPEARED IN THE HOME SCREEN. NO OTHER ELECTRICAL SYSTEMS WERE FUNCTIONAL. SPECIFICALLY WE COULD...

WHEN TRUNK OR DOORS ARE OPEN MORE THAN AN HOUR BATTERY WILL DRAIN TO THE POINT WHERE THE ENGINE IS UNABLE TO START. THIS HAS HAPPENED TWICE WITH MY VEHICLE AND I HAVE HEARD REPORTS FROM OTHER ASCENT OWNERS EXPERIENCING THE SAME ISSUE. FROM WHAT I CAN TELL THE ISSUE IS CAUSED BY THE DOOR SENSORS REMAINING ON AS LONG AS THE DOOR IS OPEN EVEN IF THE ENGINE AND ACCESSORIES ARE TURNED OFF. VEHICLE WAS STATIONARY BOTH TIMES IT HAPPENED, PARKED IN GARAGE. ALL LIGHTS AND OTHER ELECTRONICS WERE TURNED OFF, ONLY DOOR WAS LEFT OPEN.

I ATTEMPTED TO START MY SUBARU ASCENT AND IT WOULD NOT START. I CONTACTED SUBARU'S TOWING AND THEY CAME AND JUMPSTARTED THE CAR. THE TOWING COMPANY INFORMED ME THAT SUBARU'S ASCENT BATTERIES ARE DEFECTIVE AND THAT THEY HAVE BEEN FORCED TO JUMP A NUMBER OF THEM. I DROVE TO WORK. THE NEXT MORNING, I WOKE TO THE SAME PROBLEM. I CALLED SUBARU'S TOWING SERVICE, AND THEY CAME OUT AGAIN. I TOOK THE CAR TO THE DEALERSHIP AND THEY TESTED THE BATTERY, BUT THE BATTERY DID NOT EXHIBIT FAIL CODES. SUBARU WOULD NOT REPLACE THE BATTERY, DESPITE THE TWO FAILURES. SINCE THIS TIME, I'VE HAD MULTIPLE BATTERY FAILURES AND SUBARU CONTINUES TO DENY MY REQUEST FOR REPLACEMENT.

ALMOST 9500 MILES, RAINING OUTSIDE WIFE DRIVING NORMAL SPEED (HIGHWAY DRIVING) AND EYESIGHT STOPPED WORKING AND CHECK ENGINE LIGHT CAME ON. VEHICLE STILL RAN. SECONDLY TOOK TO LOCAL SUBRAU DEALERSHIP FOR 10,000 SERVICE THEY FOUND NOTHING WRONG AND DID SERVICE. WIFE LEFT DEALERSHIP AND NOTICED CAR PULLING TO LEFT AFTER TIRES ROTATED. RETURNED TO DEALERSHIP , THEY SAID IT WAS NORMAL FEATHERING OF TIRES. WORRIED EYESIGHT AND ENGINE CAN BE AFFECTED WITH RAIN. ALSO AT A FEW HUNDRED MORE MILES WE NOW SMELL BURNING OIL ON AND OFF OUTSIDE OF CAR. WE HAVE ALSO EXPERIENCED HIGH REVVING MOTOR WITH NO FOOT ON GAS PEDAL.(STATIONARY WHEN SMELLING BURNT OIL SMELL AND MOTOR REVVING. ALSO ONCE HIGH REVVING WHILE MY 17 YEAR OLD WAS CITY DRIVING. LOVE TO DRIVE THE CAR, HOPE IT HOLDS UP!