NHTSA Complaint #11348945 — 2019 SUBARU ASCENT

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11348945
Vehicle	2019 SUBARU ASCENT
Component	ELECTRICAL SYSTEM
Date of Incident	July 25, 2020
Date Filed	August 12, 2020
Mileage	9,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WA

Consumer Description

OUR CAR IS ABOUT A YEAR OLD AND THE CAR BATTERY HAS NOW DIED 3 TIMES. IT STARTED WHEN CAMPING WHEN OPENING AND SHUTTING THE LIFT GATE FOR UNLOADING. WE DON'T KEEP THE BACK END OPEN TO PREVENT CHIPMUNKS GETTING INTO THE CAR FOR FOOD, SO IT WAS NOT LEFT OPEN AND THE LIGHTS DRAINED IT. WE HAVE HAD TO PURCHASE JUMPER CABLES AND A BATTERY CHARGER SO WE DON'T GET STRANDED AGAIN IN THE MOUNTAINS OR OUR DRIVEWAY. WE TOOK IT TO THE DEALERSHIP AND THEY SAID NOTHING WAS WRONG WITH THE BATTERY AND THEY SAW NO DRAIN ON IT. MAYBE THEY WILL COME JUMP OUR CAR WHEN WE NEED IT NEXT.

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