NHTSA Complaint #11365270 — 2019 SUBARU ASCENT

I BOUGHT THE CAR IN OCT 2018. FROM THAT TIME UNTIL TO END OF 2019 I HAD A COUPLE OF CASES OF BATTERY DISCHARGE THAT I DID NOT TAKE SERIOUSLY THINKING THAT IT WAS ME LEFT LIGHTS ON OVERNIGHT OR KIND OF. 12/29/2019 THE CAR DID NOT START AT A GROCERY SHOP. I HAD TO CALL UBER FOR MY FAMILY AND SPEND 3 HOURS IN THE COLD CAR IN FREEZING TEMPERATURE WAITING FOR THE ROADSIDE ASSIST SERVICE. EVENTUALLY THE CAR WAS TOWED TO THE DEALERSHIP. THEY DID NOT FIND ANYTHING WRONG WITH THE ELECTRICAL SYSTEM BUT CHANGED THE BATTERY. AFTER THAT I BOUGHT A JUMP STARTER THAT I HAD TO USE IT MANY TIMES DURING 2020. IN OCT 2020 WHEN I FOUND OUT THAT THE BATTERY WAS DEAD IN THE MORNING JUST ANOTHER TIME I GOT THE CAR TO THE DEALERSHIP AGAIN. THAY TESTED EVERYTHING AND SAID THAT THE CAR AND THE BATTERY ARE OK. I FIND THE SITUATION UNACCEPTABLE. IT'S NOT A MINOR. JUST IMAGINE THAT YOU CAN FIND YOURSELF IN THE MIDDLE OF NOWHERE WITH KIDS ON BOARD OUT OF REACH OF CELLULAR NETWORK IN A DEAD CAR. IF THE TEMPERATURE IS FREEZING YOU ARE IN A SERIOUS TROUBLE. RECENTLY I'VE FOUND OUT THAT IT'S NOT MY CAR ONLY. A FRIEND OF MINE OWNS OUTBACK 2017 THAT HAS A SIMILAR PROBLEM. THE INTERNET IS FULL OF STORIES ABOUT DEAD BATTERIES IN OUTBACKS AND ASSENTS. IT'S SAD THAT SUBARU DOESN'T ACKNOWLEDGE THE PROBLEM. THEY MUST INVESTIGATE AND OPEN A RECALL TO FIX IT.