NHTSA Complaint #11300737 — 2019 SUBARU ASCENT

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11300737
Vehicle	2019 SUBARU ASCENT
Component	ELECTRICAL SYSTEM
Date of Incident	December 30, 2019
Date Filed	January 21, 2020
Mileage	25,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MA

Consumer Description

DRIVING NORMAL, 30 MPH ON A FLAT ROAD, WHEN ALL DASH LIGHTS LIT UP. RAB, BREAK, CHECK ENGINE, EVERY SINGLE DASH LIGHT AT THE SAME TIME. WE THEN LOST POWER STEERING, AND WHEN WE PULLED OVER COULDN'T GET THE CAR INTO PARK. EVENTUALLY AFTER FIGHTING WITH IT, CAR WENT INTO PARK. ATTEMPTED TO RESTART IT, AND IT DID RE-START BUT WITH THE SAME LIGHTS ON THE DASH. IT WAS UNABLE TO BE DRIVEN AND HAD LOST POWER IN A POTENTIALLY DANGEROUS SITUATION. CAR WAS TOWED. DEALER HAS HAD IT SINCE THEN, NOW 01/21/20 AND THEY KNOW IT'S ELECTRICAL, IT HAS HAPPENED AGAIN WHILE THEY DROVE IT, BUT THEY CANNOT FIGURE OUT WHAT THE PROBLEM IS.

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