2009 MAZDA MAZDA6 — Problems, Recalls & Safety Data

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N/A

Safety Rating

526

Owner Complaints

9 Crashes 6 Fires

10

Recalls

ACTIVE RECALL

29

Service Bulletins

2

Investigations

Overview of the 2009 MAZDA MAZDA6

The 2009 MAZDA MAZDA6 has received a total of 526 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 12 recall campaigns affecting this vehicle, covering issues with AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE, STRUCTURE, SUSPENSION:FRONT:CONTROL ARM. 29 technical service bulletins have been issued by Mazda Motor Corp. for this model year. The most commonly reported problems involve the Structurebody (79 complaints), Air Bags (73 complaints), and Suspension (73 complaints).

Recalls for the 2009 MAZDA MAZDA6

NHTSA has recorded 12 recalls for the 2009 MAZDA MAZDA6, potentially affecting up to 853,796 vehicles.

Recall 19V782000 — AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE

| 69,879 vehicles affected

Defect: Mazda North American Operations (Mazda) is recalling certain 2007-2012 CX-7, CX-9, and 2009-2012 Maza6 vehicles. These vehicles had their passenger frontal air bag inflators previously replaced under a prior recall using inflators of the same design. The inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.

Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

Remedy: Owners are advised not to drive their vehicles until the repair has been performed. Mazda will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. The recall began December 3,...

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Recall 18V631000 — STRUCTURE

| 50,176 vehicles affected

Defect: Mazda North American Operations (Mazda) is recalling certain 2009-2010 Mazda Mazda6 vehicles sold, or ever registered in Connecticut, Delaware, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, Wisconsin and the District of Columbia. The front cross member may corrode after exposure to road salt.

Consequence: Corrosion may weaken the mounting point for the passenger side lower control arm, unexpectedly changing the steering alignment and increasing the risk of a crash.

Remedy: Mazda will notify owners, and dealers will inspect the cross member and either install a side member and drain hose and apply wax to protect from rust, or install a drain hose and an improved front cross member, free of...

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Recall 18V631000 — SUSPENSION:FRONT:CONTROL ARM

| 50,176 vehicles affected

Defect: Mazda North American Operations (Mazda) is recalling certain 2009-2010 Mazda Mazda6 vehicles sold, or ever registered in Connecticut, Delaware, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, Wisconsin and the District of Columbia. The front cross member may corrode after exposure to road salt.

Consequence: Corrosion may weaken the mounting point for the passenger side lower control arm, unexpectedly changing the steering alignment and increasing the risk of a crash.

Remedy: Mazda will notify owners, and dealers will inspect the cross member and either install a side member and drain hose and apply wax to protect from rust, or install a drain hose and an improved front cross member, free of...

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Recall 18V018000 — AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE

| 70,227 vehicles affected

Defect: Mazda North American Operations (Mazda) is recalling certain 2013 Mazda6 and CX-9 vehicles sold, or ever registered in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, unless covered in "Zone A," Mazda is recalling certain 2010...

Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

Remedy: Mazda will notify owners, and dealers will replace the front passenger air bag inflator with an alternate inflator, free of charge. The recall began March 2, 2018. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall...

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Recall 17V457000 — AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE

| 79,402 vehicles affected

Defect: Mazda North America Operations (Mazda) is recalling certain 2012 CX-7, CX-9 and Mazda6 vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Mazda is recalling...

Consequence: An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.

Remedy: Owners are advised not to drive their vehicles until the remedy is performed. Mazda will notify owners, and dealers will replace the front passenger side air bag inflator with an alternate inflator, free of charge. The recall began October 4,...

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Recall 17V429000 — AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE

| 205,377 vehicles affected

Defect: Mazda North America Operations (Mazda) is recalling certain 2009-2011 Mazda6, and 2007-2011 CX-7 and CX-9 vehicles. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture...

Consequence: An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.

Remedy: Owners are advised not to drive their vehicles until the remedy is performed. Mazda will notify owners, and dealers will replace the passenger frontal air bag inflator with an alternate inflator, free of charge. The recall began on August 30,...

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Recall 16V594000 — AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE-INACTIVE

| 41,918 vehicles affected

Defect: Mazda North American Operations (Mazda) is recalling certain model year 2009-2010 Mazda6 vehicles manufactured February 4, 2008, to December 3, 2009. The protective coating may not have been properly applied to the air bag control unit (ACU) and, as a result, moisture may damage the unit causing it to malfunction.

Consequence: Failure of the ACU would illuminate the air bag warning light and prevent the air bags from deploying in the event of a crash, increasing the risk of injury.

Remedy: Mazda dealers will replace the ACU, free of charge, however parts are not currently available. The recall began June 2017. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall is 9816H.

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Recall 16V594000 — AIR BAGS

| 41,918 vehicles affected

Defect: Mazda North American Operations (Mazda) is recalling certain model year 2009-2010 Mazda6 vehicles manufactured February 4, 2008, to December 3, 2009. The protective coating may not have been properly applied to the air bag control unit (ACU) and, as a result, moisture may damage the unit causing it to malfunction.

Consequence: Failure of the ACU would illuminate the air bag warning light and prevent the air bags from deploying in the event of a crash, increasing the risk of injury.

Remedy: Mazda dealers will replace the ACU, free of charge, however parts are not currently available. The recall began June 2017. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall is 9816H.

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Recall 13V425000 — LATCHES/LOCKS/LINKAGES:DOORS:LATCH

| 161,400 vehicles affected

Defect: Mazda is recalling certain model year 2009-2013 Mazda6 vehicles manufactured February 4, 2008, through August 24, 2012. The door latch mounting screws may become loose.

Consequence: If all three door latch mounting screws become excessively loose the door latch mechanism would not engage and the door might open while the vehicle is in motion increasing the risk of accident or injury.

Remedy: Mazda will notify owners, and dealers will apply a thread locking adhesive to the door screws and retorque them, free of charge. The recall began on October 29, 2013. Owners may contact Mazda at 1-800-222-5500. Mazda's recall number is 7013I.

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Recall 11V134000 — FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY

| 52,000 vehicles affected

Defect: MAZDA IS RECALLING CERTAIN MODEL YEAR 2009-2010 MAZDA6 VEHICLES MANUFACTURED FROM APRIL 8, 2008, THROUGH FEBRUARY 8, 2010. A CERTAIN TYPE OF SPIDER MAY WEAVE A WEB IN THE EVAPORATIVE CANISTER VENT LINE AND THIS MAY CAUSE A RESTRICTION IN THE LINE. IF THIS OCCURS, THE FUEL TANK PRESSURE MAY BECOME EXCESSIVELY NEGATIVE WHEN THE EMISSION CONTROL SYSTEM WORKS TO...

Consequence: AS THE CANISTER IS PURGED REPEATEDLY DURING NORMAL OPERATION, THE STRESS ON THE FUEL TANK MAY EVENTUALLY RESULT IN A CRACK, POTENTIALLY LEADING TO FUEL LEAKAGE AD AN INCREASED RISK OF FIRE.

Remedy: DEALERS WILL INSPECT AND CLEAN UP THE CANISTER VENT LINE, AND INSTALL A SPRING TO PREVENT THIS TYPE OF SPIDER FROM ENTERING THE VENT LINE. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN...

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Recall 09E011000 — EQUIPMENT

| 2,323 vehicles affected

Defect: THULE, INC. IS RECALLING 2,323 OWNER-INSTALLED ROOF-MOUNTED FIT KITS, MODELS 3068 AND 3069, MANUFACTURED BETWEEN JANUARY 1, 2008 AND FEBRUARY 28, 2009 THAT ARE USED WITH THULE PODIUM FOOT PACKS, MODELS 460 AND 460R. THESE FIT KITS WERE SOLD AS AFTERMARKET EQUIPMENT FOR USE ON THE VEHICLES LISTED ABOVE. THE BOLT(S) USED TO SECURE THE FOOT TO THE VEHICLE WAS...

Consequence: THIS MAY RESULT IN THE BOLT(S) SNAPPING OFF DURING USE OR WITHOUT A LOAD. THE UNSECURED RACK AND LOAD CAN THEN COME LOOSE WHILE DRIVING CREATING A POTENTIAL ROAD HAZARD, POSSIBLY RESULTING IN A VEHICLE CRASH.

Remedy: THULE WILL MAIL A RETRO FIT KIT ALONG WITH REPAIR INSTRUCTIONS TO OWNERS FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR BEFORE APRIL 13, 2009. OWNERS MAY CONTACT THULE TOLL-FREE AT 1-800-238-2388.

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Recall 09V043000 — STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS

| 29,000 vehicles affected

Defect: MAZDA IS RECALLING 29,000 MY 2009 MAZDA6. THE OUTER DOOR HANDLES MAY STICK WHICH MAY PREVENT THE DOOR FROM LATCHING. THIS SITUATION MAY ALLOW THE DOOR TO OPEN WHILE THE VEHICLE IS IN MOTION.

Consequence: DRIVING THE VEHICLE WITH THE DOOR UNLATCHED COULD LEAD TO AN UNBELTED OCCUPANT BEING EJECTED AND COULD RESULT IN DEATH OR INJURY.

Remedy: DEALERS WILL INSPECT THE DOOR HANDLES AND IF NECESSARY REPAIR OR REPLACE THE HANDLES FREE OF CHARGE. THE RECALL BEGAN ON FEBRUARY 13, 2009. OWNERS MAY CONTACT MAZDA AT 1-800-222-5500.

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Owner Complaints for the 2009 MAZDA MAZDA6

526 complaints have been filed with NHTSA for the 2009 MAZDA MAZDA6. Below is a breakdown by vehicle component.

Structurebody
Complaints: 79 1 Crash
Air Bags
Complaints: 73 4 Crashes 1 Fire 5 Injuries
Suspension
Complaints: 73 2 Crashes
Unknown Or Other
Complaints: 56
Steering
Complaints: 35
Structure
Complaints: 33
Electrical System
Complaints: 31 3 Fires
Exterior Lighting
Complaints: 15
Wheels
Complaints: 15
Visibilitywiper
Complaints: 14
Engine
Complaints: 11
Fuelpropulsion System
Complaints: 8 1 Fire
Service Brakes
Complaints: 8 1 Crash
Latcheslockslinkages
Complaints: 6
Structureframe And Members
Complaints: 6
Tiresvalve
Complaints: 6
Power Train
Complaints: 5
Tirespressure Monitoring And Regulating Systems
Complaints: 5
Latcheslockslinkagesdoorslatch
Complaints: 4
Electronic Stability Control Esc
Complaints: 3
Engine And Engine Cooling
Complaints: 3
Structurebodydoor
Complaints: 3
Tires
Complaints: 3
Air Bagsfrontalsensorcontrol Module
Complaints: 2
Electrical Systemhorn
Complaints: 2
Equipment
Complaints: 2
Power Trainautomatic Transmission
Complaints: 2
Seats
Complaints: 2 1 Fire
Structureframe And Membersunderbody Shields
Complaints: 2
Traction Control System
Complaints: 2
Vehicle Speed Control
Complaints: 2
Visibilitysunmoon Roof Assembly
Complaints: 2
Engine And Engine Coolingcooling System
Complaints: 1
Engine And Engine Coolingexhaust System
Complaints: 1
Fuel System Gasoline
Complaints: 1
Fuel System Gasolinestoragetank Assembly
Complaints: 1
Fuel System Gasolinestoragetank Assemblyfiller Pipe And Cap
Complaints: 1
Seat Belts
Complaints: 1 1 Crash
Service Brakes Hydraulic
Complaints: 1
Steeringlinkagestie Rod Assembly
Complaints: 1
Steeringrack And Pinion
Complaints: 1
Structurebodydoorhinge And Attachments
Complaints: 1
Suspensionfrontwheel Bearing
Complaints: 1
Visibilitypower Window Devices And Controls
Complaints: 1
Wheelsrim
Complaints: 1

Most Recent Complaints

#11699875 | STRUCTURE:BODY | | N/A miles
My rear subframe rusted thru and has holes in it. It is too dangerous to drive and mazda won't recall the rear like the front subframe knowing that a lot of people are suffering from the same issue. A subframe should last a long time. My mechanic inspected the car and feels like it's not safe to drive.
#11690156 | UNKNOWN OR OTHER | | N/A miles
This car was purchased in 2017 and maintenanced regularly. We recently took it to have the oil changed and to check out a noise that was coming from the passenger side. We were told that the subframe was rusted so badly it was too dangerous to drive and would cost $7k to repair. That caught us by surprise and we ended up having to buy a car by the next day. We traded the car in… However, I started doing some research and noted that this is very common and there was a recall between 2010 and 2014. I’m pretty upset that we lost this car without having any recall notification after the purchase. Could this have been taken care of instead of having to get a new car?
#11683036 | SUSPENSION | | N/A miles
Component or System that Failed: The front subframe on my 2009 Mazda 6i Touring is completely rusted through. There are holes in the frame and large flakes of rusted metal breaking off. The car is available for inspection if needed. Safety Risk: This is a serious safety concern because if the subframe fails, I could lose steering or suspension control while driving. That would put me and other drivers at immediate risk of an accident. Reproduction / Confirmation: An independent mechanic confirmed the problem and told me the car is unsafe to drive in its current condition. Inspection: The vehicle had the original Mazda subframe corrosion recall performed years ago, but now the same exact problem has come back. The car has not yet been re-inspected by Mazda, but the severity of the rust is obvious. Warning Lamps / Symptoms: There were no warning lights or messages before this happened. The issue was only noticed when the rust and holes became visible on the underside of the car during a recent inspection.
#11680053 | SUSPENSION | | N/A miles
Hello, My name is [XXX] . I took our Mazda 6 in for wheel balance and alignment and was informed of very serious rust issues in the rear suspension. I was pretty shocked at what they showed me. I worked at Raben Tire for 10 years and I've never seen anything like this. I have two retired mechanic friends look at it, and they (along with the mechanic from firestone) said they cannot even fathom how this level of rust is possible (80+% of the miles on this vehicle are highway). One of my retired mechanic friends started looking into it and said he'd noticed the 09 Mazda recalls for suspension rust. We all thought that made sense given how immensely abnormal this rusting is. The recall list sent to me says "front" suspension. I'm not sure why the front is listed and not the rear, but this, to all of us, is very clearly faulty (the rusting is INCREDIBLY abnormal) and we believe should be considered as part of the suspension rust recall (there are no rusting issues anywhere else). Ive provided pictures. This is incredibly unsafe. The rear suspension could collapse at any moment while driving and cause casualties. Thank you for your time, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
#11658729 | AIR BAGS | | N/A miles
The passenger crash pad has deteriorated and become sticky and cracked. This may affect deployment of airbag and perhaps allow outside environmental elements to affect the airbag. The takata fiasco being an example of environmental factors affecting airbag safety.

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Safety Rating for the 2009 MAZDA MAZDA6

NHTSA has not yet tested the 2009 MAZDA MAZDA6 in its New Car Assessment Program.

Technical Service Bulletins for the 2009 MAZDA MAZDA6

Mazda Motor Corp. has issued 29 technical service bulletins (TSBs) for the 2009 MAZDA MAZDA6. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.

08-001-25 — AIR BAGS

Some vehicles may experience an airbag system warning light flashing with DTC B1126:1B or B1127:1B. DTC B1126:1B - Driver-side side air bag module circuit resistance high. DTC B1127:1B - Passenger-side side air bag module circuit resistance high. This may be caused by coating on the terminals allowing oxidation. The new...

SA-058-24 — STRUCTURE:BODY

Some vehicles may experience exterior trim heat damage such (melted, separating, etc.) when parked near a glass building or Low-E windows. This may be caused by the sun's reflection.

SA-032-23a — ELECTRICAL SYSTEM

If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal MGSS diagnosis by asking if any aftermarket devices have been installed. Aftermarket devices may be the cause of the electrical concern. Below are a few examples of...

09-007-19-3564 — EQUIPMENT

Some vehicles may exhibit a Connectivity Master Unit (CMU), a BLUETOOTH® hands-free unit or text messaging related concerns. To improve the handling of BLUETOOTH® hands-free and/or text messaging customer concerns, Mazda created a special service and parts exchange program as of February 2010. Customers experiencing related concerns should have their...

SSPA7 — AIR BAGS

Mazda Motor Corporation is extending the warranty coverage for a specific repair of sophisticated air bag sensor (SAS) unit on certain 2009-2010 Mazda6 vehicles produced from December 15, 2008 through February 25, 2010. The warranty coverage for repair of SAS unit is extended to 15 years (180 months) from the...

02-009-16-3155 — STEERING

SOME CUSTOMERS MAY COMPLAIN THAT THE STEERING WHEEL IS OFF CENTER MORE THAN 3° EVEN WHEN DRIVING STRAIGHT ON A FLAT ROAD.

01-012-14 — ENGINE

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

01-012-14-2908A — EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

SOME VEHICLES MAY EXPERIENCE A MIL ILLUMINATION WITH A DTC P1450:00 STORED IN MEMORY.•DTC P1450:00 - UNABLE TO BLEED UP FUEL TANK VACUUMTHIS CONCERN MAY BE CAUSED BY THE PURGE VALVE, WHICH HAS BEEN MODIFIED TO ELIMINATE THIS CONCERN.

00-004-12-2741 — EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

MAZDA HAS DEVELOPED FACTORY RECOMMENDED SCHEDULED MAINTENANCE SERVICES THAT SUPPORT ALL MAJOR VEHICLE SYSTEMS. MAZDA RECOMMENDS DEALERS FOLLOW THE SCHEDULED MAINTENANCE TABLES AS CITED IN THE VEHICLE-SPECIFIC WORKSHOP MANUAL OR OWNER’S MANUAL. SERVICES PERFORMED OUTSIDE OF MAZDA’S FACTORY SCHEDULED MAINTENANCE ARE NOT RECOMMENDED. THESE SERVICES ARE UNNECESSARY AND CREATE UNNEEDED...

01-025-12-2699 — ENGINE AND ENGINE COOLING:EXHAUST SYSTEM

SOME VEHICLES MAY EXHIBIT AN EXHAUST LEAKING NOISE FROM THE REAR OF THE VEHICLE. THE NOISE MAY BE CAUSED BY A GAP BETWEEN THE EXHAUST HANGER BRACKET AND FLANGE, WHICH ALLOWS MOISTURE TO ENTER AND CAUSE THE EXHAUST STUDS TO RUST AND POSSIBLY BREAK OFF. THE WELDING LOCATION OF THE...

Showing 10 of 29 technical service bulletins.

NHTSA Investigations for the 2009 MAZDA MAZDA6

NHTSA has opened 2 investigations into potential safety defects in the 2009 MAZDA MAZDA6.

Investigation PE18006 — SUSPENSION Closed

Opened:

Front Subframe Corrosion

Investigation PE13015 — LATCHES/LOCKS/LINKAGES:DOORS:LATCH Closed

Opened:

Door Latch Failures Due to Loose Screws

Other Model Years of the MAZDA MAZDA6

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Other MAZDA Models

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