2009 MAZDA MAZDA6 Structurebody Problems
79 NHTSA complaints on file
Structurebody Issues in the 2009 MAZDA MAZDA6
79 structurebody complaints have been filed with NHTSA for the 2009 MAZDA MAZDA6. Of these, 1 involved a crash, 0 involved a fire, and 0 resulted in injury.
79
Complaints
1
Crashes
0
Fires
0
Injuries
0
Deaths
All Structurebody Complaints
My rear subframe rusted thru and has holes in it. It is too dangerous to drive and mazda won't recall the rear like the front subframe knowing that a lot of people are suffering from the same issue. A subframe should last a long time. My mechanic inspected the car and feels like it's not safe to drive.
The front and rear crossmembers have significant rust. The front has holes and chunks of metal missing due to rust corrosion. The rear has flaking and is deeply pockmarked with rust. These are structural components. Failure can lead to a crash.
2009 Mazda 6 Rear subframe and springs are deemed unsafe due to extreme rusting and corrosion. The vehicle is registered and has been registered in both NY and PA (salt states), however was regularly washed and garage maintained. Vehicle will no longer pass inspection due to this issue and Mazda indicates no recall for the rear at this time and is ignoring that this is a highly prevalent issue. Mazda recalled and acknowledged this issue on these makes/models related to the front; however refuses to acknowledge and repair/recall the issue extending to the rear. The vehicle is in otherwise good shape, and the extreme rusting to the subframe/springs is not consistent with normal wear and tear. This is an extremely prevalent issue arising to these vehicles being ignored by Mazda. Mechanics are indicating the issue is extremely deteriorated and not safe, but that the vehicle is in otherwise good shape...
I have a 2009 Mazda 6, the subframe/engine cradle has completely rusted out on the right side causing the lower control arm to detach from the frame while I was driving almost causing a accident luckily I was driving slow at the time. There was a recall for this exact issue, I contacted Mazda and they have no open recalls and can not help me
"What component or system failed or malfunctioned, and is it available for inspection upon request?" - Rear subframe. Total rust through due to improper steel alloy and insufficient paint. Same as happened for the front subframe. Front subframe was recalled as 2818I (Mazda's number) and 19V-323, 18V-631 (NHTSA numbers). NHTSA should also mandate rear subframe be recalled. "How was your safety or the safety of others put at risk?" - Total catastrophic structural failure of rear suspension. Would result in a total loss of control while driving. This would likely lead to a severe, possibly fatal accident at-speed. "Has the problem been reproduced or confirmed by a dealer or independent service center?" - As reported by independent service center. "Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others?" - no, this exact vehicle has not been inspected by manufacturer. Manufacturer is doubtless aware of...
I took my car to the mechanic for some routine maintenance and they called to tell me they discovered that the rear subframe is completely corroded. They say the car is not safe to drive, as it could come apart at any moment, and it will cost so much to repair (current estimate is $8000 and still climbing!) that it may be better for me to buy a new car (which I cannot afford). The mechanic expressed shock at how badly the subframe has deteriorated. He said it is in much worse shape than the rest of the car, which I have always maintained carefully. In 2019 my car was recalled for a defective front cross-member, which the dealer replaced. I was told at the time that it was recalled because the coating applied to it was defective and did not protect the part from corrosion. Based on my research,...
* Drivers side (worst) and passenger side rear lower control arm. Both are available for inspection upon request. * The drivers side rear lower control arm rusted through and cracked near the point where it connects to the rear subframe. The right lower control arm did not yet visibly crack (it's still on the vehicle), but it is also severely rusted. If driven and either completely separated, loss of control as well as flying debris on the road would have been nearly certain. * I cannot drive the car to a dealer or service center. The problem is visibly obvious and online owners forums anecdotally indicate the problem is widespread. * The component is available for inspection. I have shown my mechanic and intend to take to a dealer. Because there was no accident or injury, thankfully, I have no cause for engaging police or insurance. * There was no...
The right side of the dashboard melts when the sun is out it’s very sticky and black comes off
Rear subframe rust got so bad the control arm snapped off and nearly killed my family.
Rear subframe rusted completely out
I own a 2009 mazda 6 witch is my only vehicle I had tooken it to a mechanic shop due to noise comming from the front and rear of the car under farther investigation I was notified by the mechanic that the entire front and rear subframes were badly rotted and rusty i than took the car to a mazda dealer for further inspection we’re I was notified that they would replace the front sub frame under recall but I would still have to pay out of pocket for all the other suspension components long story short I was given an estimate of thousands n thousands of dollars that I could not afford and was told the car is unsafe to drive mainly due to the rear subframe and components bein severely rusted I would just like to know why there hasent been a recall for the rear subframe on...
There was a recall for the front K-frame (Sub-frame) due to excessive corrosion. However the rear also has the same issue and loses structural integrity because of it. The rear control arms can snap through the frame where they are mounted, resulting in an increased likelihood of losing control.
MY DASHBOARD (CRASH PAD) ON MY PASSENGER SIDE OVER MY AIRBAG IS MELTING AND CRACKING CAUSING ME TO BE CONCERNED ABOUT SAFETY IN THE EVENT OF AN ACCIDENT. MAZDA CLAIMS THAT RECALL ENDED IN MARCH OF 2019 BUT I WAS NEVER NOTIFIED BY MAZDA OF THIS RECALL THEREFORE I FEEL IT SHOULD BE EXTENDED FOR MY SAFETY. THE CRASH PAD BECOMES STICKY, MELTS AND CRACKS THE DASHBOARD. MY VEHICLE IS STILL IN OPERATION AND THEREFORE MY SAFTEY IS STILL IMPORTANT
THE DASHBOARD HAS MELTED. THE CAR IS USUALLY PARKED OUTSIDE. IT STARTED MELTING IN 2017, BUT IT HAS GOTTEN WORSE. WHEN THE SUN IS BRIGHT, THE REFLECTION WILL CAUSE DRIVING CONCERNS.
TL* THE CONTACT OWNS A 2009 MAZDA MAZDA6. THE CONTACT STATED WHILE THE VEHICLE WAS BEING SERVICED BY AN INDEPENDENT MECHANIC, HE WAS INFORMED THAT THE SUBFRAME WAS CORRODED. THE CONTACT CALLED SOUTH BURLINGTON MAZDA (1795 SHELBURNE RD, SOUTH BURLINGTON, VT 05403, 802- 660-6900) AND MADE THE DEALER AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. UPON INVESTIGATION, THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 18V631000 (SUSPENSION, STRUCTURE) HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER HAD BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 77,000.
I RECENTLY NOTICED OUT OF NO WHERE THE DASHBOARD ON MY CAR CRACKED FOR NO REASON IT IS RIGHT BY THE FRONT PASSENGER AIRBAG. IT IS ALSO EXTREMELY STICKY . I DON'T FEEL SAFE DRIVING IT IN THIS CONDITION
I RECENTLY NOTICED THAT MY DASHBOARD HAS BECOME CRACKED AND VERY STICKY . I DO NOT KNOW HOW THIS HAPPENED WHEN I CONTACTED MAZDA TO GET IT FIXED I WAS TOLD THEY CAN NOT REPLACE THAT PART . I DON'T KNOW WHAT TO DO I FEEL STUCK I PAID A LOT OF MONEY FOR THIS CAR
DOOR LATCH STICKS WHEN OPENING, CAUSING DOOR TO POSSIBLY STAY OPEN UNBEKNOWNST TO DRIVER AND CAUSE DOOR TO OPEN WHILE DRIVING AND POSSIBLY EJECT NON SECURED PERSONS OR OBJECTS IN CAR. FOUND OUT DURING OPERATION WHEN THE DOOR NEXT TO MY TODDLER SWUNG OPENED IN A TURN.
THIS VEHICLE HAD THE FRONT SUB-FRAME REPLACED BASED ON NHTSA COMPLAINT 11100333 AND THE SUBSEQUENT RECALL FROM MAZDA WITH NHTSA ID 18V-631. IT IS NOW TWO YEARS LATER AND THE REAR SUB-FRAME WAS SO ROTTED THAT IT WAS FALLING APART. MY VEHICLE WOULD NOT PASS THE STATE SAFETY INSPECTION WITHOUT IT BEING FIXED. IT WAS REPAIRED BY A NON-DEALER MECHANIC IN FEB 2020. THE MECHANIC TRIED FOR SEVERAL MONTHS TO GET A NEW REAR SUB-FRAME BUT COULD NOT BECAUSE IT IS ON MANUFACTURER BACK-ORDER. SINCE THIS IS MY ONLY VEHICLE AND I NEEDED IT TO BE FIXED ASAP, A USED SUB-FRAME HAD TO BE INSTALLED. BECAUSE THE NEW PART WAS UNAVAILABLE THIS MAKES ME THINK THAT THIS IS A WIDESPREAD PROBLEM AND THE MANUFACTURER CAN'T KEEP UP WITH THE DEMAND. I WAS TOLD BY A MAZDA DEALER THAT THE REAR SUB-FRAME IS NOT COVERED UNDER THE SAME RECALL AS THE...
TL* THE CONTACT OWNS A 2009 MAZDA 6. THE CONTACT STATED THAT THE DASHBOARD WAS MELTING, SHINY, AND STICKY TO THE TOUCH. THE REFLECTION FROM THE SUNSHINE AND APPROACHING HEADLIGHTS FROM ONCOMING TRAFFIC AT NIGHT AFFECTED THE CONTACT'S VISION TO SAFELY OPERATE THE VEHICLE. HENNESSY MAZDA (7261 JONESBORO RD, BUILDING 2, MORROW, GA 30260, (844) 237-2079) STATED THAT THE EXTENDED WARRANTY WAS EXPIRED BY SIX MONTHS AND NOTHING COULD BE DONE TO ASSIST WITH THE REPAIR COSTS. THE MANUFACTURER WAS CONTACTED AND ADVISED THE CONTACT TO CALL NHTSA. THE FAILURE MILEAGE WAS 125,000.
WHILE PULLING DOWN MY STREET AFTER BACKING OUT OF MY DRIVEWAY, I HEARD A NOISE FROM THE REAR OF THE CAR THAT WAS NOT NORMAL. IT WAS MORE EVIDENT GOING OVER BUMPS. MY CAR WAS DUE FOR AN OIL CHANGE ANYWAY SO I WENT TO MY LOCAL REPAIR SHOP AND ASKED THEM TO INVESTIGATE. THE REAR CROSS MEMBER IS COMPLETELY RUSTED THROUGH CAUSING A NEARLY CATASTROPHIC FAILURE OF THE RIGHT REAR SECTION, INCLUDING A PIECE THAT RUSTED OFF AND IS FLOATING WITHIN THE SPRING. MAZDA DID ISSUE A RECALL FOR THIS VERY ISSUE, BUT IT ONLY COVERS THE FRONT CROSS MEMBER, WHICH IS ABSURD. I CALLED MAZDA TO CONFIRM THAT THE RECALL DOESN'T APPLY TO THE REAR, AND JOSE, THE REPRESENTATIVE I SPOKE TO BY PHONE ACKNOWLEDGED THAT IT DOES NOT. I AM IN A RUST BELT STATE, AND IF SALT CAN AFFECT THE FRONT CROSS MEMBER, OBVIOUSLY IT CAN...
TL* THE CONTACT OWNS A 2009 MAZDA 6. THE CONTACT STATED THAT THE DASHBOARD ON THE PASSENGER SIDE WAS MELTED AND CREATED A VISIBILITY HAZARD. WHILE DRIVING DURING THE DAY TIME, THE SUN REFLECTED ONTO THE DASHBOARD. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER AND DEAN PATTERSON MAZDA (101 PLEASANT VALLEY BLVD, ALTOONA, PA) WERE NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 102,000.
TL* THE CONTACT OWNS A 2009 MAZDA 6. WHILE DRIVING 10 MPH, THE CONTACT HEARD AN ABNORMAL NOISE COMING FROM THE FRONT OF THE VEHICLE. THE CONTACT PARKED THE VEHICLE IN THE MIDDLE OF THE STREET BECAUSE IT WAS UNABLE TO BE DRIVEN. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE CONTACT SPOKE WITH WOODHOUSE PLACE MAZDA (LOCATED AT 8606 S 145TH ST, OMAHA, NE 68138, (402) 397-8300) AND WAS INFORMED THAT THE FAILURE WAS DUE TO NHTSA CAMPAIGN NUMBER: 18V631000 (SUSPENSION, STRUCTURE). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 144,000. *TR ACTION NUMBER XXXXXXX PHOTOS ATTACHED 'PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB
SHINY, MELTING DASHBOARDS BLINDING DRIVERS, I RECEIVE A NOTIFICATION TO CHANGE DASHBOARDS BY THE MAZDA, I TAKE THE VEHICLE TO THE CONSIGNEE THEY NOTIFY ME THAT BECAUSE IT IS IN THE RECONSTRUCTED CATEGORY, THE CHANGE WILL NOT BE CARRIED. I LIVE IN THE SOUTH OF FLORIDA WHERE TEMPERATURES ARE HIGH THROUGHOUT THE YEAR, APART FROM THE DANGEROUS GLARE THE GASES GENERATED BY THE RIGHT OF THE PLASTIC ARE AFFECTING MY HEALTH.
WHILE DRIVING CAR, FELT CLUNK AND CAR KEPT PULLING TO RIGHT AND HARD TO CONTROL STEERING. WHEN TURN WHEEL, LOUD CLUNKING FELT AND HARD TO CONTROL CAR. CAR WAS ON HIGHWAY JUST BEFORE EXITING TO CITY STREET.TOOK TO INDEPENDENT MECHANIC WHO SAID SUBFRAME COMPLETELY RUSTED AND AFFECTED STEERING AND WHEELS WOULD NOT LET ANYONE DRIVE CAR AND SAID CAR IS UNDRIVEABLE. CAR TOWED TO MAZDA DEALER WHERE IT SITS TODAY. I WAS DRIVING MY 3 BROTHERS IN THE CAR WHEN THIS OCCURRED. LUCKILY THERE WAS NO ACCIDENT.
RUST THROUGH OF ENGINE CRADLE FRAME ON PASSENGER SIDE OF VEHICLE. DISCOVERED DURING OIL CHANGE.
I WAS DRIVING ABOUT 45 MPH ON ROCHESTER RD IN TRAFFIC WHEN I HAD TO PULL TO THE RIGHT AND BRAKE FOR AND AMBULANCE HEADING MY WAY, I HEARD SOMETHING BREAK IN THE FRONT END AND UPON TRYING TO RESUME MY POSITION IN MY LANE MY CAR WOULD NOT STEER AND IN ORDER TO KEEP MY WHEELS STRAIGHT I HAD TO TURN MY STEERING WHEEL TO THE CAR LEFT. I THOUGHT I HAD A TIRE GOING DOWN SO I PULLED OVER TO INSPECT MY TIRES AND FOUND NOTHING SO I GOT BACK IN MY CAR AND MADE A TURN BACK ON THE ROAD AND I KNEW RIGHT AWAY SOMETHING WAS TERRIBLY WRONG AS IT FELT LIKE I WAS ON A SHEET OF ICE. I PULLED OVER AND CALLED FOR A TOW TRUCK. UPON INSPECTION AT MY REPAIR SHOP THEY FOUND MY SUBFRAME WAS RUSTED OUT.
HAD THE OIL CHANGED YESTERDAY AT 93000 MILES AND WAS TOLD SUBFRAME WAS EXTREMELY RUSTED. THEY SUGGESTED WE ONLY DRIVE IN TOWN BECAUSE IT COULD BREAK WITH ANY STRESS AND CAUSE LOSS OF STEERING.10
DRIVING ON HIGHWAY, I HAD TO BRAKE AND REALIZED I HAD TO STRUGGLE TO STEER THE VEHICLE PROPERLY. I HEARD A LOUD CLUNK WHEN RELEASING CLUTCH WHEN I HAD TO USE IT. MY STEERING WHEEL WAS OUT OF ALIGNMENT. WHEN I BROUGHT IN FOR SERVICE THEY SAID THE ENTIRE FRAME AND UNDERSIDE OF THE BODY HAD RUSTED OUT. I DO NOT HAVE PICTURES YET.
TL* THE CONTACT OWNS A 2009 MAZDA 6. THE CONTACT STATED THAT THERE WAS EXTENSIVE RUST AND CORROSION BUILT UP ON THE SUBFRAME. THE VEHICLE WAS TOWED TO MODERN MAZDA OF BURLINGTON (2608 ALAMANCE RD, BURLINGTON, NC 27215, (336) 229-5501) TO BE DIAGNOSED. THE DEALER REFUSED TO SERVICE THE VEHICLE FOR AN UNSPECIFIED RECALL CAMPAIGN. THE DEALER ASKED THE CONTACT TO PICK UP THE VEHICLE AND WOULD NOT REPAIR IT BECAUSE THEY WERE NOT IN A SALT BELT STATE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. RUSS DARROW MAZDA OF MILWAUKEE (11330 W METRO AUTO MALL, MILWAUKEE, WI 53224, 1-(888) 675-2781) INDICATED THAT IF THE VEHICLE WAS TOWED THEM, THEY WOULD PROVIDE A LOANER VEHICLE AND SERVICE THE RECALL. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN AND FAILURE MILEAGE WERE NOT AVAILABLE.
I BRAKED QUICKLY FOR A TRAFFIC LIGHT. THE CAR SKIDDED AND VEERED VIOLENTLY TO THE RIGHT. WHEN I ACCELERATED FROM THE LIGHT, I HAD TO HOLD ONTO THE WHEEL TIGHTLY TO KEEP THE CAR ON THE ROAD. IF I LET GO OF THE WHEEL, THE CAR WOULD IMMEDIATELY SWERVE TO THE RIGHT. IN ADDITION, THE FRONT PASSENGER SIDE WHEEL WAS SQUEALING. I GOT IT TO MY MECHANIC WHO TOLD ME THAT THE SUBFRAME HAS RUSTED THROUGH AND BROKE. I WAS SHOCKED AS THE BODY HAS NO RUST. I HAVE ALWAYS KEEP THE CAR VERY CLEAN AND MAINTAINED. IN FACT, I HAD THE UNDER BODY RUST PROOFED WHEN I PURCHASED IN 2009. I HAD TO REMOVE THE CAR FROM THE ROAD AS IT WAS UNDRIVABLE. IF I HAD BEEN ON THE HIGHWAY DOING 55, I WOULD HAVE BEEN INVOLVED IN FATAL ACCIDENT.
THE SUBFRAME ON MY 2009 MAZDA6 HAS BEEN NOTICEABLY RUSTING OVER THE YEARS SINCE I PURCHASED THE CAR FROM A MAZDA DEALER AS THE ORIGINAL OWNER. OVER THE PREVIOUS YEAR, MID 2016 TO MID 2017, MY MECHANIC HAD BECOME INCREASINGLY CONCERNED WITH THE CONSEQUENCES THAT WOULD COME FROM THE SUBFRAME RUST AND SUGGESTED WE START DOCUMENTING AND REFERRING THE PROBLEM TO MAZDA. THE MECHANIC'S CONCERN WAS RELATED TO THE DECREASE IN STRENGTH OF THE SUBFRAME AND ITS ABILITY TO CONTINUE TO SUPPORT THE ENGINE WEIGHT. HIS FEAR WAS THAT THE ENGINE WOULD DROP OUT OF THE BOTTOM OF THE CAR ONTO THE ROAD AFTER GOING OVER A BUMP ON THE HIGHWAY. THE MAZDA6 WAS BROUGHT INTO A MAZDA DEALER IN MARCH AND JUNE OF 2017 FOR SERVICE RELATED TO BRAKE LIGHT AND TAKATA INFLATOR RECALL. THE PROBLEM WITH THE RUSTED SUBFRAME WAS IDENTIFIED BY THE SERVICE MECHANIC DURING THE SECOND...
TL* THE CONTACT OWNS A 2009 MAZDA 6. THE CONTACT STATED THAT THERE WAS AN ABNORMAL NOISE COMING FROM THE VEHICLE. UPON INSPECTION OF THE FRONT PASSENGER TIRE, AND FRONT AND REAR FRAME, THE CONTACT NOTICED EXTENSIVE RUST AND CORROSION. THE FRAME ALSO HAD CRACKS NEAR THE FRONT PASSENGER TIRE. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V457000 (AIR BAGS), BUT THE CONTACT WAS NOT NOTIFIED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THE CONTACT WAS TO FOLLOW-UP ON THE RECALL INFORMATION. THE APPROXIMATE FAILURE MILEAGE WAS 74,151.
I HAVE RECEIVED MULTIPLE ESTIMATES (PLEASE SEE ATTACHED FILES) THAT INDICATE THE BEGINNING OF A PROBLEM OTHER MAZDA6 2009 OWNERS HAVE HAD--THE SUBFRAME HAS RUSTED AND NEEDS TO BE REPLACED. FIRST TIME THE PROBLEM WAS IDENTIFIED TO ME WAS AT 65,000; PREVIOUS OWNER MAY HAVE BEEN NOTIFIED BUT PROBLEM HAS GROWN MORE SEVERE. NO INCIDENT HAS OCCURRED AS OF YET BUT ESTIMATES RANGE FROM $2,000 TO $4,000 TO REPLACE; MAZDA DEALERSHIP CLAIMS PART WOULD TAKE 1-3 MONTHS TO ORDER. I DATED THE INCIDENT AS OF THE FIRST ESTIMATE I RECEIVED. I HAVE BEEN WARNED THAT THE ENGINE AND TRANSMISSION COULD DROP OUT OF PLACE!!! AT ONLY ~60K MILES, THIS CAR HAS A LOT LEFT IN IT!
TL* THE CONTACT OWNS A 2009 MAZDA MAZDA6. WHILE DRIVING AND DEPRESSING THE BRAKE PEDAL, THE VEHICLE VEERED TO THE RIGHT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO CHANGED THE BRAKE PADS, BUT THE FAILURE CONTINUED. UPON INSPECTION, IT WAS DISCOVERED THAT THE FRONT SUBFRAME OF THE VEHICLE WAS RUSTED AND CORRODED. THE MANUFACTURER WAS NOTIFIED AND THE CONTACT WAS ADVISED TO TOW THE VEHICLE TO THE LOCAL DEALER (MORRIES MAZDA, 13700 WAYZATA BLVD, MINNETONKA, MN). THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS CONFIRMED THAT THE SUBFRAME WAS RUSTED AND CORRODED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 150,000. **TR CONSUMER STATED MAZDA USA IS REPLACING THE SUBFRAME FOR US. EITHER WAY THIS IS A HUGE ISSUE WITH CARS ON THE ROAD THAT COULD CAUSE MAJOR ACCIDENTS. THE SUB FRAME WAS SO RUSTED THAT YOU COULD PUT YOUR HANDS THROUGH IN MANY DIFFERENT...
TL* THE CONTACT OWNS A 2009 MAZDA MAZDA6. THE CONTACT STATED THAT WHILE THE VEHICLE WAS AT STATE INSPECTED, THE CONTACT WAS INFORMED THAT THE SUB FRAME WAS EXTREMELY CORRODED AND THAT THE VEHICLE WAS UNSAFE TO DRIVE. THE VEHICLE WAS DRIVEN TO MARKETPLACE MAZDA DEALER LOCATED AT 3755 W HENRIETTA RD, ROCHESTER, NY 14623, (585) 359-4900, FOR INSPECTION. THE CONTACT WAS INFORMED THAT THE SUB FRAME NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED OR NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 87,300.
I PURCHASED A USED 2009 MAZDA 6 ALMOST A YEAR AGO (NOVEMBER 2017). THE VEHICLE SEEMED TO BE IN FAIRLY GOOD CONDITION. THE SELLER WAS UP FRONT WITH ANY AREAS OF CONCERN AND FIXED THE ISSUES I WAS CONCERNED ABOUT BEFORE THE VEHICLE LEFT THE LOT. I HAD NO ISSUES WITHTHE VEHICLE THERE AFTER. AN AIR BAG PART WAS RECALLED ON THE VEHICLE THAT REQUIRED MAINTENANCE FROM THE MAZDA DEALERSHIP. UPON HAVING THE RECALLED PART CORRECTED THE DEALERSHIP WORKER INFORMED ME THAT I SHOULD BE CONCERNED ABOUT THE FRONT SUB FRAME WHICH IS A COSTLY REPAIR. TWO MONTHS LATER, STILL TRYING TO FIGURE OUT HOW TO COME UP WITH THE MONEY FOR THIS REPAIR, I NOTICED AND ISSUE WITH THE STEERING. I HAD THE VEHICLE ASSESSED ONLY TO FIND THAT THE RUSTED SUBFRAME IS THE CAUSE OF MY CONCERN. WENT ONLINE AND TO MY GREAT SURPRISE I AM NOT THE...
THIS PAST WEEK, WHILE DRIVING MY VEHICLE TO AND FROM WORK ON A PUBLIC ROADWAY, THE STEERING WHEEL WAS OFF-CENTER AND THE VEHICLE STARTED TO SHIFT TO THE SIDE OF THE ROAD WHILE VEHICLE WAS IN MOTION WHILE DRIVING STRAIGHT. I TOOK IT TO AN AUTO REPAIR SHOP AND THEY TOLD ME THE SUB FRAME IS COMPLETELY SPLIT IN HALF AND ALL CORRODED. THE VEHICLE IS UNDRIVEABLE RIGHT NOW. IT'S GOING TO BE VERY EXPENSIVE TO REPAIR.
WHILE DRIVING MY 2009 MAZDA 6 AT 30 MPH ON A CITY STREET THE CAR VIOLENTLY PULLED TO THE RIGHT AND I HAD TO CUT THE WHEEL TO THE LEFT IN ORDER TO DRIVE STRAIGHT. I BROUGHT THE CAR TO A LOCAL MECHANIC WHO INFORMED ME THAT THE CAR'S SUBFRAME HAD SIGNIFICANT RUST AND ROT AND WAS NOT SAFE TO DRIVE. THE CAR IS IN OTHERWISE GOOD CONDITION AND HAS APPROXIMATELY 65K MILES.
THE FRONT OF THE SUB FRAME ON THE RIGHT SIDE HAS RUSTED AND THE CAR IS NOT DRIVEABLE. THE STEERING IS PRETTY MUCH DISABLED. I WAS ABLE TO GET IT TO THE SHOP WHICH IS A MILE AWAY. IT WILL TAKE TWO MONTHS TO REPAIR AS PARTS ARE NOT READILY AVAILABLE.
IN AUGUST 6TH, 2018, I WAS DRIVING BACK FROM WORK WITH MY 4Y OLD SON IN QUEBEC CITY AT 50 KM/H. WHEN I WANT TO STOP AT THE RED-LIGHT I SENSED A SIGNIFICANT LOSS OF STEERING CONTROL TO THE RIGHT AND I WAS COMPLETELY SHOCKED BECAUSE I WAS JUST ABOUT TO HIT A CYCLIST. AND MY SON WAS FRUSTRATED TOO. LUCKILY NOTHING BAD HAPPENED. BUT FROM THERE I WASN'T ABLE TO DRIVE CORRECTLY, I HELD THE STEERING WHEEL TO 60 DEGREES TO THE LEFT WHILE GOING AT 25 KM/H TO BE ABLE TO DRIVE STRAIGHT AND GET BACK TO MY HOME. THE FOLLOWING DAY I DROVE MY CAR TO THE NEAREST GARAGE, AND TO MY SURPRISE, THE GUY TOLD ME THAT THE SUBFRAME AT THE RIGHT NEAR TO THE WHEEL IS COMPLETELY CORRODED AND THE STEERING RACK WAS SEPARATED FROM ITS MOUNTS CAUSING THE STEERING LOSS. THE GARAGE OWNER TOLD...
DURING A RECENT ALIGNMENT, FOR MY 2009 MAZDA 6, I WAS INFORMED BY A MECHANIC THAT I COULD HAVE A SERIOUS PROBLEM IF THE "SUSPENSION CROSSMEMBER-ENGINE CRADLE" IS NOT REPLACED. AFTER BRINGING THE CAR TO A BODY SHOP, I WAS INFORMED IT WOULD NOT BE WISE TO DRIVE THE CAR UNTIL THIS PART IS REPLACED. I WAS QUOTED $1,800 DOLLARS FOR PARTS AND LABOR. FOR A WELL MAINTAINED CAR WITH LESS THAN 100,000 MILES ON THE ODOMETER, I CONSIDER THIS AN EXTREME AND UNREASONABLE REPAIR.
I WAS DRIVING AND MAKING A TURN WHEN A LOUD CLUNKING NOISE OCCURRED AND I LOST STABILITY OF THE CAR. IN ORDER TO MAKE IT TO THE DEALERSHIP (WHICH WAS WITHIN A MILE), I HAD TO TURN THE WHEEL TO THE LEFT AND DRIVE 10MPH TO MAINTAIN STABILITY. OVER THE 2 DAYS PREVIOUS TO THE EVENT I HEARD OCCASIONAL CLUNKING NOISES WHILE DRIVING. THE MECHANIC FOUND SIGNIFICANT RUST THAT HAD GONE THROUGH THE SUBFRAME ON THE FRONT PASSENGER SIDE, RENDERING IT UNDRIVEABLE. THEY INFORMED ME THAT THIS WAS A COMMON PROBLEM THEY HAD BEEN SEEING AND THAT THE PART IS BACKORDERED MONTHS. THE REST OF THE UNDERCARRIAGE WAS MOSTLY RUST FREE EXCEPT FOR THE SUBFRAME.
AT 70,000 AND 9 YEARS TO THE DAY SINCE WE PURCHASED THE VEHICLE THE FRONT SUB-FRAME IS DANGEROUSLY RUSTED AND CLOSE TO COMPLETE FAILURE. DETECTED DURING ROUTINE SERVICE.
THE VEHICLE WAS PURCHASED BY ME AND GIVEN TO MY SON TO DRIVE A YEAR AGO. THE VEHICLE HAS ABOUT 120,000 MILES AND RUN PERFECTLY EXCEPT IT WON'T PASS A STATE INSPECTION BECAUSE THE INSPECTOR SAYS THE SUBFRAME UNDER THE ENGINE IS SO BADLY RUSTED, THE ENGINE COULD EASILY DROP OUT FROM UNDER THE CAR WHILE IN OPERATION. THIS IS A SAFETY HAZARD AND WERE TOLD MAZDA IS IGNORING THE ISSUE.
WE WERE DRIVING MY 2009 MAZDA 6 ON 4/25/2018 - WHICH I PURCHASED NEW IN SEPT., 2009 FROM BERKSHIRE MAZDA IN PITTSFIELD, MA, 01201. THE CAR SUDDENLY VEERED DANGEROUSLY TO THE RIGHT AT ABOUT 50 MPH ON NY RT 22 (THE ROAD HAD ROUGH PAVEMENT) IN CANAAN, NY, WENT OFF THE ROAD, BARELY MISSING TWO TREES. IT HAD TO BE TOWED FROM THE SCENE. IF THIS SUB-FRAME HAD BROKEN APART 5 MINUTES LATER I WOULD HAVE BEEN ON I-90 NEXT TO SEMI TRUCKS. TWO PEOPLE IN THE CAR COULD EASILY HAVE BEEN KILLED, ENDANGERING OTHER MOTORISTS AS WELL. THERE IS NO RUST-THROUGH ON THE BODY OF THE CAR. IT HAS BEEN REGULARLY SERVICED. IT HAS ABOUT 85,000 MILES. I CALLED MAZDA THEY SAID THERE'S NO RECALL FOR SUB-FRAME RUST/DETERIORATION. THIS IS THE FOURTH MAZDA OUR FAMILY HAS PURCHASED. I HAVE SEEN NUMEROUS OTHER ONLINE COMPLAINTS AND DESCRIPTIONS OF THE 2009...
LOSS OF STEERING DUE TO PASSENGER SIDE RUSTED SUB FRAME
BROUGHT VEHICLE IN TO A MECHANIC TO REPLACE RIGHT-SIDE INNER/OUTER TIE RODS DUE TO KNOCKING SOUND WHEN TURNING THE STEERING WHEEL ALL THE WAY TO ONE SIDE. MECHANIC GOT IT ON A LIFT AND SHOWED ME THE TIE RODS WEREN'T THE PROBLEM, IT WAS THE FACT THAT THE FRONT SUBFRAME WAS SO ROTTED THAT THE TIE RODS WEREN'T ATTACHED TO IT ANYMORE, THEY WERE JUST FREE FLOATING. MECHANIC SAID THE VEHICLE WAS UNSAFE TO DRIVE AND THE SUBFRAME NEEDED TO BE REPLACE ASAP. AFTER REMOVING THE ROTTED SUBFRAME, IT WAS OBVIOUS TO SEE THAT THE LARGE AMOUNT OF RUST THAT HAD FORMED WAS DUE TO THE POOR DESIGN OF THE A/C WASTE WATER PORT. IT'S JUST A PLASTIC OPENING STICKING OUT OF THE FIREWALL, SO ALL THE WASTE WATER IS DRIPPING/POURING DOWN FROM THE OPENING AND ENDS UP SITTING ON THE SUBFRAME AND CAUSING RUST. THERE IS ALSO AN INTENTIONAL...
I USUALLY GET MY GIRLFRIENDS OIL CHANGED ON HER 09 MAZDA 6 4 CYL AT A LOCAL SHOP BUT DECIDED TO DO THE OIL CHANGE MYSELF. UPON INSPECTION WHILE WAITING FOR THE OIL TO DRAIN I NOTICED A SIGNIFICANT AMOUNT OF RUST CORROSION ON THE RIGHT REAR WHERE THE SUBFRAME ATTACHES. IT'S SAD BECAUSE WE HAVE ONLY HAD THE CAR A YEAR AND A HALF AND BEFORE WE BOUGHT IT IT WAS ACTUALLY REALLY CLEAN UNDERNEATH. I HONESTLY DON'T SEE THIS 2009 MAZDA PASSING INSPECTION AGAIN AND WOULD LIKE TO KNOW IF MAZDA WILL HELP OUT. DO WE KEEP DRIVING THIS CAR AND RISKING OUR AND EVERYONE ELSE'S LIFE'S ? PHOTO IS JUST THE BOTTOM. TOP SIDE OF CROSS MEMBER IS MUCH WORSE. PLEASE HELP!!??
CURRENTLY MY CAR IS STATIONARY, UNSAFE TO DRIVE, IN A REPAIR SHOP. THE FRONT SUBFRAME ON THE RIGHT SIDE IS COMPLETELY ROTTEN TO THE CORE. ALL PARTS ATTACHED (SUSPENSION, WHEEL, ETC.) TO THE FRAME ARE FALLING OFF. THE ROTTEN PART IS CHIPPING AWAY. MY CAR WAS MAKING A CLANKING, BANGING NOISE (I BELIEVED THE MUFFLER OR SOMETHING WAS LOOSE) SO I TOWED IT TO THE REPAIR SHOP. WHEN I RETURNED TO THE REPAIR SHOP, THE MANAGER SAID SHE HAD BAD NEWS, LORD AND BEHOLD, SHE TELLS AND SHOWS ME THE FRAME. I COULD HAVE PASSED OUT. IF I WOULD HAVE KNOWN THIS CAR HAD THIS PROBLEM, I WOULD HAVE NEVER PURCHASED IT. TO MAKE IT WORST IS THE COST TO REPAIR THE VEHICLE. MY CAR IS NOT REPAIRED, MAZDA DOES NOT HAVE A RECALL ON THIS VEHICLE ISSUE WHICH IS NOT SAFE, AND MAZDA DOES NOT WHAT TO HELP WITH...
Other 2009 MAZDA MAZDA6 Problem Areas
Air Bags
73 complaints
Suspension
73 complaints
Unknown Or Other
56 complaints
Steering
35 complaints
Structure
33 complaints
Electrical System
31 complaints
Exterior Lighting
15 complaints
Wheels
15 complaints
Visibilitywiper
14 complaints
Engine
11 complaints
Fuelpropulsion System
8 complaints
Service Brakes
8 complaints
Latcheslockslinkages
6 complaints
Structureframe And Members
6 complaints
Tiresvalve
6 complaints
Power Train
5 complaints
Tirespressure Monitoring And Regulating Systems
5 complaints
Latcheslockslinkagesdoorslatch
4 complaints
Electronic Stability Control Esc
3 complaints
Engine And Engine Cooling
3 complaints
Structurebodydoor
3 complaints
Tires
3 complaints
Air Bagsfrontalsensorcontrol Module
2 complaints
Electrical Systemhorn
2 complaints
Equipment
2 complaints
Power Trainautomatic Transmission
2 complaints
Seats
2 complaints
Structureframe And Membersunderbody Shields
2 complaints
Traction Control System
2 complaints
Vehicle Speed Control
2 complaints
Visibilitysunmoon Roof Assembly
2 complaints
Engine And Engine Coolingcooling System
1 complaint
Engine And Engine Coolingexhaust System
1 complaint
Fuel System Gasoline
1 complaint
Fuel System Gasolinestoragetank Assembly
1 complaint
Fuel System Gasolinestoragetank Assemblyfiller Pipe And Cap
1 complaint
Seat Belts
1 complaint
Service Brakes Hydraulic
1 complaint
Steeringlinkagestie Rod Assembly
1 complaint
Steeringrack And Pinion
1 complaint
Structurebodydoorhinge And Attachments
1 complaint
Suspensionfrontwheel Bearing
1 complaint
Visibilitypower Window Devices And Controls
1 complaint
Wheelsrim
1 complaint