2009 MAZDA MAZDA6 Structureframe And Members Problems

TL* THE CONTACT'S DAUGHTER OWNS A 2009 MAZDA 6. WHILE THE VEHICLE WAS UNDERGOING A ROUTINE OIL CHANGE, THE TECHNICIAN AT WHALING CITY FORD LINCOLN MAZDA (475 BROAD ST, NEW LONDON, CT 06320, (860) 333-1841) NOTICED THAT THE REAR SUBFRAME HAD SEVERE CORROSION AND NEEDED TO BE REPLACED. THE DEALER DEEMED THE VEHICLE UNSAFE TO DRIVE. THE FRONT END SUBFRAME WAS REPLACED; HOWEVER, THE REAR SUBFRAME WAS NOT. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 18V631000 (SUSPENSION, STRUCTURE). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS APPROXIMATELY 150,000. *LN *JB

TL* THE CONTACT OWNS A 2009 MAZDA 6. THE CONTACT STATED THAT WHILE OPERATING THE VEHICLE THE STEERING WHEEL WAS TURNED APPROXIMATELY ONE QUARTER TO THE LEFT IN ORDER TO DRIVE THE VEHICLE IN A STRAIGHT LINE. ALSO WHILE DRIVING AT VARIOUS SPEEDS THE VEHICLE WOULD PULL TO THE RIGHT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE PASSENGER SIDE TIE ROD AND SUSPENSION CRADLE WAS DAMAGED DUE TO RUSTING AND CORROSION OF THE SUBFRAME. THE VEHICLE WAS NOT YET REPAIRED. THE MANUFACTURER AND LOCAL DEALER WERE NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 120,000. *DT*JB THE CONSUMER STATED THE MANUFACTURER WAS NOTIFIED AND THE VEHICLE WAS IN THEIR POSSESSION IN THE PROCESS OF BEING REPAIRED. *JS

TL* THE CONTACT OWNS A 2009 MAZDA 6. THE CONTACT CALLED ON BEHALF OF THE DRIVER. WHILE DRIVING 55 MPH, THE VEHICLE SHOOK VIOLENTLY AND PULLED TO THE RIGHT. IN ADDITION, THE TRACTION CONTROL WARNING INDICATOR ILLUMINATED. THE CONTACT WAS ABLE TO COAST THE VEHICLE TO THE SIDE OF THE ROAD AND NOTICED THAT THE WHEEL RIM WAS TILTED OUTWARDS, STRIKING THE FENDER WELL. ALSO, THE A ARM WAS DETACHED AND THE FRAME WAS CORRODED. AN INDEPENDENT MECHANIC INSPECTED THE VEHICLE AND STATED THAT A NEW SUBFRAME WOULD BE NEEDED. THE CONTACT CALLED PAUL MILLER FORD AT (888) 776-0844 (LOCATED AT 975 E NEW CIRCLE RD, LEXINGTON, KY 40505), BUT NO ASSISTANCE WAS OFFERED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 170,000. THE VIN WAS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2009 MAZDA 6. WHILE THE VEHICLE WAS BEING INSPECTED, IT WAS DISCOVERED THAT THE ENGINE CRADLE AND CROSS MEMBER HAD EXCESSIVE RUST. THE VEHICLE WAS TAKEN TO THE DEALER (SERRA MAZDA, 3363 S ARLINGTON RD, AKRON, OH 44312) WHO INFORMED THE CONTACT THAT THERE WAS NO RECALL FOR THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 102,000.

I WAS DRIVING TO A MEDICAL APPT ON LOCAL ROADS WHEN I NOTICED A THUMPING SOUND FROM THE FRONT LEFT, AS IF THE TIRE WERE GOING FLAT. I STOPPED AND INSPECTED THE TIRE AND FOUND NO PROBLEMS, SO I CONTINUED ON TO THE APPT LESS THAN A MILE AWAY. LEAVING THE APPT I FELT THE CAR SUDDENLY PULLING SHARPLY TO THE RIGHT, AND THE DSC-OFF LIGHT CAME ON. TURNING RIGHT CAUSED A LOUD SQUEAKING NOISE. I DROVE IMMEDIATELY TO A MAZDA DEALERSHIP THAT WAS FORTUNATELY ONLY A MILE OR SO AWAY. THEY EXAMINED THE CAR AND FOUND THAT IT IS UNSAFE TO DRIVE DUE TO SEVERE RUSTING OF THE FRONT SUBFRAME (RIGHT SIDE). THEY SAID THAT IF I HAD HIT A POTHOLE THE RIGHT FRONT TIRE MAY HAVE BROKEN OFF, ENDANGERING MY LIFE AND THE LIVES OF OTHERS. THE DEALERSHIP WAS UNABLE TO LOCATE A USED SUBFRAME, AND NEW SUBFRAMES...

TL* THE CONTACT OWNS A 2009 MAZDA 6. WHILE DRIVING HIGHWAY SPEEDS, THE CONTACT LOST CONTROL OF THE VEHICLE. THE CONTACT WAS ABLE TO PULL OVER TO THE SIDE OF THE ROAD AND REGAINED CONTROL OF THE VEHICLE. THE VEHICLE WAS DRIVEN TO THE CONTACT'S RESIDENCE WHERE IT WAS NOTICED THAT THE FRONT SUBFRAME ASSEMBLY WAS DAMAGED DUE TO SEVERE CORROSION. BASS MAZDA (LOCATED AT 4900 DETROIT RD, ELYRIA, OH) WAS CONTACTED AND REFERRED THE CONTACT TO THE MANUFACTURER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS APPROXIMATELY 115,000.