NHTSA Complaint #11289935 — 2009 MAZDA MAZDA6

STRUCTURE:FRAME AND MEMBERS issue reported to NHTSA

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Complaint Details

ODI Number	11289935
Vehicle	2009 MAZDA MAZDA6
Component	STRUCTURE:FRAME AND MEMBERS
Date of Incident	December 3, 2019
Date Filed	December 18, 2019
Mileage	150,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CT

Consumer Description

TL* THE CONTACT'S DAUGHTER OWNS A 2009 MAZDA 6. WHILE THE VEHICLE WAS UNDERGOING A ROUTINE OIL CHANGE, THE TECHNICIAN AT WHALING CITY FORD LINCOLN MAZDA (475 BROAD ST, NEW LONDON, CT 06320, (860) 333-1841) NOTICED THAT THE REAR SUBFRAME HAD SEVERE CORROSION AND NEEDED TO BE REPLACED. THE DEALER DEEMED THE VEHICLE UNSAFE TO DRIVE. THE FRONT END SUBFRAME WAS REPLACED; HOWEVER, THE REAR SUBFRAME WAS NOT. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 18V631000 (SUSPENSION, STRUCTURE). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS APPROXIMATELY 150,000. *LN *JB

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