NHTSA Complaint #11690156 — 2009 MAZDA MAZDA6 UNKNOWN OR OTHER

Complaint Details

ODI Number	11690156
Vehicle	2009 MAZDA MAZDA6
Component	UNKNOWN OR OTHER
Date of Incident	September 17, 2025
Date Filed	September 28, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	KY

Consumer Description

This car was purchased in 2017 and maintenanced regularly. We recently took it to have the oil changed and to check out a noise that was coming from the passenger side. We were told that the subframe was rusted so badly it was too dangerous to drive and would cost $7k to repair. That caught us by surprise and we ended up having to buy a car by the next day. We traded the car in… However, I started doing some research and noted that this is very common and there was a recall between 2010 and 2014. I’m pretty upset that we lost this car without having any recall notification after the purchase. Could this have been taken care of instead of having to get a new car?

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