NHTSA Complaint #11118435 — 2009 MAZDA MAZDA6

IN AUGUST 6TH, 2018, I WAS DRIVING BACK FROM WORK WITH MY 4Y OLD SON IN QUEBEC CITY AT 50 KM/H. WHEN I WANT TO STOP AT THE RED-LIGHT I SENSED A SIGNIFICANT LOSS OF STEERING CONTROL TO THE RIGHT AND I WAS COMPLETELY SHOCKED BECAUSE I WAS JUST ABOUT TO HIT A CYCLIST. AND MY SON WAS FRUSTRATED TOO. LUCKILY NOTHING BAD HAPPENED. BUT FROM THERE I WASN'T ABLE TO DRIVE CORRECTLY, I HELD THE STEERING WHEEL TO 60 DEGREES TO THE LEFT WHILE GOING AT 25 KM/H TO BE ABLE TO DRIVE STRAIGHT AND GET BACK TO MY HOME. THE FOLLOWING DAY I DROVE MY CAR TO THE NEAREST GARAGE, AND TO MY SURPRISE, THE GUY TOLD ME THAT THE SUBFRAME AT THE RIGHT NEAR TO THE WHEEL IS COMPLETELY CORRODED AND THE STEERING RACK WAS SEPARATED FROM ITS MOUNTS CAUSING THE STEERING LOSS. THE GARAGE OWNER TOLD THAT HE CALLED MAZDA TO ASK FOR A NEW SUBFRAME FOR ME, BUT THEY TOLD HIM THAT THEY DON'T HAVE IT IN STOCK AND THEY HAVE ALREADY 5 MORE PEOPLE WITH THE SAME PROBLEM WAITING FOR THAT. KNOWING THAT I DO RUST CHECK AND TREATMENT BEFORE EVERY WINTER. I AM VERY THANKFUL TO GOD THAT NOTHING BAD HAPPENED WHILE I WAS TRAVELING WITH MY FAMILY DURING OUR HOLIDAYS. MAZDA SHOULD RECOGNIZE THIS AS A SERIOUS AND VERY DANGEROUS DEFECT SINCE IT IS HAPPENING FOR A LOT OF PEOPLE.