NHTSA Complaint #11099962 — 2009 MAZDA MAZDA6

CURRENTLY MY CAR IS STATIONARY, UNSAFE TO DRIVE, IN A REPAIR SHOP. THE FRONT SUBFRAME ON THE RIGHT SIDE IS COMPLETELY ROTTEN TO THE CORE. ALL PARTS ATTACHED (SUSPENSION, WHEEL, ETC.) TO THE FRAME ARE FALLING OFF. THE ROTTEN PART IS CHIPPING AWAY. MY CAR WAS MAKING A CLANKING, BANGING NOISE (I BELIEVED THE MUFFLER OR SOMETHING WAS LOOSE) SO I TOWED IT TO THE REPAIR SHOP. WHEN I RETURNED TO THE REPAIR SHOP, THE MANAGER SAID SHE HAD BAD NEWS, LORD AND BEHOLD, SHE TELLS AND SHOWS ME THE FRAME. I COULD HAVE PASSED OUT. IF I WOULD HAVE KNOWN THIS CAR HAD THIS PROBLEM, I WOULD HAVE NEVER PURCHASED IT. TO MAKE IT WORST IS THE COST TO REPAIR THE VEHICLE. MY CAR IS NOT REPAIRED, MAZDA DOES NOT HAVE A RECALL ON THIS VEHICLE ISSUE WHICH IS NOT SAFE, AND MAZDA DOES NOT WHAT TO HELP WITH THE EXPENSE. NHTSA, THIS IS VERY COMMON PROBLEM WITH MAZDA 6 2009 MODELS; A LOT OF CUSTOMERS HAVE IDENTIFIED THIS PROBLEM AND IT IS UNSAFE TO DRIVE THE VEHICLE. PLEASE DO SOMETHING ABOUT THIS IMMEDIATELY. THE CURRENT REPAIR SHOP CANNOT FIX THE FRAME SO I MUST HAVE MY VEHICLE TOWED TO A COLLISION SHOP. I AM NOT VERY HAPPY AND I AM NOT DRIVING MY CAR. I WILL GO BACK AND TAKE PICTURES OF THE FRAME AND SEND IT TO YOU.