NHTSA Complaint #11132918 — 2009 MAZDA MAZDA6

TL* THE CONTACT OWNS A 2009 MAZDA 6. THE CONTACT STATED THAT THERE WAS EXTENSIVE RUST AND CORROSION BUILT UP ON THE SUBFRAME. THE VEHICLE WAS TOWED TO MODERN MAZDA OF BURLINGTON (2608 ALAMANCE RD, BURLINGTON, NC 27215, (336) 229-5501) TO BE DIAGNOSED. THE DEALER REFUSED TO SERVICE THE VEHICLE FOR AN UNSPECIFIED RECALL CAMPAIGN. THE DEALER ASKED THE CONTACT TO PICK UP THE VEHICLE AND WOULD NOT REPAIR IT BECAUSE THEY WERE NOT IN A SALT BELT STATE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. RUSS DARROW MAZDA OF MILWAUKEE (11330 W METRO AUTO MALL, MILWAUKEE, WI 53224, 1-(888) 675-2781) INDICATED THAT IF THE VEHICLE WAS TOWED THEM, THEY WOULD PROVIDE A LOANER VEHICLE AND SERVICE THE RECALL. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN AND FAILURE MILEAGE WERE NOT AVAILABLE.