2012 MAZDA MAZDA6 — Problems, Recalls & Safety Data
4/5
Safety Rating
128
Owner Complaints
6
Recalls
9
Service Bulletins
0
Investigations
Overview of the 2012 MAZDA MAZDA6
The 2012 MAZDA MAZDA6 has received a total of 128 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). It earned an overall safety rating of 4 out of 5 stars in NHTSA's New Car Assessment Program crash tests. There have been 7 recall campaigns affecting this vehicle, covering issues with AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE, STRUCTURE, SUSPENSION:FRONT:CONTROL ARM. 9 technical service bulletins have been issued by Mazda Motor Corp. for this model year. The most commonly reported problems involve the Air Bags (30 complaints), Exterior Lighting (28 complaints), and Unknown Or Other (20 complaints).
Recalls for the 2012 MAZDA MAZDA6
NHTSA has recorded 7 recalls for the 2012 MAZDA MAZDA6, potentially affecting up to 610,353 vehicles.
Recall 19V782000 — AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
| 69,879 vehicles affected
Defect: Mazda North American Operations (Mazda) is recalling certain 2007-2012 CX-7, CX-9, and 2009-2012 Maza6 vehicles. These vehicles had their passenger frontal air bag inflators previously replaced under a prior recall using inflators of the same design. The inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: Owners are advised not to drive their vehicles until the repair has been performed. Mazda will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. The recall began December 3,...
View full details →Recall 19V323000 — STRUCTURE
| 51,118 vehicles affected
Defect: Mazda North American Operations (Mazda) is recalling certain 2011-2013 Mazda6 vehicles sold, or ever registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland,Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, and Wisconsin. The front cross member may corrode after exposure to road salt.
Consequence: Corrosion may weaken the mounting point for the passenger side lower control arm, unexpectedly changing the steering alignment and increasing the risk of a crash.
Remedy: Mazda will notify owners, and dealers will inspect the cross member and either install a side member and drain hose and apply wax to protect from rust, or install a drain hose and an improved front cross member, free of...
View full details →Recall 19V323000 — SUSPENSION:FRONT:CONTROL ARM
| 51,118 vehicles affected
Defect: Mazda North American Operations (Mazda) is recalling certain 2011-2013 Mazda6 vehicles sold, or ever registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland,Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, and Wisconsin. The front cross member may corrode after exposure to road salt.
Consequence: Corrosion may weaken the mounting point for the passenger side lower control arm, unexpectedly changing the steering alignment and increasing the risk of a crash.
Remedy: Mazda will notify owners, and dealers will inspect the cross member and either install a side member and drain hose and apply wax to protect from rust, or install a drain hose and an improved front cross member, free of...
View full details →Recall 18V717000 — AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
| 155,436 vehicles affected
Defect: Mazda North American Operations (Mazda) is recalling certain 2014-2015 Mazda CX-9 vehicles sold, or ever registered in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, unless covered in "Zone A," Mazda is recalling certain 2011-2013 Mazda6,...
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: Mazda will notify owners, and dealers will replace the front passenger air bag inflator with an alternate inflator, free of charge. The recall began November 9, 2018. Owners may contact Mazda customer service at 1-800-222-5500, Option 4. Mazda's number for...
View full details →Recall 17V457000 — AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
| 79,402 vehicles affected
Defect: Mazda North America Operations (Mazda) is recalling certain 2012 CX-7, CX-9 and Mazda6 vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Mazda is recalling...
Consequence: An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Remedy: Owners are advised not to drive their vehicles until the remedy is performed. Mazda will notify owners, and dealers will replace the front passenger side air bag inflator with an alternate inflator, free of charge. The recall began October 4,...
View full details →Recall 14V114000 — FUEL SYSTEM, GASOLINE
| 42,000 vehicles affected
Defect: Mazda North America Operations (Mazda) is recalling certain model year 2010-2012 Mazda6 vehicles manufactured September 14, 2009, through May 2, 2011, and equipped with 2.5L engine. In the affected vehicles, spiders may weave a web in the evaporative canister vent hose, blocking it and causing the fuel tank to have an excessive amount of negative pressure.
Consequence: Negative pressure could cause the fuel tank to crack resulting in a fuel leak, increasing the risk of a fire.
Remedy: Mazda will notify owners, and dealers will reprogram the powertrain control module and inspect and clean the canister vent line. If a web was found in the line, the fuel tank and check valve on canister vent line will be...
View full details →Recall 13V425000 — LATCHES/LOCKS/LINKAGES:DOORS:LATCH
| 161,400 vehicles affected
Defect: Mazda is recalling certain model year 2009-2013 Mazda6 vehicles manufactured February 4, 2008, through August 24, 2012. The door latch mounting screws may become loose.
Consequence: If all three door latch mounting screws become excessively loose the door latch mechanism would not engage and the door might open while the vehicle is in motion increasing the risk of accident or injury.
Remedy: Mazda will notify owners, and dealers will apply a thread locking adhesive to the door screws and retorque them, free of charge. The recall began on October 29, 2013. Owners may contact Mazda at 1-800-222-5500. Mazda's recall number is 7013I.
View full details →Owner Complaints for the 2012 MAZDA MAZDA6
128 complaints have been filed with NHTSA for the 2012 MAZDA MAZDA6. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Air Bags | 30 | 4 | 0 | 6 | 0 |
| Exterior Lighting | 28 | 0 | 1 | 0 | 0 |
| Unknown Or Other | 20 | 0 | 0 | 0 | 0 |
| Electrical System | 12 | 0 | 1 | 0 | 0 |
| Structurebody | 8 | 1 | 0 | 1 | 0 |
| Suspension | 8 | 0 | 0 | 0 | 0 |
| Steering | 4 | 0 | 0 | 0 | 0 |
| Fuelpropulsion System | 3 | 0 | 1 | 0 | 0 |
| Structure | 3 | 0 | 0 | 0 | 0 |
| Engine | 2 | 1 | 0 | 0 | 0 |
| Service Brakes | 2 | 1 | 0 | 0 | 0 |
| Visibilitywiper | 2 | 0 | 0 | 0 | 0 |
| Electronic Stability Control Esc | 1 | 0 | 0 | 0 | 0 |
| Engine And Engine Coolingexhaust Systememission Controlcatalytic Convertor | 1 | 0 | 0 | 0 | 0 |
| Fuel System Gasoline | 1 | 0 | 0 | 0 | 0 |
| Seats | 1 | 0 | 0 | 0 | 0 |
| Structurebodydoor | 1 | 0 | 0 | 0 | 0 |
| Wheels | 1 | 0 | 0 | 0 | 0 |
Most Recent Complaints
Passenger dash has cracked some and dash is very very sticky..why has this happened..I feel if airbag had to deploy it would not because of this situation
The rear subframe and suspension parts are rusted so bad that the car is not safe to drive. Looked up recalls and found out the front subframe had a recall and was taken care of before I bought the car. Also found recall for my model of car that were registered in state that use salt on there roads which is one of the state i live in. Was told my Mazda corporation the only certain 2012 mazda vehicle's vehicle's were covered for rusting issues with the rear . If the front of the car is recalled and the same problem happens with the rear of the car shouldn't it be covered for something? I have an appointment coming up on the 21 of January which is ridiculous that I have to wait 3 weeks to have it looked at. . Thank you for your time. The only reason I found the problem with the car was a stick got stuck in the rusted out parts and when I took it out a bunch of rust fell on the ground.
The rear subframe and suspension parts are rusted so bad that the car is not safe to drive. Looked up recalls and found out the front subframe had a recall and was taken care of before I bought the car. Also found recall for my model of car that were registered in state that use salt on there roads which is one of the state i live in. Was told my Mazda corporation the only certain 2012 mazda vehicle's vehicle's were covered for rusting issues with the rear . If the front of the car is recalled and the same problem happens with the rear of the car shouldn't it be covered for something? I have an appointment coming up on the 21 of January which is ridiculous that I have to wait 3 weeks to have it looked at. . Thank you for your time. The only reason I found the problem with the car was a stick got stuck in the rusted out parts and when I took it out a bunch of rust fell on the ground.
The contact owns a 2012 Mazda Mazda6. The contact stated while driving 55 MPH and crossing a bridge, the vehicle stopped unexpectedly after driving over several expansion joints. The contact stated that the vehicle had not stalled. The contact exited the vehicle and noticed that the passenger’s side front wheel was slanted into the wheel well. The contact inspected the wheel well and noticed that the control arm had sheared off at the cross member. The contact stated that prior to the failure, the steering wheel had turned slightly to the right. The contact researched online and related the failure to NHTSA Campaign Number: 19V323000 (Structure, Suspension), which included the VIN. The contact stated that the vehicle was towed to a dealer, where the contact was advised that the VIN was included in a recall, and the contact was advised that the vehicle needed to be diagnosed to determine the cause of the failure. The contact stated that the dealer had not diagnosed vehicle in a month. The manufacturer was informed of the failure and advised the contact to work with the dealer. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer and dealer had exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 188,000.
The contact owns a 2012 Mazda Mazda6. The contact stated while driving 55 MPH and crossing a bridge, the vehicle stopped unexpectedly after driving over several expansion joints. The contact stated that the vehicle had not stalled. The contact exited the vehicle and noticed that the passenger’s side front wheel was slanted into the wheel well. The contact inspected the wheel well and noticed that the control arm had sheared off at the cross member. The contact stated that prior to the failure, the steering wheel had turned slightly to the right. The contact researched online and related the failure to NHTSA Campaign Number: 19V323000 (Structure, Suspension), which included the VIN. The contact stated that the vehicle was towed to a dealer, where the contact was advised that the VIN was included in a recall, and the contact was advised that the vehicle needed to be diagnosed to determine the cause of the failure. The contact stated that the dealer had not diagnosed vehicle in a month. The manufacturer was informed of the failure and advised the contact to work with the dealer. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer and dealer had exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 188,000.
Safety Rating for the 2012 MAZDA MAZDA6
The 2012 MAZDA MAZDA6 received an overall safety rating of 4 out of 5 stars from NHTSA's New Car Assessment Program (NCAP).
| Test Category | Rating |
|---|---|
| Overall Rating | ★★★★☆ (4/5) |
| Frontal Crash | ★★★☆☆ (3/5) |
| Side Crash | ★★★★☆ (4/5) |
| Rollover | ★★★★★ (5/5) |
Safety ratings are based on controlled crash tests conducted by NHTSA. A 5-star rating indicates the highest level of occupant protection.
Technical Service Bulletins for the 2012 MAZDA MAZDA6
Mazda Motor Corp. has issued 9 technical service bulletins (TSBs) for the 2012 MAZDA MAZDA6. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
SA-052-24 — ENGINE
Some customer's might state that they notice fluid or oil leaking/dripping on the ground when the vehicle is parked. For this concern, inspect the vehicle for any trace of a fluid or oil leak and use the following examples as a guide to determine if it is severe enough to...
1103M — EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
THERE ARE TWO ENGINE TIMING CHAIN TYPES FOR THE 2009-2013 MAZDA6 3.7L. 1. ROLLER TYPE TIMING CHAIN IS USED ON THE 2009-2011 BUILT BEFORE DECEMBER 14, 2010. 2. SILENT TYPE TIMING CHAIN IS USED ON THE 2011-2013 BUILT AFTER DECEMBER 14, 2010. WORKSHOP MANUAL TIMING CHAIN REMOVAL/INSTALLATION [MZI 3.7 V6]...
09-039-14-2923 — EQUIPMENT:ELECTRICAL
SOME VEHICLES MAY EXHIBIT BLUETOOTH® HANDS-FREE AND/OR TEXT MESSAGING RELATED CONCERNS. TO IMPROVE THE HANDLING OF BLUETOOTH® HANDS-FREE AND/OR TEXT MESSAGING CUSTOMER CONCERNS, MAZDA CRE-ATED A SPECIAL SERVICE AND PARTS EXCHANGE PROGRAM AS OF FEBRUARY 2010.
SB-01-008-13 — ELECTRICAL SYSTEM
MAZDA: IN CERTAIN VEHICLES, WITHIN THE ENGINE HARNESS, THERE ARE SOME ABNORMAL ELECTRICAL NOISES. MODELS 2011-2013 CX-9, 2011-2013 MAZDA6. *PE
01-008-13-2771 — EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
SOME VEHICLES MAY EXPERIENCE A MIL ILLUMINATION WITH DTCS P0123 AND/OR P0222 STORED IN MEMORY.DTC P0123: THROTTLE POSITION SENSOR NO.1 CIRCUIT HIGH INPUTDTC P0222: THROTTLE POSITION SENSOR NO.2 CIRCUIT LOW INPUTDTCS P0123 AND/OR P0222 MAY BE STORED IMMEDIATELY. THIS IS DUE TO AN ABNORMAL ELECTRICAL NOISE WITHIN THE ENGINE HARNESS...
01-002-13-2753 — ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
SOME VEHICLES MAY EXHIBIT A RATTLE NOISE AND/OR EXHAUST LEAKING NOISE FROM THE REAR OF THE VEHICLE. THE NOISE MAY BE CAUSED BY A GAP BETWEEN THE EXHAUST HANGER BRACKET AND FLANGE, WHICH ALLOWS MOISTURE CONTAINING ROAD SALT TO ENTER AND CAUSE THE EXHAUST STUDS TO RUST AND POSSIBLY BREAK...
SSP-88 — LATCHES/LOCKS/LINKAGES:DOORS:LATCH
MAZDA: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. THE REAR DOORS, NEXT TO CHILD SAFETY LOCKS, IS MISSING METAL STAMPING THAT INDICATE LOCK POSITION. THE LOCKS FOR CHILD SAFETY ARE FULLY OPERATIONAL. *PE MODEL 2012 MAZDA6. UPDATED 12/18/12. *PE
SSP-88 — STRUCTURE:BODY:DOOR
MAZDA: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. THE REAR DOORS, NEXT TO CHILD SAFETY LOCKS, IS MISSING METAL STAMPING THAT INDICATE LOCK POSITION. THE LOCKS FOR CHILD SAFETY ARE FULLY OPERATIONAL. *PE MODEL 2012 MAZDA6. UPDATED 12/18/12. *PE
SB-09-031-11 — STRUCTURE:BODY:ROOF AND PILLARS
MAZDA: ON CERTAIN VEHICLES, ON THE LEFT SIDE A PILLAR OR COWL AREA, WATER MAY LEAK INSIDE. *PE
NHTSA Investigations for the 2012 MAZDA MAZDA6
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the MAZDA MAZDA6
- 2007 MAZDA MAZDA6 — 183 complaints
- 2008 MAZDA MAZDA6 — 121 complaints
- 2009 MAZDA MAZDA6 — 526 complaints
- 2010 MAZDA MAZDA6 — 317 complaints
- 2011 MAZDA MAZDA6 — 179 complaints
- 2012 MAZDA MAZDA6 (current)
- 2013 MAZDA MAZDA6 — 34 complaints
- 2014 MAZDA MAZDA6 — 196 complaints
- 2015 MAZDA MAZDA6 — 78 complaints
- 2016 MAZDA MAZDA6 — 107 complaints
- 2017 MAZDA MAZDA6 — 72 complaints
Other MAZDA Models
- MAZDA MAZDA3 — 3,974 total complaints
- MAZDA 626 — 3,877 total complaints
- MAZDA CX-5 — 3,005 total complaints
- MAZDA TRIBUTE — 2,830 total complaints
- MAZDA CX-9 — 1,786 total complaints
- MAZDA CX-7 — 1,539 total complaints
- MAZDA PROTEGE — 1,377 total complaints
- MAZDA MPV — 1,156 total complaints