2016 MAZDA MAZDA6 — Problems, Recalls & Safety Data

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5/5

★★★★★

Safety Rating

107

Owner Complaints

19 Crashes

1

Recall

ACTIVE RECALL

85

Service Bulletins

0

Investigations

Overview of the 2016 MAZDA MAZDA6

The 2016 MAZDA MAZDA6 has received a total of 107 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). It earned an overall safety rating of 5 out of 5 stars in NHTSA's New Car Assessment Program crash tests. There have been 3 recall campaigns affecting this vehicle, covering issues with AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION, STEERING:ELECTRIC POWER ASSIST SYSTEM, SEATS. 85 technical service bulletins have been issued by Mazda Motor Corp. for this model year. The most commonly reported problems involve the Unknown Or Other (11 complaints), Electrical System (10 complaints), and Service Brakes (10 complaints).

Recalls for the 2016 MAZDA MAZDA6

NHTSA has recorded 3 recalls for the 2016 MAZDA MAZDA6, potentially affecting up to 155,829 vehicles.

Recall 17V546000 — AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION

| 51,943 vehicles affected

Defect: Mazda North American Operations (Mazda) is recalling certain 2016 Mazda6 vehicles. Debris from the welding process during manufacturing of the front passenger seat frame may damage the occupant classification system (OCS) wiring.

Consequence: If the wiring becomes damaged, there may be a loss of power steering assist and the deactivation of the passenger air bag, increasing the risk of a crash and the risk of injury in the event of a crash.

Remedy: Mazda will notify owners, and dealers will attach a protective pad on the seat frame. If the OCS harness is damaged, insulating tape will be applied to the harness. These repairs will be performed free of charge. The recall began...

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Recall 17V546000 — STEERING:ELECTRIC POWER ASSIST SYSTEM

| 51,943 vehicles affected

Defect: Mazda North American Operations (Mazda) is recalling certain 2016 Mazda6 vehicles. Debris from the welding process during manufacturing of the front passenger seat frame may damage the occupant classification system (OCS) wiring.

Consequence: If the wiring becomes damaged, there may be a loss of power steering assist and the deactivation of the passenger air bag, increasing the risk of a crash and the risk of injury in the event of a crash.

Remedy: Mazda will notify owners, and dealers will attach a protective pad on the seat frame. If the OCS harness is damaged, insulating tape will be applied to the harness. These repairs will be performed free of charge. The recall began...

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Recall 17V546000 — SEATS

| 51,943 vehicles affected

Defect: Mazda North American Operations (Mazda) is recalling certain 2016 Mazda6 vehicles. Debris from the welding process during manufacturing of the front passenger seat frame may damage the occupant classification system (OCS) wiring.

Consequence: If the wiring becomes damaged, there may be a loss of power steering assist and the deactivation of the passenger air bag, increasing the risk of a crash and the risk of injury in the event of a crash.

Remedy: Mazda will notify owners, and dealers will attach a protective pad on the seat frame. If the OCS harness is damaged, insulating tape will be applied to the harness. These repairs will be performed free of charge. The recall began...

View full details →

Owner Complaints for the 2016 MAZDA MAZDA6

107 complaints have been filed with NHTSA for the 2016 MAZDA MAZDA6. Below is a breakdown by vehicle component.

Most Recent Complaints

#11694675 | ELECTRICAL SYSTEM | | 113,500 miles
The contact owns a 2016 Mazda Mazda6. The contact stated that after her husband had driven for approximately 2 hours with the seat heater activated, the passenger’s side seat overheated, and the seat started smoking. The driver stated that the seat heating element overheated and burned a hole in the seat, damaging the air bag located near the seat heater sensor. The dealer was contacted, and an appointment was scheduled. The vehicle was not diagnosed or repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 113,500.
#11694675 | SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER | | 113,500 miles
The contact owns a 2016 Mazda Mazda6. The contact stated that after her husband had driven for approximately 2 hours with the seat heater activated, the passenger’s side seat overheated, and the seat started smoking. The driver stated that the seat heating element overheated and burned a hole in the seat, damaging the air bag located near the seat heater sensor. The dealer was contacted, and an appointment was scheduled. The vehicle was not diagnosed or repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 113,500.
#11676202 | AIR BAGS | | N/A miles
My seat doesn’t detect if passanger is in seat so my air bag engine light goes on and off it was recalled and mazda supposedly cleared the issue but seems like they didnt fix it the recall properly
#11676202 | SEAT BELTS | | N/A miles
My seat doesn’t detect if passanger is in seat so my air bag engine light goes on and off it was recalled and mazda supposedly cleared the issue but seems like they didnt fix it the recall properly
#11676202 | SEATS | | N/A miles
My seat doesn’t detect if passanger is in seat so my air bag engine light goes on and off it was recalled and mazda supposedly cleared the issue but seems like they didnt fix it the recall properly

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Safety Rating for the 2016 MAZDA MAZDA6

The 2016 MAZDA MAZDA6 received an overall safety rating of 5 out of 5 stars from NHTSA's New Car Assessment Program (NCAP).

Test Category Rating
Overall Rating ★★★★★ (5/5)
Frontal Crash ★★★★★ (5/5)
Side Crash ★★★★★ (5/5)
Rollover ★★★★ (4/5)

Safety ratings are based on controlled crash tests conducted by NHTSA. A 5-star rating indicates the highest level of occupant protection.

Technical Service Bulletins for the 2016 MAZDA MAZDA6

Mazda Motor Corp. has issued 85 technical service bulletins (TSBs) for the 2016 MAZDA MAZDA6. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.

SA-008-24a — UNKNOWN OR OTHER

Use the symptom troubleshooting tables below to diagnose MAZDA CONNECT concerns.

SA-008-24a — ELECTRICAL SYSTEM

Use the symptom troubleshooting tables below to diagnose MAZDA CONNECT concerns.

SA-078-22 — SERVICE BRAKES, HYDRAULIC

Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may occur, and to better assist the customer in resolving their specific brake concern.

SA-039-22 — ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

Some customers may complain about scratches on the instrument cluster lens.

09-037-21-3839 — EQUIPMENT ADAPTIVE/MOBILITY

NOTE: These vehicles are orginally built with the center display GML8-611J0* and are not applicable to this TSB. Only if the center display has been replaced with GRT7-61-1J0 or GRT7-61-1J0A in the past is the vehicle applicable to this TSB. Some vehicles may exhibit a malfunction where the touch screen...

09-037-21-3839 — EQUIPMENT

NOTE: These vehicles are orginally built with the center display GML8-611J0* and are not applicable to this TSB. Only if the center display has been replaced with GRT7-61-1J0 or GRT7-61-1J0A in the past is the vehicle applicable to this TSB. Some vehicles may exhibit a malfunction where the touch screen...

09-027-21-3829 — EQUIPMENT

Some vehicles (without power seats) may exhibit a driver seat that gradually moves down by itself. This concern may be caused when a load, which is applied to the seat during braking, exceeds a certain level that could impact the retaining mechanism of the seat lifter causing the seat to...

04-002-21-3809 — SERVICE BRAKES

Some vehicles equipped with electric parking brake (EPB) may exhibit a grinding noise from the rear brakes when braking. This may be caused by the rear brake pads not having the capability to remove the rust from the rear brake discs. The red rust accumulated on the discs is exposed...

09-017-21-3808 — ELECTRICAL SYSTEM

Some customers may experience the MAZDA CONNECT rebooting or the screen turning black under any temperature. When the concern occurs, MAZDA CONNECT reboots repeatedly, and if the SD card is removed during this reboot cycle, the rebooting cycle ends. This is caused by some SD cards for the MAZDA CONNECT...

CSP10a — EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

SERVICE REACTIVATION AND OWNER LOYALTY PROGRAM (CSP10) - EXPIRES APRIL 30, 2021

Showing 10 of 85 technical service bulletins.

NHTSA Investigations for the 2016 MAZDA MAZDA6

There are no NHTSA defect investigations on record for this vehicle.

Other Model Years of the MAZDA MAZDA6

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Other MAZDA Models

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