2016 MAZDA MAZDA6 Suspension Problems

The contact owns a 2016 Mazda Mazda6. The contact stated that while driving at an undisclosed speed, there was an abnormal sound coming from the vehicle. The transmission warning light was illuminated. The vehicle was not diagnosed or repaired. The contact associated the failure with NHTSA Campaign Number: 15V451000 (Suspension). The manufacturer was not made aware of the failure. The failure mileage was approximately 70,000.

THE SUSPENSION FEELS LOOSE, LIKE THE STEERING IS NOT IN SYNC WITH THE WHEELS WHEN TURNING LEFT. OCCASIONAL RATTLE AFTER CONSECUTIVE SMALL BUMPS IN THE ROAD AND A SLIGHT VIBRATION AROUND 60 MPH. I HAVE ALL NEW TIRES, A WHEEL ALIGNMENT, AND AN INSPECTION BY TWO SEPERATE MAZDA DEALERS( PUGI MAZDA IN IL, & MAZDA OF JACKSON MS) BOTH SAY THEY SEE NOTHING WRONG.

FRONT END CREAK SOUND UNDER 25 MPH OVER. EXACTLY LIKE THE 1 OTHER COMPLAINT I JUST READ... SIMILIAR VIN# 'S TOO. I.E. WHEN TURNING AND GOING STRAIGHT WHILE ENTERING A SLOPED ENTRY OF DRIVEWAY OR OTHER ENTRY ACCESS SIMILAR. OR GOING OVER A SPEED BUMP SLOWLY. THERE IS A CRICKING SOUND. ALMOST AS IF SOMETHING IS BROKEN OR MISSING IN FRONT END. MY CAR HAS ONLY 15000 MILES ON IT! DEALER HAS 1 MASTER TECH. PARTS TOOK 3 WEEKS TO ARRIVE AFTER THEY TOLD ME 4 BUSINESS DAYS.

THIS CAR HAS SERIOUS PROBLEMS. I HAVE APPROACHED MAZDA WITH NUMEROUS SERVICE COMPLAINTS AND THEY REFUSE TO FIX. THE CAR GETS TERRIBLE GAS MILEAGE NOT THE FACTORY STATED 42 MPG WHICH WAS SOLD ON THE MSRP BUT MORE LIKE 22. THE SUSPENSION DRIVES TERRIBLE MAKES NOISES, THE CAR "CREAKS" WHEN GOING OVER THINGS AND IS NOT STABLE AT FREEWAY SPEEDS. THE CAR ALSO SWAYS FORM LEFT TO RIGHT ON THE FREEWAY AND IS EXTREMELY SLOW TO STOP. IT IS DANGEROUS AND MAZDA WILL NOT FIX. I EVEN HAVE A VOICEMAIL FORM MAZDA CORPORATE STATING THEN REFUSE TO FIX THESE PROBLEMS. I HAVE HAD TO HIRED A LAWYER TO DECLARE THE CAR A LEMON. MAZDA ALSO REFUSED TO SERVICE THE CAR FOR OIL CHANGES, TIRE ROTATION, ETC. I HAVE ALSO FILED A CLAIM WITH MAZDA CORPORATE ALONG WITH THE NUMEROUS TIMES IN AND OUT OF THE SHOP YET THEY STILL REFUSE...

CREAKING OF SUSPENSION SYSTEM. THE CARS MILEAGE IS 7500. IT IS A CREAKING SOUND THAT IS FROM THE FRONT END. I NOTICED IT WHEN TURNING IN AND OUT OF DRIVEWAYS. I CAN REPLICATE IT EVERY DAY AND IT HAS BEEN HAPPENING SINCE I PURCHASED THE CAR.