2016 KIA SOUL Fuelpropulsion System Problems
77 NHTSA complaints on file
Fuelpropulsion System Issues in the 2016 KIA SOUL
77 fuelpropulsion system complaints have been filed with NHTSA for the 2016 KIA SOUL. Of these, 0 involved a crash, 4 involved a fire, and 1 resulted in injury.
77
Complaints
0
Crashes
4
Fires
1
Injuries
0
Deaths
All Fuelpropulsion System Complaints
While driving on a road trip from Charleston, South Carolina to Florida in January of 2023 the factory installed catalytic converter failed (front facing) clogging the exhaust system and damaging the engine (engine now experiences blow by and pistons rings have been damaged). A recall for the overheating of the catalytic converter was marked as repaired before I bought the car. However, I believe that either the update was not done to the on-board computer or that a damaged catalytic converter was not replaced. This directly led to the subsequent failure in question and has since damaged my engine. At the time of the incident, an investigation of both catalytic converters revealed heavy sediment deposits and the core of the filtering component of the front facing unit had become so corroded that a chunck of it had broken loose and become lodged in the connecting hose that linked it to...
Rcall SC176 I have tried multiple times to schedule the required recall repair for my Kia, but my local dealer has not responded to phone calls or emails. I cannot travel to another state to complete this recall. Kia has not provided a reasonable option to complete the safety repair. I am requesting assistance to get this recall completed safely and locally, and at no cost.
While driving my 2016 Kia Soul Plus on the highway, smoke began coming from the rear of the vehicle. Within seconds, flames were visible. Other drivers flagged me down, and I was able to pull over. I evacuated three dogs from the car, but the vehicle quickly became engulfed in flames and was a total loss. The fire department responded and extinguished the fire. There were no warning lights or unusual performance issues immediately before the fire started. The vehicle had not been modified and was in regular use. This incident posed a severe risk to my safety, the safety of my pets, and others on the road. My VIN currently shows no active recalls, but Kia has issued recalls for engine and electrical fire risks in other Soul models. The fire appears related to engine, electrical, or fuel system malfunction. I strongly believe this defect should be investigated for...
The vehicle started losing power and then stalled just as we pulled onto our road to our home, no light indicators were on and it started back up, but the traffic behind us causing slowing and potential risk to us and others. When restarted it would not accelerate appropriately and at that time we were able to put it in neutral and push it the remaining way, again causing a VERY dangerous situation. Upon inspection it was noticed that the oil was barely readable. We added 4 quarts (the vehicle has routine oil changes and is not due for another month or 1,000 miles) and let it sit for about 20 minutes. Upon restarting, the engine started making a loud pinging sound and oil was noticed coming out around the butterfly valve. At that time the cabin air filter and engine air filter was changed, butterfly valve cleaned and another...
I’m reaching out as my Catalytic Converter is needing to be replaced due to being faulty and my vehicle per VIN is not included in this recall for some reason however it is the exact issue all of the others have that are included in it. I have only had my vehicle for a year and it is an extremely expensive repair so I am asking if there is any help for this issue because I need it as well just as everyone else who has a recall for this issue
We purchased a 2016 Kia Soul with the GDI engine in October 2024 from Jim Shorkey Kia in Uniontown with 60K miles on it. We just had to have a whole new Catalytic Converter installed that cost us $1500 because the one on this car was completely messed up. It caused the car to stall, have no power and when my daughter was pulling into her parking space, this caused the brakes to stop working because the car was getting NO power. The converter was completely clogged and the whole thing had to be replaced (AT OUR EXPENSE)! This was a recall for the same year Kia Souls, but somehow this one is NOT on the recall list for the exact thing that these were being recalled. How does that work? We were left without a vehicle for days and we had to pay to have the car towed to...
2 years ago Kia had a recall on the catalytic converter that I found out about after my car displayed the engine light and shut down and would not drive. I had to tow it and they told me it was the catalytic converter but it had a recall. I took it to Kia and They said they replaced it but I'm not sure they did it properly, as I drove to Sarasota and the engine light came on I pulled over and let the engine cool and continued on with no problems until on my way back it did the same. I called the dealership but they told me it was fine. Now I'm driving today to the bank and on the way back the car would not drive faster than 5 mph!!! I drove back the couple miles to the mechanic beside my warehouse and he said it's...
Vehicle was taken to Clovis Kia to address recall NHTSA# 23V218 (SC267). Kia was unable to fix the issue and ordered a battery pack replacement (they replaced the current battery pack 2 years and roughly 20K miles previously). New battery pack was installed and the system still does not function properly. Multiple error codes present and car is undriveable. At the 1 month mark we demanded a loaner vehicle. They swapped the loaner for another one when the car neared 5k miles. After 4 months, our vehicle is still not operational. in 4.5 years of ownership, the car has sat at Kia Clovis for 6+ months to address multiple battery issues, safety recalls and electrical issues. We have requested updates and information but Kia corporate is not responsive. So we have documented for a California Lemon Law buyback and sent a demand message to Kia to buy back the vehicle...
I am writing to formally express my concerns and dissatisfaction regarding the handling of Recall SC176 on my 2016 Kia Soul. The vehicle is currently at the Kia, yet there are significant discrepancies and unresolved issues related to the recall service history and the persistent problem described in the recall notice. Issues and Concerns: Lack of Recall Service Documentation: According to Kia Motors’ service line (800-333-4542), recall service for SC176 was reportedly performed on 12/13/2019 at 60,160 miles. However, I recently pulled the Carfax report, and there is no mention of any recall-related maintenance being performed on this date. Instead, the report lists unrelated services such as tire balancing, detailing, etc. Why is the recall repair not documented on Carfax, and why is there no proof of this critical work being completed? Persistence of Recall Issue: Despite the alleged completion of the recall work, the issue described in Recall SC176—excessive...
My wife was driving the 2016 KIA Soul EV and the car just shut itself off in the middle of the intersection. She was able to turn the car off and turn it back on, but nearly caused an accident. A few months later it did it again. After getting a new software update, I told KIA About the vehicle shutting down, and they told me that if it happens again that we will need to bring it it. So we brought it in. We believe we were able to narrow down the cause to be related to regenerative breaking on a full battery. On Newer EV models, when the battery is fully recharged, regenerative breaking is disabled to prevent overcharging the battery, I dont know what they do to these kias. When we brought it in they said it needed a new battery, but I am not sure if...
Turning off a highway onto a rural road & without warning my car would not accelerate. Turn off , let it cool, start up and only get about quarter mile until i lost power again. Had it towed to local garage & told its a blocked catalytic converter & very expensive. Kia says its not covered under warranty or recall so now its just been sitting at the garage for over a month while I pay storage fee until i save enough to repair it
With the ac running it will accelerate it stalls out
I purchased this 2016 Kia Soul from a dealership in April, 2024. On [XXX], I was driving on a residential street when I heard an explosion. Smoke poured from the back of the car and from under the hood. I tried to stop, but the brakes failed. I put the car in park, but it would not stop. I finally put the emergency brake on and it stopped. By this time, the car was basically a fireball. I had to get out by stepping through fire. I inhaled smoke from the burning and melting elements of the vehicle. The fire department arrived quickly, but it took 10-15 minutes to put the fire out. I have since learned that Kia knew of the problem and there was a class action suit against them, which it is too late for me to file a claim on. As [XXX] , I am very...
i have a 2016 Kia Soul EV+. The Hghi Voltage Battery Pack Assembly is malfunctioning and it only charges to 30 percent or a 30-mile range. It should charge to a 90-mile range. While driving, it suddenly drops from a 25-mile range to an 18- mile range, I sometimes smell an electrical burning smell. When the battery gets down to an 18-mile range. it suddenly starts to drop dramatically. The car goes into a turtle mode and cannot even reach 20 miles per hour. KIA has issued an IMPORTANT SAFETY RECALL INTERIM NOTICE for this problem, and I contacted a KIA dealership to resolve the issue. According to the notice, KIA is supposed to replace the defective battery. I have put in three service requests, but I have not heard back from kIA after the initial contacts. I cannot drive this vehicle like this, and I am making payments on...
The propulsion battery has so much degradation that when I drive on the freeway the "turtle" mode activated not allowing me to do freeway speeds with cars around me. It forced me to slow unsafely while cars were behind me, I had to react quickly to turn on my hazards and try to get the vehicle to speed up. If I was too slow or another driver was inattentive we would have been hit from behind by a vehicle going much faster.
Vehicle entered limp mode on a dangerous rode in central Florida and would not accelerate over 20 mph. We had the vehicle towed 70 miles at the expense of $350 outside of coverage by our auto insurance. The dealership advised this was a failure of the catalytic converter which was just changed in Dec 2021 under a Kia recall campaign. They’re now saying it is not under warranty as they only cover 12 months 12,000 miles.
Intermittent problem with acceleration. Very occasionally, 200+ miles between episodes, while accelerating, the car slows down. When this happens the gas pedal fades similar to brake fade when brakes are about to fail. It lasts 2-3 seconds and then returns to normal. There are no error codes. Has occurred while driving on the freeway and when accelerating from a stop. There have been 5-10 incidences of this in the past 12 months, because the problem is so intermittent, mechanics are unable to reproduce it. We have replaced the throttle position sensor The local Kia dealer and independent mechanics are unable to shed any light on why this may occur. An internet search found other owners of Kia cars with similar complaints
Reoccurring check engine light for the omissions system. Damage to the catalytic converter, diagnostic codes. Poor gas mileage and abnormal engine combustion. Oil is burning extremely fast in engine, having to get oil changes more frequently. Incident where vehicle was driving, came to a complete stop and would not accelerate in the middle of heavy traffic. Had to replace all 4 fuel injections and spark plugs due to how ineffective the GDI engine runs.
Within the first year of purchase, vehicle was emitting large amounts of smoke from tailpipe while going uphill while accelerating. The smoke would completely envelope the car behind. Mr. Friendly Kia (now Ken Ganley Kia) of New Port Richey, Florida, would not repair because "they could not reproduce the event in their shop". I made several requests to fix the problem. Vehicle eventually started to have lessened power upon accelerating from a stop light. Took it to other repair shops, since Kia wouldn't fix it, but vehicle did not produce any repair codes. Vehicle was always serviced with oil changes, etc. In 2022, with acceleration issue getting much worse, vehicle ran completely out of oil, but didn't produce any oil light or codes. Oil started appearing very dark, blackish. Late 2023, and several trips to repair shop later, still with no codes, vehicle started to exhibit periodic flashing oil light...
I had recently acquired my 2016 Kia soul from a used dealership, and as I had gotten it, inspected by a mechanic, the back rear brake was locked. The Penrod was missing on one of them, and my driver side door lock was broken and I thought that was simple issues that could be repaired. You know that’s a used car whatever as I started driving it not even a month later I start feeling heavy acceleration when barely hitting the gas and trying to shift because it is a manual and loss of power on first and second gear, like it was going to stall out without even rubbing the RPMs to get it to move. I did some research found out that there was multiple recalls on the catalytic converter and it’s causing a fire the ECUs and also the antitheft system so I am a single mom....
Kia issued a safety recall for battery (thus is an all electric Sol) and we dropped it to the dealer for repair. Since then Kia has replaced the battery and updated software several times with no results. We continue to receive a battery warning and unable to charge the car. The car has been with the dealer multiple times for the past 6 months. the most recent visit it is with them since Dec [XXX]. We are left in a situation with no car for our 16 year old as she is not allowed to drive the loaner car or any other rental . Continued follow up with Kia consumer affairs has provided no feedback and communication. The dealer has also indicated that there are several such cars at this dealer and others around the country. We need a solution immediately and need our car. INFORMATION REDACTED PURSUANT TO THE...
Catalytic converter failing. First began failing in December 2023. Took to have serviced. Told to put cataclean in my gas tank. Check engine light went off. Check engine light came back on again. Same code for catalytic convertable. Was told that it was a possible O2 sensor, or possibly be the catalytic converter. Then I was notified other 2016 Kia soul have had the exact same issue with a faulty Cadillac converter failing and effecting performance and causing engine damage. This was a Kia dealership that notified me of this. However even though I have a 2016 Kia soul, and there’s already a recall on Catalyatic converters for 2016 Kia soul, I was told I’d need to pay out-of-pocket for a new catalyatic converter because my car wasn’t on the recall list. Other models the 2016 Kia soul have also failed. The recall needs to be extended to all models...
INCIDENT: [XXX] Driving from [XXX] to [XXX] Notice a slight gasoline smell in the car. I figured it was traffic smog. [XXX] I noticed the inside of the car still smelled of gasoline. Looked up on Google to see if this was an underlying issue. My quick search led me to believe that it was severe. Firestone Complete Auto Care [XXX]: After a quick lookup on Google, I called my local Firestone via Bluetooth to see if they had an opening today. When I talked to a worker describing my concerns, they told me there were no openings that day and that tomorrow ([XXX]) they were available. I booked an appt for [XXX] at 10 a.m. When I finished talking to FireStone, I was driving through [XXX] . Driving through [XXX] to get back home ([XXX]): I stopped at a light that intersects between [XXX] and [XXX]. I noticed that...
Motor burns excessive oil; took vehicle to Kia dealership in October 2023. I told to get a full.synthetic oil change, and to return in 1000 miles to check the oil consumption. After an oil consumption test, if the vehicle is burning excessive oil, I told that my vehicle to my dealership to file a claim under the manufacturer's warranty to replace my motor/ engine needs to have a top engine cleanout at $500. If my vehicle fails this test, I am to return the vehicle to receive a new motor/ engine under the manufacturer's warranty. This is preposterous!
My engine light malfunctioned, never lit up to report a clogged catalytic converter.
While driving the vehicle the car shuts off
Engine stalled on me while going 60mph on the freeway to almost 20 mph. Check Engine light flashed twice. Engine is now knocking.
I have a Kia Soul that is under the engine warranty recall. I was able to drive my vehicle while working with Kia to document issues with my engine. Today I was informed that my catalytic converters are clogged and that is what is causing my vehicle issues, not my engine. The only way my catalytic converters could be clogged would be from faulty engine, but Kia is denying any issue with my engine (that is under warranty) and instructing me to continue driving my vehicle. My vehicle is unable to maintain speed, shakes violently after running 5 minutes, and dies frequently. It is not a safe vehicle to drive on the road.
The catalytic system began breaking apart and throwing an engine light error. The system progressively got worse until it lead to complete failure not allowing the fuel system to work nor the vehicle to be able to accelerate.
The vehicle suddenly stalls while in traffic without notice. It has to be put in on park, turned completely off, and then restarted. People behind my car almost rear end my vehicle causing a collision. Highly unsafe. This has happened numerous times usually after being stopped at a traffic light or stop sign.
Ive gotten 3-4 tuneups every year for the past 4 years. Each year the car randomly shuts off and start running rough they change the coil packs and the spark plugs but every year I drive locally and not far yearly but I still have to get tune ups, 3rd party insurance and state farm spent a total of 12-14k of electrical wiring the doors were controlling the A/C the lights would flicker when trying to turn on A/C. The windows stopped working wouldnt go up or down, the A/C heat wouldnt work this was work everything new and rewired Kia of Anderson kept the car for 4-5 weeks and I had to turn around 2 days later bring it back because the doors and A/C and heat repeated the same thing, they changed the door panel on driver side and 4-5 months ago A/C heat stopped working randomly while...
6/26/23 found I had a fuel leak on top of gas tank. Didn't get fixed until the next day. Drove home just to discover a 2nd leak at the hose the following day the 29th. The dealership,that I actually work at, told me to drive it as is until the backorder part comes in approximately 3-5 days. It's now the 5th of July and it is not fixed. I'm asthmatic and have COPD and live in Florida.
During normal driving operation, the car makes a loud bang and the drive system shuts down. The dash lights remain on indicating that the main drive battery needs to be checked. I've had to coast to the side of the road each time as there is no power at all. When I shut the car down and restart it, it drives normally. This happens at least once a week. I try to drive the car only in low traffic conditions. This has happened in places where I couldn't pull out of the traffic lanes and caused traffic to pile up behind me. I called the dealer the first time it happened and was told they didn't understand what it could be.
While driving my car it started slowing down all at once like it wasn't getting gas, to about 10 mph. I was traveling approximately 55 mph. The vehicle that was behind me almost rear ended me. Had it checked and they told me that it was related to the cadillac converter (02) system. It needed replaced.
The catalytic converter, which is a known issue for Kia Soul models from 2012-2016 has started to show signs of failure- namely code P0420. This is despite having the apparent “fix” as detailed in Kia recall SC176, which was a mere software update. Now that the converter has shown signs of failure, Kia refuses to honor the replacement as stated in the recall since the vehicle is above 80,000 miles. Clearly, the recall did not fix the issue.
The vehicle contains a defect related to motor vehicle safety or does not comply with an applicable federal motor vehicle safety standard ENGINE REPLACED THRESHOLD REPLACED CATALITIC CONVERTER BLEW ECU COMPLETED AIRBAG WARNING DOES NOT CLEAR INACCURATELY REPORTED/ COMPLETED VEHICAL MALFUNCTIONING LOSS OF POWER
KIA Soul had a malfunction with the Catalytic converter and a bad injector which damaged the pinions and the sparks plug of the vehicle causing thousands of dollars in repair.
Excessive oil burning engine stalled on the highway wont accelerate
What component or system failed or malfunctioned, and is it available for inspection upon request? Cadalic converter we clogged due to carbon emissions. Oil is low and light flashes when below 15 mph even though the oil was changed at a Kia dealership less than 3 weeks ago. Oil leak is visible on engine. The car will also shake and jerk when driving. It would be available depending on the day. How was your safety or the safety of others put at risk? My wife and kids have been stuck on the road twice now due to this issue during heave traffic. The car started shaking and my wife had trouble controlling the car. Has the problem been reproduced or confirmed by a dealer or independent service center? The dealership said the issue was with the gdi (gasoline direct engine), that it was clogged due to heavy carbon emissions and...
While driving, my car's engine simply died while driving and refused to start back, giving a battery light and the oil light on the dash. A local mechanic is assuming the issues seen here are related to a recall for this model's GDI. Thankfully I was able to safely push it into a nearby parking lot to be towed. That said, my only car is now out of service until the Kia dealer can look at it to confirm if it was related to the recall, about 2-3 weeks for this one
Kia Motors America (Kia) is recalling certain 2012-2016 Kia Soul vehicles equipped with 1.6L Gasoline Direct Injection (GDI) engines. High exhaust gas temperatures may damage the catalytic converter, possibly resulting in abnormal engine combustion and damage to one or more of the engine's pistons and possible piston connecting rod failure. Recall consequence Piston damage may result in an engine stall, increasing the risk of a crash. A broken connecting rod may puncture the engine block allowing engine oil to escape. The leaking oil may contact the exhaust, increasing the risk of a fire. Recall action Kia will notify owners, and dealers will upgrade the Catalytic Overheating Protection Engine Control Unit logic to prevent overheating of the catalytic converter. In addition, the catalytic converter will also be replaced if it has been damaged. Depending on the extent of any damage, the engine may also be replaced, free of charge. The recall...
I just bought the car. Test drive went fine. I was driving the car when the engine rpms stopped working. I could not get the car to increase speed. I was going up a small hill at 35mph when the car just stopped dead in the road. Luckily I was not in traffic. I repeatedly tried to start the car . Finally it started but the driving was the same. I limped home with my flashers on and have not driven it since. I have an app on 8/5 with a kia dealer. They told me I had to drive the car there. I couldn't have it towed. Hopefully I will make it. This problem doesn't happen all the time. I have driven it when it starts up and no check engine light comes on and the rpms are normal and it drives fine. I feel if the engine heats...
Cylinder 3 went out in the engine and car seized. Prior to this the car burned through oil very quickly and the entire car would shake. Kia of El Cajon said it was not an engine issue, my car was totaled and I sold it for scraps. Very disappointed with the service during this time.
I was heading home on the highway when I noticed the car was having trouble accelerating. I was taking the exit to my house when I heard the knocking in the engine start. I was half a mile from my house so I continued slowly as the acceleration issues continued. As I was getting closer to my house the oil light came on. I parked the car in the driveway and turned it off immediately. A cursory inspection indicates that the engine has suffered catastrophic damage. There is high end a “tapping” sound coming from the top side, even while briefly idling the engine, indicating damage in the area of lifter/s and/or camshaft lobe/s. Inspection of the engine oil presents metallic particles. Finally, we observed that an uncharacteristic and excessive pressure is coming from the crankcase when the oil filler cap is removed while the engine is idling. This is...
Unknown have a strong gas smell from under hood passenger side and fuel leak was detected by mechanic during oil change service
Vehicle looses power. Sounds muffled and noisy. Engine knocking. Does not shift as it should. Engine gets hot, dash board got hot yesterday. Where is the oil going? No check engine lights. Started approx a month after I had the kia dealer do the computer update. Seems to occur with hills, Excelleration, when it has to work. I had a tune up, fluids changed, mechanic gave up. Kia said I had to take it to a kia dealer.
Catalytic Converter overheated causing a fire beneath the car.
Three issues: 1) Upon stepping on the gas from a stop, the car often takes 4 or more seconds to actually move. This more than once has gotten me almost hit in the back by the other cars. 2) The car often makes "tractor noises" that are extremely loud and annoying. 3) The mechanic at the shop I took it to said that there's a crazy amount of oil going though the exhaust system. This could result in hat accumulation in the engine and jam it up (at best) or actually lead to a spontaneous fire. I am afraid of getting stranded so I haven't been driving very much. The KIA dealership said that there's nothing they can do. are you kidding me?
My car just stopped without warning.. Kia dealership states it need a catalyst converter and 02 sensor.. no engine light came on.. it just stopped.. after they put an software for 50000 incase the engine fail.. well my catalyst converter fail.. without any warning
SEEMS THE CHECK ENGINE LIGHT COMES ON AND OFF AND WHEN TAKEN TO THE DEALERSHIP. THEY CANT FIND NOTHING WRONG WITH IT. THE CHECK ENGINE LIGHT CAN STAY ON FOR DAYS AND THE ENGINE RUNS RUFF. WHEN THIS IS TOLD AT THE DEALERSHIP THEY SAY THEY CANT FIND ANYTHING. THIS LIGHT IS ON WHEN THE CAR IS RUNNING WEATHER ITS SITTING STILL OR DRIVING.
Other 2016 KIA SOUL Problem Areas
Engine
531 complaints
Unknown Or Other
110 complaints
Engine And Engine Cooling
59 complaints
Power Train
57 complaints
Electrical System
53 complaints
Engine And Engine Coolingexhaust Systememission Controlcatalytic Convertor
38 complaints
Vehicle Speed Control
29 complaints
Steering
28 complaints
Air Bags
16 complaints
Structurebody
16 complaints
Service Brakes
15 complaints
Exterior Lighting
13 complaints
Suspension
8 complaints
Visibilitywiper
7 complaints
Electronic Stability Control Esc
6 complaints
Exterior Lightingheadlights
4 complaints
Seat Belts
4 complaints
Seats
4 complaints
Firerelated
2 complaints
Electrical System12v24v48v Battery
1 complaint
Electrical Systemalternatorgeneratorregulator
1 complaint
Electrical Systemignitionanti Theftimmobilizerproximitykeysender
1 complaint
Engine And Engine Coolingcooling System
1 complaint
Engine And Engine Coolingengineoillubrication
1 complaint
Engine And Engine Coolingexhaust Systemmanifoldheadermufflertail Pipe
1 complaint
Exterior Lightingturn Signal
1 complaint
Forward Collision Avoidance Adaptive Cruise Control
1 complaint
Forward Collision Avoidance Warnings
1 complaint
Interior Lighting
1 complaint
Power Trainaxle Assembly
1 complaint
Steeringcolumn
1 complaint
Steeringsteering Wheel Handle Baryawangle Sensor
1 complaint
Structurebodydoor
1 complaint
Tires
1 complaint
Traction Control System
1 complaint
Vehicle Speed Controlaccelerator Pedal
1 complaint