NHTSA Complaint #11533490 — 2016 KIA SOUL FUEL/PROPULSION SYSTEM

Complaint Details

ODI Number	11533490
Vehicle	2016 KIA SOUL
Component	FUEL/PROPULSION SYSTEM
Date of Incident	July 17, 2023
Date Filed	July 20, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

I have a Kia Soul that is under the engine warranty recall. I was able to drive my vehicle while working with Kia to document issues with my engine. Today I was informed that my catalytic converters are clogged and that is what is causing my vehicle issues, not my engine. The only way my catalytic converters could be clogged would be from faulty engine, but Kia is denying any issue with my engine (that is under warranty) and instructing me to continue driving my vehicle. My vehicle is unable to maintain speed, shakes violently after running 5 minutes, and dies frequently. It is not a safe vehicle to drive on the road.

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