NHTSA Complaint #11713090 — 2016 KIA SOUL
ENGINE issue reported to NHTSA
Complaint Details
| ODI Number | 11713090 |
| Vehicle | 2016 KIA SOUL |
| Component | ENGINE |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | FL |
Consumer Description
While driving on a road trip from Charleston, South Carolina to Florida in January of 2023 the factory installed catalytic converter failed (front facing) clogging the exhaust system and damaging the engine (engine now experiences blow by and pistons rings have been damaged). A recall for the overheating of the catalytic converter was marked as repaired before I bought the car. However, I believe that either the update was not done to the on-board computer or that a damaged catalytic converter was not replaced. This directly led to the subsequent failure in question and has since damaged my engine. At the time of the incident, an investigation of both catalytic converters revealed heavy sediment deposits and the core of the filtering component of the front facing unit had become so corroded that a chunck of it had broken loose and become lodged in the connecting hose that linked it to the rest of the exhaust system, leaving the entire system blocked. Because I bought the car used, I wasn't aware of the recall history at the time of purchase. Nor was I given a vehicle history report or receipts for any work that had previously been done. When I pulled a vehicle history report shortly after the incident I was unable to accertain what the actual repairs to the car were previous to my ownership, just that it had been taken to a Kia dealership for service with dates listed. The issues still remain and I am unable to afford the lengthy and very expensive repairs suggested by multiple mechanics to correct them. I also still owe money on the note as the result of having to deal with a predatory business to secure financing in the first place. I hate to think I was taken advantage of but I can't help but feel like the catalytic converter should have been changed during that previously marked recall repair and clearly wasn't. Please help me figure out what went wrong here and if possible help me remedy this situation, especially if there was indeed fraud involved. Thank you
Related Complaints for the 2016 KIA SOUL
Other ENGINE Complaints
#11718401
SUBJECT: Engine → Stall → Loss of power while driving: While driving normally, the vehicle began losing power and co...
#11716953
I have put my 3rd Catalytic Convertor on this car. It looses power going uphill. Which is not safe. Just had 3rd o...
#11713288
The vehicle is suffering from excessive oil consumption (over 1 quart per 1,000 miles) and a recurring P0420 (Catalys...
#11711826
Engine knock engine failure
#11710195
They have a recall on the catalytic converters for the 1.6 engines but not the 2.0. I have had to have mine replaced...
Recent Complaints for the 2016 KIA SOUL
#11718798
STEERING
When car is turning a right, the car turns off. When car is parked & stearing isnt straight car wont turn on.
#11718401
POWER TRAIN
SUBJECT: Engine → Stall → Loss of power while driving: While driving normally, the vehicle began losing power and co...
#11718401
UNKNOWN OR OTHER
SUBJECT: Engine → Stall → Loss of power while driving: While driving normally, the vehicle began losing power and co...
#11717902
EXTERIOR LIGHTING:TURN SIGNAL
The contact owns a 2016 Kia Soul. The contact stated that while driving at an undisclosed speed, while making a right...