NHTSA Complaint #11528891 — 2016 KIA SOUL ELECTRICAL SYSTEM

Complaint Details

ODI Number	11528891
Vehicle	2016 KIA SOUL
Component	ELECTRICAL SYSTEM
Date of Incident	November 9, 2022
Date Filed	June 26, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MO

Consumer Description

During normal driving operation, the car makes a loud bang and the drive system shuts down. The dash lights remain on indicating that the main drive battery needs to be checked. I've had to coast to the side of the road each time as there is no power at all. When I shut the car down and restart it, it drives normally. This happens at least once a week. I try to drive the car only in low traffic conditions. This has happened in places where I couldn't pull out of the traffic lanes and caused traffic to pile up behind me. I called the dealer the first time it happened and was told they didn't understand what it could be.

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