NHTSA Complaint #11697108 — 2016 KIA SOUL SERVICE BRAKES

Complaint Details

ODI Number	11697108
Vehicle	2016 KIA SOUL
Component	SERVICE BRAKES
Date of Incident	October 16, 2025
Date Filed	November 3, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

I was driving in the carpool line to Anaheim with my daughter, the car starts pulling and make a noise in the front part and start loosing speed, from 75 miles per hour to 40 miles per hours in 2 minutes. I drove to the safety zone but in high risk to a crash. All the sensor lights on in the front part. And the steering feels hard, no movement. We feel so stressed and unsafe. The police officer help us and The 511 towing help this was on October 16th. We pay $830 dlls to the AAA to bring the car to San Diego.

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