NHTSA Complaint #11521373 — 2016 KIA SOUL UNKNOWN OR OTHER

Complaint Details

ODI Number	11521373
Vehicle	2016 KIA SOUL
Component	UNKNOWN OR OTHER
Date of Incident	May 9, 2023
Date Filed	May 10, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

The catalytic converter, which is a known issue for Kia Soul models from 2012-2016 has started to show signs of failure- namely code P0420. This is despite having the apparent “fix” as detailed in Kia recall SC176, which was a mere software update. Now that the converter has shown signs of failure, Kia refuses to honor the replacement as stated in the recall since the vehicle is above 80,000 miles. Clearly, the recall did not fix the issue.

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Recent Complaints for the 2016 KIA SOUL

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