NHTSA Complaint #11700841 — 2016 KIA SOUL POWER TRAIN

Complaint Details

ODI Number	11700841
Vehicle	2016 KIA SOUL
Component	POWER TRAIN
Date of Incident	November 10, 2025
Date Filed	November 21, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

Transmission failed when mileage was at 88,000 miles and is not opererational to drive. After taking car to a pirate auto shop the mechanic informed me it showed codes P0753 and P073, and informed me the transmission fluid had metal debris inside it. This is a known defect from this specific Kia model. Then took it to the Kia Dealership in Chula Vist, for diagnostic, they informed me P073 code shown up and recommended to replace the transmission. This is known defect that is associated with the Kia Soul manufacturer, and is related to the recall. My safety was put at risk when I was driving and after I stopped at a red light the car was in drive and would not accelerate when I pressed the gas, this problem was confirmed by the dealership with diagnosis paperwork. Their was no warning when this issue occurred, additionally Kia corporate refuses to accept responsibility for their manufacturer defect.

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