NHTSA Complaint #11707878 — 2016 KIA SOUL UNKNOWN OR OTHER

Complaint Details

ODI Number	11707878
Vehicle	2016 KIA SOUL
Component	UNKNOWN OR OTHER
Date of Incident	December 29, 2025
Date Filed	December 30, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MI

Consumer Description

I went into the store come out of the store and got in the driver seat shut my door and the rear windshield exploded. I looked it up online and there are other customer complaints of the Kia soul with the same issue of the rear window exploding I called Kia and they told me even if the warranty was still good on my vehicle that it would have to go under inspection and it still would be an if he situation because other factors could be making the windshield explode Kia was unhelpful rude and did not want to help with the problem

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