2015 JEEP GRAND CHEROKEE Unknown Or Other Problems

While driving on the highway my vehicle will shift to neutral

My engine oil is mixing into my coolant jug and radiator replaced the oil cooler housing and the issue still continues

Last year while driving my 2015 Jeep Grand Cherokee, the headrest collision system went off for no reason, hitting me in the back of the head. Luckily I did not lose control of the vehicle and there was no collision or injury to myself. It was very scary, but I maintained control of the vehicle. I went to my local Jeep dealer Pembroke Pines Jeep Auto Nation at 13601Pines Blvd Suite A Pembroke Pines, FL 33027. They told me it was a known issue and the service person made an appointment for me later that week , at which they replaced the headrest at no cost to me under a recall service bulletin issued by Jeep/Stellantis. The same thing happened last week while driving, when the passenger side headrest activated for NO reason, this time striking my wife in the head. I went back to the same dealership. They told...

Driver side headrest deployed on its own while parked. No warning, no messages, no failures with the vehicle.

The headrests on both my drivers and passenger side popped out. This seems to be a reoccuring issue with Jeeps and it happened while I was driving. The airbags have not been deployed and I was not in an accident. They will not go back in and Jeep wants $750 to replace each as they are not covered under a recall.

Component/System Involved: Active head restraint (headrest) – deployed without cause. The component is available for inspection upon request. I also have photos documenting the incident. Description of Incident: On August 6, 2025, at approximately 5:40 PM, while driving home from work at around 35 MPH, the driver-side headrest deployed suddenly and forcefully, striking the back of my head. There was no sudden braking, no impact, and no vehicle in front of me. The deployment was completely unprovoked and occurred under normal driving conditions. Safety Risk: This unexpected deployment posed a serious safety risk. It could have caused me to lose control of the vehicle and potentially crash. I am currently experiencing neck and upper back pain as a result. Reproducibility: The issue has not yet been inspected or confirmed by a dealer or independent service center, as it occurred just last night. Inspection: The vehicle and the headrest component have...

Carbon fiber door panels completely fell off and driver rear end safety headrest went off while driving and gave me a minor blast on back off my head… I was not in a rear end collision!

Safety mechanism on head rests on both driver and passenger seat both have deployed without an accident happening.

Driver side headrest deployed while parked overnight in my driveway. It is available for inspection. I was not in the car so no risk to myself or others. I have not yet called my dealership. No inspections have been made as yet.

We were just driving on the road when the passenger head rest deployed forward. We were not hit or parked anywhere, just normal driving through town. This sent a slight tingling sensation around back of neck and spine, now just sore later in the day.

The Traction control light comes on while driving, once that happens it changes the performance of the vehicle it stays in one and it doesn’t allow you to do more then 43 at the most.

The SRS airbag light keeps coming up and does not show up as an error when a diagnostic is run on the car and they need to pull tge system apart to figire iut what the issue is. Secondly the capless gas tank nozzle keeps falling off.

Car stalls without warning. Car is able to cruise and brake until I can pull off to the side of the road. Car will restart after turning it off. Speed, time, duration of the drive does not matter. It happened at 40 MPH, 60 MPH, 80 MPH. It happens 5 minutes into a drive or 20 minutes. Took it to the mechanic multiple times, codes do not pop up. Engine light does not come on. Mechanic is unable to find the problem.

I was crossing a road to get to the median and my Jeep stopped moving in the middle of a 4 lane highway, separated by a median that I never made it to due to it stopping moving during acceleration. It made noise when I pressed on the gas pedal but didn’t go anywhere. I was hit by a car that couldn’t avoid me, and my daughter and I were injured in the crash. My daughter had a fracture in her right leg & facial bruising. I had a laceration requiring stitches and facial bruising, lost consciousness at the scene and am severely concussed. Progressive deemed my Jeep a total loss.

While driving the vehicle the shifter goes into neutral from drive

While driving on 4 lane, at 55mph Jeep Grand Cherokee shifts into N very rough, steer to shoulder of hwy - dash reads “vehicle speed to high to shift” - and kills motor. Happened 3 times last night (12/3/24 at 7:15pm- outdoor temp was 21) Very, very hazardous to say the least!!! What is happening here? At the time this happened- no warning at all! Jeep has a serious problem with others complaining about this same issue- they have gotten no answers.

Our Jeep will shift into neutral at random while driving. This has happened 5 times with in 2 years and twice on the same day. The most recent incident occurred on [XXX] while driving my wife and 3 week old daughter to Orange County. On this day, the Jeep shifted into neutral twice. The first time it happen, we were heading to Orange County and I was on the offramp when it shifted and I was able to pull over safely. My wife has experienced this previously and told me to turn off the car and wait a minute and turn it it back on. I was able to turn the car on and got to our destination. On our return home, it happened again while we were in the fast lane on the highway. I had to cross 5 lanes while the vehicle was in neutral during traffic. Once,...

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Fuel pressure pump system RECALL, the dealership refuses to put the RECALL part on due to my vehicle not running. There has been more problems with my JEEP as well with the amount of recalls and malfunctions I have been in and out of the garage. Currently is being held at Roger Williams Chrysler Dodge Jeep Ram- Weatherford TX. I just want to get my recalls done first to go from there and then will get my Jeep fixed if the recall does not fix the problem. I have had it there since June and they have the part in just are refusing to put it on.

When raining the water will leak throug the sunroof or headliner not sure where it comes through but it comes from 2 places one hitting the arm rest / middle console which caused the terrain selection to go out and im worried it will cause the screen or something else to go out and catch on fire as I read it is common with these problems , when I purchased the vehicle as well they said it was just a frozen trunk gate spring but once I looked up the problem happening it is said to cause the gate to go out

The Sun roof on my vehicle spontaneously exploded while I was driving on the highway. There was no one in front of me or behind me. I was traveling at around 65mph. Thankfully my children were not in the car.

Driving on highway 290 West near Waller. At 75mph I attempted to pass slower traffic by accelerating after moving into the farthest left (passing) lane when my Jeep lost power. Had to maneuver while coasting between traffic in lanes (frogger anyone?) to farthest right lane by coasting through to an exit by chance. Would not restart while coasting. Traffic line formed behind me for those also seeking same exit I needed at the last second. I was unable to fully move into shoulder because of debris seen and fear of damage to tires. After coasting to a full stop a quarter mile from Love's Truckstop, put vehicle in park, and was able to restart after hesitation. Engine light on with my reader stating "confirmed" codes P0336, U1401; and a "pending" code of P05ED. Now takes 3-5 seconds to start when used to be "instantly." In a nutshell, this was not...

The rear lift gate automatically closes after being raised to the open position. It descends with considerable force and has struck me in the head on multiple occasions. Despite discussing the matter with the Jeep dealership, I was informed that there is no active recall for this specific issue on my vehicle. However, safety recalls have been issued for similar issues in other vehicles of the same class but different model years. I am genuinely worried about the safety implications of this problem and am disappointed that Jeep has not recognized and addressed it.

Was driving along normally and came to a stop and heard a big pile at the back of the car followed by a crinkling noise as I realized the rear glass was beginning to shatter. I looked at the person behind me to see if they may have seen something but they appeared to be completely unaware. I looked around to see if anything could have hit the glass but there was no evidence of that. About 20 minutes earlier I had used the rear defrost and that's the only thing I could think of that would have potentially cause the issue.

22V-406 Recall issued June 9 2022. We’ve tried to have fixed but parts unavailable. At what point is this untimely? It has been over a year which seems untimely to me. The safety issue indicates high pressure fuel pump ("HPFP") that could fail prematurely. A HPFP failure may introduce internally failed component debris into the fuel system potentially causing fuel starvation. Fuel starvation may result in an unexpected loss of motive power, which can cause a vehicle to crash without prior warning.

While sitting in my Jeep with the car off, I hear a very loud audible pop. It scared me enough to get out and look around. The sunroof completely shattered.

Headrest just popped open and deployed.

Transfer case module… Transmission

I have had several incidents where the car was not responding properly such as fob key unlocking car, even with brand new battery, I’d have to unlock car manually but alarm would go off for 10min+ then randomly stop and car would allow me turn it on. Sunroof wouldn’t work properly and get stuck. One night ( about 8/12) car lights turn on and off and power gate lift opens randomly and battery catches fire which is extreme danger. Someone was able to put it out in time. This is a fairly new battery. Car has been in dealership for about 3 weeks now and I have been told that the body control module failed causing non stop current to the battery causing it to explode. I am now being charged $1600~ for repair/ parts.

I had a warning code of service electronic throttle. It then started to regenerate and we took it to Lithia Jeep to fix EGR recall. They needed to replace engine intake because it caught fire. Several months later the car broke down while driving, sputtering, knocking, squealing. Upon inspection, metal flakes found in oil. Suspected HPFP sucked into engine causing havoc. The HPFP is an open recall but no available replacement parts. I'm currently out of a vehicle. I've contacted Jeep but haven't heard a reply

I was driving in the high and when I went to accelerate the vehicle went into “limp” mode. I made it to the closest dealership to get checked. The dealership explained to me the tone wheel delaminated and that is the reason my check engine light came on. The codes read camshaft position sensor issue, but the dealership said it is because of the delaminated tone wheel

Today, July 22, 2023, my son (21 years old) was sitting in the driver's seat of our Jeep Grand Cherokee 2015 parked in a parking lot and he felt like someone punched him in the back of the head. It turned out to be the headrest (active head restraint) whacking him in the back of his head. The active head restraint pushed out and can't go back in. He was not driving, but his head and neck hurt from this spontaneous event. I called the dealership where we purchased the car and we are bringing the car to the dealership on Monday, July 24th. There were no warning lamps, messages or any other problems with the car when this happened. He was not even driving.

When setting cruise control to speed limit then pressing brake and then resume the jeep sone times accelerates to a higher speed the. Having to break again. Has been reoccurring nervous when driving and setting cruise or resuming. Have not taken it in as of yet.

When shifting of and on the vechicle when driving may go down in a gear then you have to push up in column to get back in drive. It’s been happening off and on for awhile but is concerning.

Driver headrest failed as my wife was driving her jeep. It deployed hitting her in the back of the head causing a slight concussion.

The computer/screen died disabling most of the essential controls/functions of the vehicle including: hands free calling, control of the temperature/air flow, park assist/safety options, security features. This issue also disabled the ability to control other functions such as the windshield wipers and drained the battery until it died. The battery had to be recharged and then after that any time I turned the car off I had to unplug the battery so that it wouldn’t be drained.

Passenger headrest deployed with no accident just popped out

I put my car in park and ran in my house to grab my wallet. When I came back out, my Jeep had rolled down the driveway. The Jeep would crank but wouldn't move and there was a warning that said "service shifter." I had it towed to the Jeep dealership where I spent over $3,000 to have it repaired. There was a previous recall on Jeeps because they could roll away when people thought they were in park, however this issue wasn't covered by that recall. No vehicle should just roll away like that. The safety of others was put at risk because my neighbors kids were actually riding their bikes in the road at the time this happened. Had one of them been hit or killed, I would have been liable for that. There is a serious issue with Jeeps that needs to be corrected.

My jeep has started experiencing rough driving and the gears slipping. I took it for service and they told me all the issues wrong were under a recall. (NHTSA 23-E-019) equipment safety recall 21A. He indicated: uplift timing, torque converter engagement, shift points, calibration issues, downshifts and other things. I called my local dealer and gave them my vin but they stated my vehicle has not been recalled and they won't fix it. The big concern is the slipping gears. It lungs forward at times and I am scared it is going to cause an accident. It is very rough to drive. The service 4 wheel drive system light came on. It started 4/27/23. It is very bad when turning the vehicle and driving slow.

The dashboard is bubbling up and peeling which causes a humming noise when driving above 60 miles per hour. I contacted the dealership and since my warranty has ended I was quoted a cost of $1800. I did see where there was a recall for this issue for previous models.

At low speed, electronic shifter shifts itself into neutral. Warning light comes on to put shifter back in drive. No engine light comes on, vehicle has not been inspected by anyone.

The driver side headrest popped out. The latch to secure it again also brown when it randomly came out. Car was sitting still and there was no impact of any sort.

2015 jeep grand Cherokee, the passenger side headrest deployed while driving, I understand that others have had this problem and there’s a recall for either passenger side or driver side but my jeep does not come up on the recalls. Please advise I would hate to have the driver side headrest deployed while I’m driving. Thank you

Oil pump assembly. The problem was confirmed by a independent service center. As I was driving down the highway at 40/45 mph, I heard a knocking sound under the hood. I pulled into a shoping center got out to go into a store came back out turned on the jeep and the engine light came on. Drive home called my mechanic. He said don't drive it have it towed in, it might be the oil pump or power train modular. It was the oil pump. My mechanic said I was the forth person to bring my jeep in with this problem within the last 2 weeks

I can hear My Jeep clicking into every gear and making a ticking noise this is because of the faulty shifter in these jeeps. Also the computer isn’t working correctly software is to old to update.

All the door hinges need replaced. Very difficult to open and close the doors. I called Jeeps headquarters and they gave me no info on this matter. The replaced hinges are$100 apiece. I believe this a safety concern, not bring able to open the doors easily.

Driver's side headrest deployment without a collision while driving on a highway going 65 miles per hour. Could have caused an accident at high speeds. Instant head, dazed, and neck pain. No warning lights or noises.

The vehicle shifter design on this vehicle enables the shifting of the vehicle into an undesired gear without driver knowledge. I have shifted into reverse countless times when trying to shift to park or neutral when trying to shift to drive. I was attempting to hookup a trailer at a slight incline when I needed to adjust the vehicle slightly. I attempted to shift to drive but went to neutral. When I removed my food from the gas I rolled back into the trailer. This damaged my vehicle and could have serious consequences if a person is between the trailer and vehicle. This shifter need to be replaced before someone is injured or killed.

Hello I’ve seen some oil leakage all over engine of car. Mechanic stated the oil filter housing has to be replaced but not covered under jeep warranty. car is driving ok for now .I’m at 79,000 miles. I’m concerned that this may become a bigger issue especially fire hazard when driving car.I’ve see similar issue on 2 other jeeps grand cherokees. I have not seen it come up as a recall but have seen multiple complaints.I feel that this is a mechanical issue and should be covered by Jeep.

Every so often water leaks in behind the control panel on roof and drips on my radio when at a slant .thinking its the seal around the sliding window.