NHTSA Complaint #11679905 — 2015 JEEP GRAND CHEROKEE

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number	11679905
Vehicle	2015 JEEP GRAND CHEROKEE
Component	UNKNOWN OR OTHER
Date of Incident	August 9, 2025
Date Filed	August 11, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	DC

Consumer Description

The headrests on both my drivers and passenger side popped out. This seems to be a reoccuring issue with Jeeps and it happened while I was driving. The airbags have not been deployed and I was not in an accident. They will not go back in and Jeep wants $750 to replace each as they are not covered under a recall.

Related Complaints for the 2015 JEEP GRAND CHEROKEE

Other UNKNOWN OR OTHER Complaints

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#11682333 — August 22, 2025 — Driver side headrest deployed on its own while parked. No warning, no messages, no failures with the vehicle.

#11678973 — August 7, 2025 — Component/System Involved: Active head restraint (headrest) – deployed without cause. The component is available for ...

Recent Complaints for the 2015 JEEP GRAND CHEROKEE

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