NHTSA Complaint #11520486 — 2015 JEEP GRAND CHEROKEE

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number	11520486
Vehicle	2015 JEEP GRAND CHEROKEE
Component	UNKNOWN OR OTHER
Date of Incident	April 15, 2023
Date Filed	May 4, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NC

Consumer Description

I put my car in park and ran in my house to grab my wallet. When I came back out, my Jeep had rolled down the driveway. The Jeep would crank but wouldn't move and there was a warning that said "service shifter." I had it towed to the Jeep dealership where I spent over $3,000 to have it repaired. There was a previous recall on Jeeps because they could roll away when people thought they were in park, however this issue wasn't covered by that recall. No vehicle should just roll away like that. The safety of others was put at risk because my neighbors kids were actually riding their bikes in the road at the time this happened. Had one of them been hit or killed, I would have been liable for that. There is a serious issue with Jeeps that needs to be corrected.

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