NHTSA Complaint #11525211 — 2015 JEEP GRAND CHEROKEE

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11525211
Vehicle	2015 JEEP GRAND CHEROKEE
Component	ELECTRICAL SYSTEM
Date of Incident	May 16, 2023
Date Filed	June 3, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

The computer/screen died disabling most of the essential controls/functions of the vehicle including: hands free calling, control of the temperature/air flow, park assist/safety options, security features. This issue also disabled the ability to control other functions such as the windshield wipers and drained the battery until it died. The battery had to be recharged and then after that any time I turned the car off I had to unplug the battery so that it wouldn’t be drained.

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