2018 JEEP COMPASS Electrical System Problems

354 NHTSA complaints on file

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All Electrical System Complaints — Page 7

#11258181 |
I WAS AT A STOP LIGHT WHEN MY AUTO STOP CAME ON. WHEN I LET OFF THE BRAKE THE CAR DID START BACK UP. I FINALLY GOT IT TO START AFTER A MINUTE. SOON AFTER I WAS APPROACHING A STOP SIGN AND THE CAR AUTOMATICALLY INITIATED MY EMERGENCY BRAKE BEFORE I EVEN FULLY STOPPED. ANOTHER ISSUE OCCURRED AFTER STARTING MY CAR UP MY SCREEN WAS FADED OUT AND AFTER DRIVING DOWN THE STREET FOR A MILE OR 2 MY SCREEN WENT COMPLETELY BLACK AND REBOOTED ITSELF.
#11255681 |
BUYERS PLEASE BE AWARE. AESTHETICALLY THIS VEHICLE IS AWESOME. HOWEVER, IT IS HIGHLY CONCERNING WHEN A VEHICLE A LITTLE OVER A YEAR OLD HAS MASSIVE SYSTEM FAILURES.. MY ISSUES WITH THE JEEP COMPASS TRAILHAWK IS RECENTLY WHILE DRIVING THE VEHICLE WOULD AUTOMATICALLY SHUT DOWN IN THE MIDST OF DRIVING. ALL SYSTEMS WOULD BE COMPLETELY DEAD. WHEN I PRESS THE BUTTON TO START THE CAR IT WOULD NOD NEVER START BACK UP. WHAT MAKES MATTERS WORSE IS THAT WHEN THE SYSTEM IS DEAD THERE IS NO POWER NO LIGHTS AND I AM UNABLE TO EVEN STEER THE VEHICLE OFF THE ROAD. YESTERDAY WAS THE FINAL STRAW FOR ME . I ALMOST LOST MY LIFE ON THE HIGHWAY WHEN THE CAR MADE A FUNNY JERKING SOUND AND THEN ALL OF A SUDDEN IT WENT DEAD IN THE MIDDLE OF THE ROAD WITH OTHER VEHICLE TRAVELING AT LEAST 60 TO 75 MPH. I...
#11255057 |
CAR HAS A KNOWN MECHANICAL DEFECT IN THE CAR CAUSING IT TO BURN OIL AT AN ACCELERATED RATE. CAUSES THE CAR TO STALL AND LOSE STEERING BRAKES, AND ALL COMPUTER OPERATED SYSTEMS. SERVICE BULLETIN # 09-007-18 REV A. WAS FAILED TO BE DISCLOSED AT TIME OF PURCHASE CAUSING VEHICLE TO BE UNSAFE TO BE DRIVEN. HAVE HAPPEN AROUND FEB 2019, JULY 2019 AND AGAIN IN SEPTEMBER OF 2019. CAR WAS BOUGHT IN THE END OF NOVEMBER OF 2018. *DT *AS
#11252308 |
THIS CAR BURNS OIL WHICH I WAS NOT TOLD ABOUT BY THE DEALER WHEN PURCHASING. THAT IN AND OF ITSELF IS A PROBLEM (I HAVE SINCE BEEN TOLD TO CHECK IT EVERY 1000 MILES EVEN THOUGH THE MANUAL SAYS IT CAN GO 7500 W/O CHANGING), BUT THE REAL PROBLEM IS WHEN IT GETS LOW THE CAR JUST TURNS OFF. NO WARNING. LUCKILY I WAS IN A RESIDENTIAL AREA WHEN IT HAPPENED, ALTHOUGH IT WAS AN INTERSECTION. I WAS WITH MY 3 YEAR OLD AND REQUIRED HELP FROM A PASSERBY TO HELP PUSH IT TO THE CURB. I COULD HAVE BEEN DRIVING ON A FREEWAY WITH NO SHOULDER AS OFTEN HAPPENS ON HIGHWAY 1 WHERE I LIVE. THIS FEATURE IS DANGEROUS! SOMEBODY IS GOING TO GET HURT BECAUSE OF IT. IT IS CURRENTLY IN THE SHOP FOR SOME OTHER PROBLEM WHERE IT WONT START, WHICH IS ALSO DANGEROUS IN IT'S OWN...
#11244773 |
AUTO START/STOP DOES NOT FUNCTION PROPERLY 100% OF THE TIME. PULLING UP TO A RED LIGHT THE ENGINE STOPS AND ON NUMEROUS OCCASIONS, THE VEHICLE WILL NOT TURN BACK ON UNTIL THE VEHICLE HAS BEEN COMPLETELY TURNED OFF AND RESTARTED. CAN BECOME A DANGEROUS SITUATION IF THERE IS A VEHICLE RUNNING UP BEHIND YOU AND YOUR VEHICLE REFUSES TO START BACK UP.
#11243151 |
WHILE STOPPED AT A STOP LIGHT AUTO START/STOP TURNED THE CAR OFF AS NORMAL. A FEW MOMENTS LATER THE BRAKE LIGHT ILLUMINATED ON THE DASH AND THE ELECTRONIC EMERGENCY BRAKE TURNED ON. I RELEASED MY FOOT FROM THE BRAKE TO SEE IF THE CAR WOULD START BACK UP IT WOULD NOT. THE DASH READ OUT IN PARK AND START. I ATTEMPTED HOWEVER CAR WOULD NOT START. THE EMERGENCY BRAKE WOULD NOT TURN OFF EITHER. I HAD TO CALL ROAD SIDE ASSISTANCE FOR A TOW. VEHICLE ONLY HAS 11,400 MILES. THE CAR IS AT THE DEALERSHIP I AM WAITING ON THEIR INVESTIGATION.
#11240775 |
TL* THE CONTACT OWNS A 2018 JEEP COMPASS. WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AND DROVE TO HERITAGE CHRYSLER DODGE JEEP RAM OWINGS MILLS (LOCATED AT 11212 REISTERSTOWN RD, OWINGS MILLS, MD 21117, (866) 771-8050) WHERE IT WAS DIAGNOSED THAT THE ENGINE OIL WAS LOW. THE VEHICLE WAS CURRENTLY BEING TESTED FOR OIL CONSUMPTION. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V524000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 34,000.
#11233618 |
EVERY TIME I AM DRIVING MY CAR MY CAR WILL DO WHAT I CALL A "SPAZ OUT" MOMENT. THE DASH WARNING LIGHTS ALL COME ON AND A LOUD DING BEGINS. MY CAR DASH LIGHTS UP LIKE A CHRISTMAS TREE AND EACH NOTICE POPS UP: TRANSMISSION NEEDS SERVICE, 4 WHEEL DRIVE NEEDS SERVICED. TRACTION SYSTEM NEEDS SERVICE, EMERGENCY BREAK NEEDS SERVICE. THEN THEY ALL GO OFF THE CHECK ENGINE LIGHT REMAINS ON. I AM VERY WORRY FOR MY SAFETY AND OTHER IF THIS VEHICLE LOCKS THE WHEELS WHILE DRIVING ON THE HIGH WAY. MOST MY DRIVING IS ON THE HIGH WAY AT THE SPEED OF 70MPHS.
#11232968 |
I STOPPED AT THE STOP LIGHT AND THE ENGINE SHUT OFF WITH THE NORMAL FUNCTION OF AUTO START/STOP BUT WHEN I TOOK FOOT OF THE BRAKE THE CAR STALLED OUT IN THE MIDDLE OF THE ROAD. AFTER WHICH THERE WAS LOSS OF POWER STEERING AND THE PARKING BRAKE WOULD STAY ENGAGED. THE LOSS OF POWER STEERING MADE IT REALLY DIFFICULT TO STEER THE VEHICLE OFF THE ROAD TO SAFETY.
#11230373 |
REAR BACKUP CAMERA FAILS TO WORK WHEN SHIFTING INTO REVERSE,, INSTEAD SHOWING A BLACK SCREEN AND CAUSING THE COMPUTER TO FREEZE OCCASIONALLY REQUIRING POWER OFF OF THE CAR TO BRING SCREEN BACK UP.
#11221033 |
WHILE DRIVING THIS VEHICLE AT 55 MPH ON A PARKWAY, THE MIDDLE DASHBOARD BEGAN RANDOMLY DISPLAYING 'SERVICE NOW' AND 'SERVICE' NEEDED MESSAGES FOR THE HILL-ASSIST AND AUTO-START FEATURES. IT CONTINUED FLASHING OTHER MESSAGES THAT I COULD NOT READ BECAUSE AT THE SAME TIME, MY STEERING WHEEL COMPLETELY LOCKED UP. IT WOULD NOT TURN LEFT OR RIGHT. I HAD TROUBLE APPLYING PRESSURE TO THE BRAKES. THIS WAS AN EXTREMELY TERRIFYING EXPERIENCE BECAUSE, AS MENTIONED, I WAS MOVING QUICKLY ON A PARKWAY WITH OTHER CARS AROUND AND AN INABILITY TO CONTROL OR EASILY SLOW DOWN MY VEHICLE.
#11220648 |
TL* THE CONTACT OWNS A 2018 JEEP COMPASS. WHILE DRIVING VARIOUS SPEEDS, MAKING TURNS, OR SLOWING DOWN FOR A STOP SIGN, THE VEHICLE STALLED. SEVERAL WARNING INDICATORS, INCLUDING THE ABS AND TRACTION CONTROL, ILLUMINATED. ALSO, THE GEAR SHIFTER BLINKED RED. THE VEHICLE WAS TAKEN TO ARRIGO DODGE CHRYSLER JEEP RAM SAWGRASS (5901 MADISON AVE, TAMARAC, FL 33321) WHERE THE SERVICE MANAGER TEST DROVE THE VEHICLE AND THE FAILURE WAS DUPLICATED. THE FAILURE WAS DETERMINED TO BE A MALFUNCTIONING COMPUTER MODULE. THE COMPUTER MODULE WAS REPLACED; HOWEVER, THE STALLING FAILURE CONTINUED. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED PER SEVERAL UNKNOWN RECALLS AND TECHNICAL SERVICE BULLETINS. RECENTLY, WHILE THE VEHICLE WAS PARKED, THE PUSH TO START BUTTON WAS PRESSED, BUT THE VEHICLE FAILED TO TURN OFF. THE CONTACT WAS CONCERNED ABOUT CARBON MONOXIDE POISONING AS THE VEHICLE WAS LEFT RUNNING FOR OVER AN HOUR WITHOUT WARNING. THE MANUFACTURER WAS NOTIFIED...
#11219646 |
HAVING ELECTRICAL ISSUES WITH SOUND SYSTEM SHUTTING OFF AND NOT COMING BACK ON, ALSO TOOK CAR IN FOR REGULAR MAINTENANCE OIL CHANGE AND WAS TOLD MY CAR HAD VERY LITTLE OIL ALMOST OUT AND NO WARNING LIGHTS CAME ON AT ALL AND IT WASN'T EVEN TIME FOR MY OIL CHANGE, I WAS EARLY. AND NOW MY START/STOP LIGHT CAME ON AND DEALER STATES NO PROBLEM IT JUST WANT WORK PROPERLY.. GAS MILEAGE IS HORRIBLE AND I HAVE TO HAVE OIL CHANGED AND CHECKED MORE OFTEN DUE TO KNOWN ONGOING ISSUES WITH THIS MODEL. I HAVE ONLY 17K ON MY VEHICLE AND PROBLEM AFTER PROBLEM. DONT BUY JEEP COMPASS.
#11210691 |
SINCE WE PURCHASED THIS CAR, IT HAS UNEXPECTEDLY COMPLETELY SHUT DOWN WHILE DRIVING. THIS HAS HAPPENED APPROXIMATELY 20 TIMES. LAST YEAR, IT WAS TOWED TO A DEALERSHIP IN THE SHEEPSHEAD BAY AREA OF BROOKLYN, NEW YORK. WE WERE TOLD THAT IT WAS A SAFETY FEATURE THAT SHUT THE ENGINE DOWN WHILE DRIVING IF THE VEHICLE WAS LOW ON OIL. IT WAS NOT AS ASCERTAINED BY THAT DEALERSHIP. THIS "SAFETY FEATURE" HAS PUT MY FAMILY'S LIFE IN IMMINENT DANGER AS THIS HAS HAPPENED WHILE DRIVING 60MPH ON THE GRAND CENTRAL PARKWAY AND BELT PARKWAY IN NEW YORK. ON SUNDAY, MAY 26, 2019, MY SON WAS DRIVING WITH 4 PEOPLE IN THIS CAR AND ONCE AGAIN IT SHUT DOWN WHILE TRAVELING 55MPH. FORTUNATELY, HE WAS ABLE TO EXIT THE HIGHWAY BEFORE HE WAS REAR ENDED AVOIDING TRAGEDY. HE PROCEEDED TO DRIVE TO A FRIEND'S HOUSE ON 168TH STREET IN MANHATTAN WHILE UTILIZING...
#11205766 |
I WAS DRIVING 44MPH HEADED TO A RED LIGHT WITH A 4 LANE HIGHWAY COMING THE OTHER DIRECTION. THE JEEP SHUT OFF WHILE I WAS GOING 44MPH AND I HAD NO STEERING, NO BREAKS, NO POWER AT ALL. I KEPT HITTING RESTART AND FINALLY THE ENGINE KICKED BACK ON, I WAS ABLE TO GET THE CAR TO THE SIDE OF THE ROAD. VEHICLE WAS TOWED TO THE DEALERSHIP D'AMBROSIO IN DOWNINGTOWN, PA. WHEN JEEP SHUT OFF WARNING LIGHTS CAME ON SAYING "LOW OIL PRESSURE". NO LIGHTS APPEARED PRIOR TO JEEP SHUTTING OFF WHILE GOING 44MPH. I ALMOST DIED! WHILE AT DEALERSHIP I WAS TOLD BY SERVICE MANAGER THAT THE PARTS GUY'S WIFE HAD THE SAME THING HAPPEN TO HER WHILE DRIVING HER JEEP JUST STOPPED ON THE HIGHWAY. EASTER SUNDAY MY BROTHER TOLD ME HIS FRIEND CALLED HIM AND TOLD HIM THAT HIS WIFE'S JEEP SHUT OFF WHILE SHE WAS...
#11205575 |
I WAS DRIVING 44 MPH HEADED TO A RED LIGHT INTERSECTION WITH 4 LANES OF TRAFFIC COMING THE OPPOSITE DIRECTION WHEN MY JEEP SHUT OFF I HAD NO STEERING, NO BREAKS AND NO ENGINE RUNNING. I WAS MOVING FORWARD AT 44MPH UNABLE TO CONTROL THE VEHICLE AND KEPT HITTING THE START BUTTON. AFTER SEVERAL ATTEMPTS THE CAR RESTARTED SAYING LOW OIL PRESSURE AND I WAS ABLE TO STEER THE CAR OFF THE ROAD BEFORE ENTERING THE INTERSECTION AND GETTING KILED. CAR WAS TOWED TO DEALERSHIP D'AMBROSIO AUTO GROUP. OIL WAS CHECKED AND I WAS ADVISED THERE WAS NO OIL IN THE ENGINE, THE VEHICLE HAD 3,650 MILES ON IT AND IT'S BRAND NEW. MAINTENANCE SAYS OIL CHANGE AT 10K MILES. SERVICE MGR. TOLD ME THE SAME EXACT THING HAPPENED TO THE PARTS MGR. SISTER. I HAVE ALSO BEEN TOLD BY 1 OTHER PERSON THE SAME THING HAPPENED TO HER WHILE...
#11205015 |
I HAVE HAD TWO INSTANCES WITHIN A 2 MONTHS OF EACH OTHER WHERE MY NEW JEEP COMPASS HAS BROKEN DOWN AND NEEDED TO BE TOWED TO THE DEALERSHIP. BACK IN FEBRUARY, I WAS DRIVING ABOUT 65 MPH ON THE HIGHWAY AND THE CHECK ENGINE LIGHT CAME ON, WHICH I THOUGHT WAS STRANGE. I CAME UP TO A STOP SIGN AND TRIED TO ACCELERATE AGAIN, AND I CRAWLED THROUGH THE INTERSECTION WITH NO POWER, RPMS SHOOTING THROUGH THE ROOF, AND MY WHOLE VEHICLE SHAKING VIOLENTLY. THE HARDER I PRESSED ON THE GAS, THE SLOWER IT WENT. THERE WAS ONCOING TRAFIC AT THIS TIME, SO IM GLAD NO ACCIDENT OCCURED. THE DEALERSHIP SAID THAT I NEEDED TWO SOFTWARE UPDATES, FOR MY TRANSMISSION AND ONE OTHER ONE, AND IT FIXED THE PROBLEM. FAST FORWARD TO APRIL 27, 2019, IM DRIVING 50 MPH AND THE SERVICE ENGINE LIGHT COMES ON AGAIN. I COME TO...
#11203404 |
AFTER STARTING CAR AND DRIVING EMERGENCY BREAK ENGAGES AND CAR SHUTS OFF WHILE IN MOTION. UPON TURNING OFF, "LOW OIL PRESSURE" WARNING COMES UP FOR LESS THAN 3 SECONDS AND THEN DISAPPEARS.. AND ENGINE STAYS OFF. TAKES ABOUT 5-7 MINUTES FOR CAR TO TURN BACK ON. THIS HAS OCCURRED MULTIPLE TIMES WHILE DRIVING ON INTERSTATE HIGHWAY AND BUSY INTERSECTION. SUPER DANGEROUS AND NOT SAFE... HAVE CALLED JEEP TO OPEN A CASE AND TAKING IN FOR SERVICING. THIS IS NOT OK. TRUCK IS LESS THAN 6 MONTHS, NOT EVEN 3,000 MILES.
#11202823 |
TL* THE CONTACT OWNS A 2018 JEEP COMPASS. THE CONTACT STATED THAT THE VEHICLE FAILED TO START WHEN THE REMOTE START FEATURE WAS PRESSED ON THE KEY FOB. ALSO, THE AUTO STOP INDICATOR REMAINED ILLUMINATED EVEN WHEN THE FEATURE WAS SET TO OFF. THE CONTACT ALSO STATED THAT THERE WAS A COOLANT LEAK AND THE EMERGENCY BRAKE WARNING INDICATOR WAS ILLUMINATED WHILE THE VEHICLE WAS BEING DRIVEN. IN ADDITION, THE AUTOMATIC HEADLAMPS WERE ILLUMINATED AND, WHEN USING THE REMOTE START FEATURE IN COLD WEATHER, THE HEATED SEATS WOULD NOT OPERATE AND THE DEFROSTER WOULD NOT ACTIVATE. THE CONTACT WAS CONCERNED THAT COLD AIR FROM THE AIR CONDITIONING UNIT WOULD BE ACTIVATED INSTEAD. THE VEHICLE WAS TAKEN TO GRIFFIN MOTOR COMPANY (LOCATED AT 11031 PERRY HWY, MEADVILLE, PA 16335, (814) 336-2161) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THERE WAS NO EVIDENCE OF A COOLANT LEAK. THE MECHANIC WAS ALSO...
#11194633 |
TL* THE CONTACT OWNS A 2018 JEEP COMPASS. WHILE THE CONTACT WAS ATTEMPTING TO TURN INTO HER NEIGHBORHOOD, THE VEHICLE HESITATED. THE FAILURE USUALLY OCCURRED WHILE DRIVING 30 MPH. ALSO, WHILE ATTEMPTING TO ACCELERATE, THE VEHICLE DECELERATED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO EAST CAROLINA DODGE JEEP RAM (3401 S MEMORIAL DR, GREENVILLE, NC 27834, (888) 848-5262) WHERE IT WAS DIAGNOSED THAT THE STOP/START SENSOR NEEDED TO BE REPLACED. A NEW SENSOR WAS INSTALLED;. HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 55,079. *DT *TR
#11186582 |
WHEN VEHICLE IS IN MOTION IT WILL STALL. THIS HAS HAPPENED ON FOUR SEPARATE OCCASIONS WHERE I WAS STRANDED IN THE MIDDLE OF THE ROAD AMIDST TRAFFIC, IN INTERSECTIONS, AND ONCE ON A FREEWAY. ON ONE OCCASION I WAS BRAKING TO STOP AT AN OFF RAMP OF AN INTERSTATE. ANOTHER TIME I WAS TURNING ON A RESIDENTIAL STREET. THE OTHER TWO TIMES I WAS IN MOTION ON A STRAIGHT ROAD. IN ALL THESE INSTANCES I RECEIVED ALERTS THAT MY AUTO START NEEDED SERVICING EVEN THOUGH THE DEALERSHIP JUST LOOKED AT IT AND CLEARED THE ERROR/CODE. IT WAS A MIRACLE I WASN'T HIT WHEN THESE EVENTS OCCURRED. THE EVENT HAPPENS IN THIS ORDER: GAS PEDAL STOPS WORKING, SO THE CAR BEGINS TO COAST BUT CANNOT ACCELERATE. ALL THE ENGINEER WARNING LIGHTS POP UP AT ONCE. CAR BEGINS TO BEEP (I ASSUME BECAUSE OF THE WARNING LIGHTS), STEERING WHEEL LOCKS, PREVENTING YOU...
#11184771 |
MY TOUCH SCREEN JUST STARTING HAVING LINES THROUGH IT AND IS GETTING WORSE ONLY 22,000 MILES ON MY JEEP
#11183774 |
RADIO WILL RANDOMLY TURN ON WHILE THE CAR IS OFF AND I AM OUTSIDE OF IT (DOORS LOCKED) CAR WILL STRUGGLE TO GO INTO GEAR SOMETIMES, STRONG JERK ONCE IT GOES INTO GEAR. WINDSHIELD WHIPPERS WILL TURN ON ON THEIR OWN (SUNNY DAY) AND WILL NOT TURN OFF.
#11183609 |
THIS IS THE THIRD CAR I OWN, MY FIRST TWO CARS WERE HONDA AND NOW I AM CURRENTLY DRIVING A 2018 JEEP COMPASS. I HAVE BEEN DRIVING THIS CAR SINCE AUGUST, ON 2/26/19 AROUND 1:30PM I WAS DRIVING FOR ABOUT 2 MINUTES WHEN I STOPPED AT A RED LIGHT AND MY AUTOMATIC STOP/START TURNED MY CAR OFF, I PRESSED THE BUTTON AND MY CAR STARTED AGAIN NORMALLY. AS THE LIGHT TURNED GREEN I MOVED MY FOOT FROM THE BREAK TO THE GAS AND MY CAR DID NOT MOVE. I PRESSED THE AUTO AGAIN AND I STILL DID NOT MOVE, CONTINUED TO PUT MY CAR IN PARK AND NOTHING WOULD WORK. I HAD TO RESTART MY CAR TWICE BEFORE IT WOULD MOVE. THIS ALL HAPPENED WHILE AT A GREEN LIGHT WITH CARS BEHIND ME. ON 2/27/19 AT 2:45PM I STARTED MY CAR AND WHILE I WAS STILL DRIVING PRESSED THE AUTO...
#11180873 |
SECOND TIME THIS ISSUE HAS BEEN A PROBLEM. FIRST TIME ELECTRICAL ISSUES PREVENTED CAR FROM SHIFTING OUT OF GEAR AND CAR WILL NOT SHUT OFF, I HAD TO PULL FUSES TO GET CAR TO SHUT DOWN. EMERGENCY PARKING BRAKE WOULD NOT EVEN ENGAGE. SO MY DAUGHTER HAD TO HOLD THE BRAKE BECAUSE SAID AUTO WAS STUCK IN REVERSE FOR OVER ONE HOUR. THIS IS A BRAND NEW CAR. IT IS MY BELIEF THAT THIS DEALERSHIP WAS NOT TRUTHFUL IN DISCLOSING THE ISSUES WITH THIS CAR. WEB SHOWS SEVERAL INSTANCES OF THIS HAPPENING, WHY HAS THE NTHTSA NOT RECALLED THESE VEHICLES WITH THIS SAME SETUP. I BELIEVE IT'S TIMES THAT THIS CAR GETS REPLACED BY THE MANUFACTURER.
#11173125 |
THE VEHICLE HAS 1700 MILES AND STALLED AGAIN WHILE DRIVING. TOOK 15 MIN FOR IT TO START BACK UP. THE FIRST TIME WITH 300 MILES THE DEALERSHIP SAID THE BATTERIES WERE BAD. *BF CONSUMER VEHICLE STALLED TWICE AND WAS TOWED. THE FIRST WAS DUE TO PRIMARY AND AUXILLARY FAILING AND PRIMARY BATTERY TERMINAL WAS NOT SECURED TO THE LEAD. BOTH BATTERIES WERE REPLACED. THE SECOND TIME IT STALLED WAS DUE TO STARTER AND ALTERNATOR CABLES AT THE BATTERY FUSE BLOCKED OVERTIGHTENED WHICH CAUSED DAMAGED TO BATTERY POSITIVE TERMINAL. FUSE BLOC WAS REPLACED ALSO DURING BOTH INCIDENTS, STEERING WHEEL WAS INORPERABLE.*JB
#11170878 |
I PURCHASED A A BRAND NEW JEEP COMPASS AND 12 DAYS LATER IT WENT HAYWIRE. I WAS DRIVING IN MY NEIGHBORHOOD AT A SPEED OF NO MORE THAN 20-35MPH. THE ENGINE LIGHT ILLUMINATED AND MPG ON SPEEDOMETER READ 99MPH THEN SKIPPED TO11MPH AND I WAS PRACTICALLY AT A STAND STILL. I WAS ABLE TO CAPTURE VIDEO OF THIS. THE NEXT DAY THE ENGINE LIGHT WAS OFF AND I FIGURED I'D TAKE IT IN THE FOLLOWING BUSINESS DAY (MONDAY). WELL I DIDNT MAKE IT TO MONDAY. THE VERY NEXT DAY, SUNDAY, THE ENGINE LIGHT ILLUMINATED AGAIN ONLY THIS TIME THEN WHIILE DRIVING ON THE HIGHWAY. THERE WAS A MESSAGE ACROSS THE DIGITAL DASH STATING, "PLEASE PULL TO SAFETY, VEHICLE WILL SHUT DOWN SOON". THEN EVERY LIGHT ON THE DASH LIT UP AND THE SPEEDOMETER BEGAN TO SHOW WEIRD NUMBERS. IT LOOKED LIKE A CHRISTMAS TREE THERE WERE SO MANY LIGHTS. THAT...
#11165336 |
2018 JEEP COMPASS LIMITED BOUGHT BRAND NEW WOULD NOT START WITH APPROX. 240 MILES ON IT. WAS PARKED IN MY GARAGE. CALLED DEALER, WAS TOLD TO CALL ROADSIDE ASSISTANCE. CAR STARTED AFTER SOME TIME, CANCELLED ROADSIDE ASSISTANCE. I DROVE CAR TO DEALER WHERE I BOUGHT THE CAR. THEY DID DIAGNOSTICS, SAID IT WAS SOFTWARE AND SAID CAR SEEMED TO FIX ITSELF. I DROVE CAR HOME THAT SAME DAY. SECOND TIME ,SAME ISSUE, CAR WOULD NOT START WITH APPRX. 3600 MILES . I HAD JUST COME OUT OF THE SUPERMARKET. CALLED DEALER WHERE I BOUGHT THE CAR, CALLED JEEP ROADSIDE ASSISTANCE, WHO LEFT ME SITTING IN THE COLD FOR ABOUT TWO HOURS. COLD AND VERY ANGRY I CANCELLED THAT TOW AND USED MY TRIPLE AAA AND MY LOCAL TOW GUY,(WHO HAD THE JEEP LOADED ON THE FLATBED IN HALF AN HOUR) AND DROVE ME AND MY JEEP TO MY DEALER. SERVICE...
#11155283 |
WHILE DRIVING DOWN THE ROAD, I HAVE HAD THE RADIO SHUT OFF MULTIPLE TIMES, THE STOP/START FEATURE KEEPS THROWING ERRORS, MY TEMP GAUGES HAVE WENT HAYWIRE, AND THE BLOWER MOTOR HAS SHORTED OUT AND COOLENT HAS LEAKED OUT CAUSING THE MOTOR TO OVER HEAT. I HAVE HAD TO REPLACE A TIRE WITH LESS THAT 10,000 MILES ON THE VEHICLE. IT HAS BEEN BACK TO THE DEALERSHIP 7 TIMES FOR A TOTAL OF 26 DAYS, 1 TIME BEING TOWED. ALSO HAVE HAD 4 TRIM PIECES REPLACED. ONE PIECE IS STILL ON BACK ORDER FROM 6 MONTHS AGO. ONE PIECE IS FINE AND THE OTHER 2 HAVE ALREADY POPPED OFF. I HAVE HAD THIS VEHICLE FOR ONLY 11 MONTHS. THE FIRST ISSUE STARTED WHEN THE VEHICLE HAD 1404 MILES ON IT AND HAS HAD SERIOUS ISSUES WITH IN THE LAST 5 MONTHS. VEHICLE CURRENTLY HAS 11,400 MILES ON IT.
#11154042 |
2018 JEEP STALLED THREE TIMES IN TWO DAYS. FIRST AND SECOND STALLS OCCURRED WHILE VEHICLE WAS IN THE MIDDLE OF A LEFT TURN FROM A STOP SIGN (5 MPH). THIRD STALL HAPPENED AS TRAVELING ON THE ON-RAMP (40 MPH) TO AN INTERSTATE HIGHWAY. PARKING BRAKE LIGHT COMES ON AND VEHICLE IS DEAD. RESTARTED VEHICLE AFTER TWO MINUTES OR SO TO CLEAR INTERSECTION. DEALER CANNOT FIND ANY REASON FOR STALL AND "CHRYSLER HAS NOTHING ON IT." DEFINITE SAFETY CONCERN.
#11150352 |
DAYTON ANDREWS DODGE CHRYSLER JEEP RAM, INC. SOLD ME A DANGEROUSLY DEFECTIVE VEHICLE AND REFUSE TO ABIDE BY LEMON LAW. ON APRIL 21 2018 I PURCHASED A NEW JEEP COMPASS LATITUDE 4X2 SPORT UTILITY WITH 15 MILES ON ODOMETER. AUGUST 2 I RETURNED THE VEHICLE TO DEALERSHIP DUE TO ENGINE STALLING, INTERMITTENT ENGINE SHUT OFFS, WARNING LIGHTS, CHECK ENGINE LIGHTS ON, ELECTRICAL FAILURE AND MULTIPLE LOSS OF PANEL COMMUNICATION FAULTS. AUGUST 6, I WAS TOLD TO PICK UP VEHICLE. UPON ARRIVAL LEAD MECHANIC STATED IT'S A LEMON AND THAT I SHOULD GO LEMON LAW. HE COULDN'T FIND THE SOURCE OF THE ISSUE, IT'S A MANUFACTURING DEFECT BUT IT SEEMS TO BE REPAIRED THIS TIME AND HE WILL CONTINUE TRYING TO FIX VEHICLE IF ORDERED BY HIS BOSS. BEFORE I COULD LEAVE THE DEALERSHIP PARKING LOT VEHICLE STALLED AND ELECTRICAL FAILURE WITH MULTIPLE LOSS OF COMMUNICATION OCCURRED, SO THE VEHICLE NEVER...
#11149696 |
FACTORY TRAILER TOW OPTION LIGHTING CONTROL SHUTS LIGHTS OFF ON TRAILER AND INDICATES TURN SIGNAL LIGHT OUT WHEN LIGHTS ARE FINE. LEFT TURN SIGNALS AND BRAKE LIGHT MALFUNCTION. MULTIPLE TRAILERS TESTED. DEALER HAS REPLACED TRAILER CONTROL MODULE TWICE AND PROBLEM PERSISTS. STILL NO RESOLUTION TO PROBLEM. THIS RESULTS IN AN UNSAFE CONDITION WHEN TOWING.
#11142254 |
VEHICLE TRANSMISSION WOULD JERK OR BUMP HARD ENOUGH FOR SEAT BELT TENSION SYSTEM TO JERK YOU INTO THE SEAT. WOULD MOSTLY HAPPEN AT A CONSTANT 30 MPH OR LOWER SUCH AS A SCHOOL ZONE. ALTHOUGH WOULD ALSO HAPPEN AT HIGHER SPEEDS ON ACCELERATION SUCH AS ON RAMP OR PASSING ANOTHER VEHICLE. AFTER A FEW WEEKS OF THIS AND AFTER A TOUCH SCREEN SAFETY UPDATE TO KEEP THE DISPLAY FROM FLASHING FULL BRIGHTNESS AT NIGHT, THE VEHICLE WAS SLOWING DOWN TO TURN INTO PRIVATE ENTRY OF WORK (GATE THAT REQUIRES RFID BADGE) AND SHUT OFF COMPLETELY IN MIDDLE OF THE ROAD WITHOUT WARNING. VEHICLES HAD TO SWERVE OUT OF THE WAY TO MISS FROM HITTING US AT ONLY 3500 MILES ON THE VEHICLE. LUCKY WE WERE ONLY DOING AROUND 20 MILES AN HOUR AND HAD OUR BLINKER ON. THE TECH THAT TOOK 22 DAYS TO WORK ON THE MOTOR OF THE...
#11130679 |
FRONT DISPLAY PANEL FLASHES OFF AND SCREEN GOES COMPLETELY BLACK THEN SERVICE ENGINE LIGHT COMES ON AND ENGINE STALLS. THEN A MULTITUDE OF SERVICE ALERTS GO ACROSS THE SCREEN AND THE DISPLAY SCREEN CONTINUES TO FLASH ON AND OFF. HAVE TO TRANSITION THE CAR OUT OF DRIVE AND BACK INTO PARK IN ORDER TO RESTART THE CAR. HAPPENS MORE WHEN CAR IS AT A STOP LIGHT.
#11123366 |
1 UNABLE TO TURN THE RADIO VOLUME UP OR DOWN. TURNED CAR OFF AND ON. WOULD NOT TURN OFF ACCESSORY MODE. MESSAGE STATING CAR WAS ON. PICTURE TO BE PROVIDED. TURNED ON AND OFF MULTIPLE TIMES. PROBLEM WAS CORRECTED NEXT TIME I STARTED IT. 2 WHILE DRIVING ACCESSORY DEACTIVATED. WOULD NOT TURN ON. PROBLEM CORRECTED ITSELF HOURS AFTER LEAVING IT PARKED. PICTURE OF ERROR MESSAGE TO BE PROVIDED. 3 MY JEEP WAS UNABLE TO STOP AT A YELLOW LIGHT. STOPPED IN MIDDLE OF INTERSCETION, ALMOST A CRASH. RAINY WEATHER.
#11122347 |
VEHICLE SHUTS DOWN AS I'M DRIVING. PEDALS BECOME HARD AND LIGHTS / WARNINGS COME ON.
#11115789 |
THE AUTO START STOP HAS MALFUNCTIONED SO MANY TIMES NOW I'VE LOST COUNT. I'VE HAD THE JEEP FOR 6 MONTHS. IT STARTED THE FIRST WEEK. THE CHECK ENGINE LIGHT COMES ON AND GOES OFF AND THE START/STOP ISSUE LIGHT DOES THE SAME. I'VE HAD IT IN AND THEY JUST CLEAR THE ERROR MESSAGES AND SEND ME ON MY WAY. VERY FRUSTRATING! THE ENGINE HAS TURNED OFF COMPLETELY AND HAD DIFFICULTY COMING BACK ON MULTIPLE TIMES AT STOP SIGNS AND STOP LIGHTS!
#11110441 |
I MY JEEP WAS IN MOTION WHEN ALL OF A SUDDEN IT ACTED LIKE IT WAS GOING TO STALL OUT AND THEN DID NOT LET ME GO OVER 34 MILES ! MY CHECK ENGINE LIGHT CAME ON AND A RED LIGHT WITH THE LIGHTNING BOLT CAME ON ! TOOK IT TO DEALER THEY SAID IT'S BECAUSE I NEED AN OIL CHANGE ! GOT OIL CHANGED JUST TO PROVE IT WASN'T BECAUSE OF THAT AND THEN THE DAY AFTER MY PARKING BREAK CAME ON AFTER PULLING AWAY FROM A STOP SIGN AND WAS ALMOST HIT BY A SEMI !!! TOOK IT TO THE DEALER LAST MONTH FOR THE SAME THING AND THEY JUST KEEP SAYING IT'S BECAUSE OF DIFFERENT PROBLEMS LIKE A SOFTWARE UPDATE ! BUT THE CODES AS WHAT THEY ARE SAYING DON'T MATCH ! IT'S PUT ME AND MY CHILD IN DANGER !
#11105150 |
RADIO (DISPLAY) KEEPS SHUTTING OFF AND TAKES MINUTES TO RECONNECT, BROUGHT INTO DEALERSHIP SAY THEY CANT FIND ANYTHING WRONG WITH IT IT. HAS DONE IT 2 MORE TIMES SINCE THEN. HERE A LOUD NOISE WHEN RUNNING BETWEEN 35PMH-45MPH, BROUGHT INTO DEALERSHIP AND THEY SAID NOISE IS COMING FROM DRIVETRAIN, FOUND STARCASE FOR EXACT CONDITIONS AND ENGINEERING IS WORKING ON A SOULTION, NO DTC'S. WAS SENT ON MY WAY. WE JUST PURCHASED VEHICLE IN MARCH OF 2018. NOT A HAPPY CUSTOMER!
#11102503 |
I BOUGHT MY JEEP COMPASS 2018 IN APRIL OF 2018. WHEN I WAS FINALLY ABLE TO DRIVE IT AT NIGHT I REALIZED THE TOUCH SCREEN AND INSTRUMENT PANEL DID NOT DIM WHEN THE HEADLIGHTS CAME ON AS IT SAYS THAT IT WILL DO. IT MAKES IT VERY DIFFICULT TO DRIVE AT NIGHT WITH HOW BRIGHT THE DISPLAYS ARE. *TT *TR
#11091529 |
LIGHTS OF THE INSTRUMENT PANEL ARE NOT ABLE TO BE DIMMED.
#11080202 |
ALL 24 WARNING LIGHTS CAME ON AND THE VEHICLE CAME TO A COMPLETE STOP ON 3-4 OCCASIONS . TOWED TO DEALER ON 3 SEPARATE TRIPS. DEALER HAS NOT OFFERED ANOTHER CAR YET. I WAS DRIVING AND THE WARNING LIGHTS CAME ON AND THE CAR STOPPED AND I COULD NOT GET IT STARTED BACK , SO I HAD IT TOWED.
#11080029 |
MULTIPLE ISSUES WITH CAR DISPLAY, AND DIMMER CAPABILITIES. NAVIGATION SCREEN AND BACKUP CAMERA BLINDINGLY BRIGHT WHEN DARK OUT, CREATING SAFETY HAZARD. HAD INSTRUMENT PANEL CLUSTER SOFTWARE UPDATE RECALL WORK COMPLETED BUT ISSUE NOT RESOLVED WITH RECALL WORK. PROBLEM PERSISTS WHEN VEHICLE IS IN MOTION AND STATIONARY. *TT
#11053539 |
INSTRUMENT CLUSTER IS VERY BRIGHT AT NIGHT, AFFECTING THE ABILITY TO SEE THE ROADWAY. INSTRUMENT CLUSTER DOES NOT DIM WHEN ATTEMPTING TO ADJUST BRIGHTNESS. INSTRUMENT CLUSTER DOES NOT ADJUST TO COMPENSATE FROM DAYLIGHT TO DARKNESS. REAR VIEW CAMERA IS EXTREMELY BRIGHT AT NIGHT, AFFECTING THE ABILITY TO RECOGNIZE PROBABLE HAZARDS IN ROADWAY. DUE TO THIS BRIGHTNESS, THE EYES TAKE TIME TO READJUST TO THE DARK ENVIRONMENT WHEN VEHICLE IS PUT BACK IN DRIVE. THESE ISSUES OCCUR WHEN THE VEHICLE IS IN MOTION AND STATIONARY.
#11053541 |
WHEN I ADJUST THE FORWARD COLLISION PREFERENCES SETTINGS IT SHOW ME "SELECTED" AND I CAN BACK TO THE MAIN MENU AND COME BACK AGAIN TO THIS OPTION TO CHECK AND CONTINUES SELECTED, BUT WHEN THE ECU SLEEPS (TURN OFF THE VEHICLE) AND I TURN THE VEHICLE BACK ON AFTER 30 SECONDS THE FORWARD COLLISION PREFERENCES ARE SHOWED SET IN THE DEFAULT VALUES, MY CUSTOM VALUES ARE NOT SAVED, SO IT IS VERY DANGEROUS TO TRUST THIS SECURITY FUNCTION. ALSO AT THE TIME OF STARTING THE ADVANCE IN THE MORNING, WHEN THE VEHICLE IS COLD BY THE AMBIENT TEMPERATURE, THE FRONT BRAKES PRODUCE A LOUD NOISE WHEN BRAKING GENTLY, AS WHEN THE ABS IS ACTIVATED DURING A SUDDEN BRAKING, BUT AFTER A FEW MINUTES OF NORMAL DRIVING AND BRAKING THIS STOP HAPPENING.
#11048643 |
VEHICLE UNINTENTIONALLY 'REMOTE' STARTED IN MY CLOSED GARAGE. VEHICLE WAS STATIONARY.THERE IS NO OPTION, EITHER BY SOFTWARE INTERFACE OR MECHANICAL MEANS TO DISABLE THE 'REMOTE START' FEATURE. I SUSPECT THE KEY FOB WAS INADVERTENTLY PRESSED WHILE IN MY PANTS POCKET. I AM AWARE THAT THE REMOTE START FUNCTION TIMES OUT & THE ENGINE STOPS AFTER 15 MIN BUT IN A CLOSED GARAGE THE CARBON MONOXIDE LEVELS COULD BECOME HAZARDOUS. THIS IS A CONVENIENT FEATURE BUT OWNERS SHOULD HAVE THE ABILITY TO DISABLE IT OR POSSIBLY A THIRD FOB BUTTON PRESS WOULD MAKE IT SAFER.
#11047249 |
PROBLEM RELATES TO 2018 JEEP COMPASS LATITUDE. WHEN VEHICLE IS PLACED IN REVERSE, THE 8.4" UCONNECT SCREEN SHOWS THE BACKUP CAMERA AT FULL BRIGHTNESS. THIS IS BLINDING AND MAKES IT IMPOSSIBLE TO SEE WHEN BACKING UP. THIS IS GOING TO CAUSE AN ACCIDENT. THERE IS NO WAY TO ADJUST THIS. EVEN WHEN THE GAUGES AND SCREEN ARE DIM FROM NORMAL DRIVING, AS SOON AS REVERSE GEAR IS SELECTED, THE SCREEN JUMPS TO FULL BRIGHTNESS.
#11045108 |
INSTRUMENT CLUSTER LIGHTING CONTROL INCLUDING DIMMER, HEADLIGHT 'ON' SENSOR, DASH AMBIANT LIGHT SENSOR, RELATED SOFTWARE DO NOT FUNCTION PROPERLY. UNABLE TO DIM DASH AT NIGHT WITH DIMMER CONTROL & OR 'AUTO NIGHT DIM' DOES NOT FUNCTION. THE BLINDING BRIGHTNESS OF THE DASH AT NIGHT IS NOT ONLY DISCOMFORTING IT IS HAZARDOUS. THIS FAULT IS WELL DOCUMENTED ON INTERNET FORUMS & YOUTUBE VIDEOS.
#11043066 |
INSTRUMENT PANEL AND INFOTAINMENT SCREEN DIMMER CONTROL DOES NOT WORK. THE LIGHT FROM THESE SCREENS IS TOO BRIGHT AT NIGHT. IT IS UNSAFE TO DRIVE THE VEHICLE AT NIGHT BECAUSE THE GLARE FROM THE SCREENS MAKES IT DIFFICULT TO SEE FORWARD.
#11042825 |
1. INSTRUMENT PANEL LIGHTING CANNOT BE DIMMED: BLINDS DRIVER DURING NIGHT DRIVING. 2. THE SPEEDOMETER SCALE DOES NOT CHANGE FROM MPH TO KPH. THIS BECOMES VERY PROBLEMATIC WHEN CROSSING FROM THE US TO CANADA!

Other 2018 JEEP COMPASS Problem Areas

Engine 456 complaints Unknown Or Other 188 complaints Power Train 148 complaints Exterior Lighting 61 complaints Fuelpropulsion System 61 complaints Service Brakes 59 complaints Vehicle Speed Control 32 complaints Steering 28 complaints Forward Collision Avoidance Automatic Emergency Braking 27 complaints Electronic Stability Control Esc 25 complaints Suspension 25 complaints Air Bags 22 complaints Visibilitywiper 16 complaints Seat Belts 9 complaints Structurebody 7 complaints Forward Collision Avoidance Warnings 6 complaints Engine And Engine Cooling 5 complaints Parking Brake 5 complaints Back Over Prevention Rearview System Braking 4 complaints Electrical System12v24v48v Battery 4 complaints Seats 4 complaints Back Over Prevention Warnings 3 complaints Lane Departure Blind Spot Detection 3 complaints Wheels 3 complaints Back Over Prevention 2 complaints Back Over Prevention Camera System 2 complaints Engine And Engine Coolingengineoillubrication 2 complaints Equipmentelectricalinfotainmentvideo Touchscreenmonitorunit 2 complaints Forward Collision Avoidance Adaptive Cruise Control 2 complaints Lane Departure Assist 2 complaints Visibilitysunmoon Roof Assembly 2 complaints Electrical Systembody Control Modulebcm 1 complaint Electrical Systempropulsion Systemtraction Battery 1 complaint Electrical Systemwiringfuses And Circuit Breakers 1 complaint Engine And Engine Coolingengine 1 complaint Equipmentelectricalinfotainment 1 complaint Exterior Lightingheadlights 1 complaint Forward Collision Avoidance 1 complaint Fuel System Gasoline 1 complaint Power Traindrivelinedifferential Unit 1 complaint Seatsfront Assemblyseat Heatercooler 1 complaint Service Brakes Hydraulicbrake Fluid Low Warning Lamp 1 complaint Structure 1 complaint Structureframe And Membersunderbody Shields 1 complaint Visibility 1 complaint Visibilityrearview Mirrorsdevicesexterior 1 complaint
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