2022 JEEP CHEROKEE Power Train Problems

What component or system failed or malfunctioned, and is it available for inspection upon request? PTU Failure How was your safety or the safety of others put at risk? My partner and I were driving on [XXX] in the winter when the vehicle lost power and ability to drive. This put the safety of myself, my partner, and other drivers at risk. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes, it has been confirmed and diagnosed by a certified Jeep dealer in Missoula MT Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Unsure Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No, no warning showed prior to the failure INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

4wd service light and code C14A7-97. Dealer states having to replace the vehicles PTU. The same issue caused a recall for the same vehicle models years 2016-2019. I am requesting immediate inclusion and repair under the recall provisions.

While driving, I heard a loud clunk and was not able to go forward when stepping on the gas. It then kicked in and could move on for a minute and it happened again. Then it happened again and this time we pulled over and had to call a tow truck. While we were waiting the car rolled even with it being in park, it wasn't until the emergency brake was engaged that the vehicle stopped 🥐 ng. Luckily we were going to fast and we were on side roads or we could have been in a terrible accident. I did have my grandchild in the vehicle as to care for them quite often. The vehicle was towed to the dealership and the issue was identified. We were told they could not tell us when the part would be available, they had no ETA on it. We checked with Mopar...

The vehicle stalled at a busy intersection during heavy traffic hours. No watnings or signs that could've prevented the incident were indicated by the vehicle. 911 was called in to aid in the traffic incident. Call [XXX] from Laredo Police department. Vehicle was pushed by the Police Officer and myself to a near by parking lot where the vehicle was towed to the dealership. Dealership experts noted leaks on some parts of the engine due to britle gaskets and the major mechanical failure was due to a faulty fuel pump. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Service 4WD light came on. Took to Jeep dealership. They stated the PTU needs to be replaced. My car has been in the shop for over 4 months and no ETA on part arrival. This is a common issue in Jeep Cherokee’s but my VIN is not included in a recall. I was told by dealership it is safe to drive but I drive on the highway over and hour everyday to and from work. I have read it can result in loss of driving ability and the ability to put in park.

PTO p/n 68333354A1 Internal Failure of PTU needs to be Replaced. No 4 wheel drive could roll away in Park. Dealer reports back ordered part will be months before available. I was told to just keep driving car! Mileage on car 21,371 This problem has been reported on this model since 2019.

4WD service light; 4WD System unavailable; clicking and grinding. Code diagnostic confirmed: C14*94 and C14*A797.

The contact owns a 2022 Jeep Cherokee. The contact stated that while driving at various speeds, the vehicle would suddenly downshift upon depression of the accelerator pedal. The contact stated that the "Service 4WD" message was intermittently displayed on the instrument panel. The failure occurred while the message was displayed. The vehicle was taken to the dealer on several occasions, and the contact was informed that the failure could not be duplicated. The contact was assured that the vehicle was safe to drive despite the persistent failure. The contact drove the vehicle across the country without failure; however, the failure returned after a while. The vehicle was taken to another dealer, where a code reader retrieved codes related to the Power Control Unit. The contact was advised to leave the vehicle with the dealer until the vehicle could be diagnosed; however, the contact would not be scheduled for an appointment...

Driving down parkway started making grinding & thumping noise. lost power. Was able to get vehicle to shoulder. All dash lights on. Vehicle transmission non responsive. Service 4WD message on. Had to have car towed to nearest Jeep dealer. Needs new PTU part number: 68333255AE. Still under warranty, but 800 units are currently on back order. No ETA. Have been without car for 2 months including waiting for rear differential that was on backorder April 2023. Can Stelantis be forced to replace vehicle?

The vehicle makes a "pumping" noise when starting to acquire cruising speed. The noise started after the front brakes had to be replaced a few months after the purchase. Before the installation of the new brakes it was just fine. The car has been checked for this noise about two times already but the noise being intermittent is not always present when being checked. There has not been any warning lights or messages.

on May 3 at approx. 4:00 pm I was sitting at a stop light and when it turned green I started to accelerate the jolt was so hard that I thought the car behind me had hit me.When I went to go again it started rolling backwards and I applied the brakes.I could not put it in reverse or drive or even in park; it just kept rolling down the ramp.I applied the emergency brake to keep it from rolling back onto the highway.I called the Jeep dealership closest to my home and they said it sounded like the TPU went out.There were no recorded messages on my computer system in the jeep. I had it towed to the dealership and after a couple of days, I was told the rear differential was going out as well and that it was going to cost a couple thousand dollars. After doing...

The contact owns a 2022 Jeep Cherokee. The contact stated that while driving at 35 MPH and taking an exit ramp, the parking brake engaged without driver input. The vehicle stopped and stalled. The vehicle failed to restart. The vehicle failed to shift into neutral. The contact attempted to jumpstart the vehicle, but the vehicle failed to restart. There were no warning lights illuminated. There was an unknown message displayed. The vehicle was towed to an independent tire and auto center. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified about the failure. The failure mileage was approximately 105,000. The VIN was not available.

Driving home from daughter's house and service 4wd light came on. Went next morning to dealership and was told the PTU power transfer unit has gone out and needs to be replaced and cannot use four wheel drive until replaced.

On [XXX], we were traveling from Seattle to Portland on [XXX] in my 2022 Jeep Cherokee Trailhawk with the cruise control set at around 75 mph. Suddenly the emergency collision braking system applied and all of the lights on my vehicle lit up. While the braking system was being applied the cruise control was simultaneously applying gas resulting in the vehicle RPM redlining on multiple occasions. Fortunately, the weather was good, traffic was light, and I was able to maintain control of the vehicle to pull over once a vehicle in the slow lane passed. When stopped the engine light was on, along with an alarm for loss of electronic stability control (ESC), and an alarm for brake service. After clearing the ESC alarm by restarting my vehicle multiple times as indicated in the owner's manual I tried to operate the vehicle. However, the vehicle would not move properly in...

Keep taking in for noise and a drag on takeoff…. Never can duplicate problem! Now told transfer case and do not know how long it will take as factory on strike???? They said we were # 10 in line as no rentals and I complained this has been on going for over a year with always can not duplicate problem!

The contact owns a 2022 Jeep Cherokee. The contact stated that while driving at various speeds, the vehicle independently shifted into manual(M) mode without warning. The failure caused the vehicle to hesitate while depressing the accelerator pedal. The contact also stated that the Select-Terrain Traction Management System for the 4WD failed to operate as needed. Additionally, the contact stated that the turn signals, instrument panel, and key fob and other unknown electrical system failed to operate as needed. The vehicle was taken to the dealer on three separate occasions, but no assistance was provided. The manufacturer was also notified of the failure. The vehicle was not repaired. The failure mileage was 300.

On Sunday evening (4/16/2023) we noticed a very scary noise coming from our 2022 Jeep Cherokee while we were on the freeway. No warning lights were on in the vehicle. Thankfully we were close to home when we noticed the noise and were able to immediately get off the 110 freeway. We decided not to drive the car and had it towed on Tuesday morning to the nearest Chrysler Dealership, Bravo CDJR of Alhambra. Today we received confirmation from the dealership that the PTU casing is cracked, leaking fluid and metal shavings were found. Dealer has recommended new PTU and PTU fluid. But they don't know when they'll be able to find the part for our vehicle since it is so new. I couldn't find a recall of this part for 2022 Jeep Cherokees online so I thought we should report it in case this is a faulty part. Thankfully...

Traveling in heavy morning traffic in inside lane at approximately 25mph, engine suddenly lost power with simultaneous ‘Shift to Park’ error message and brief flash of amber warning light on instrument panel. Vehicle would not accelerate when gas pedal pressed, engine only revved. Driver (myself) had to slam on brakes and quickly put car in P then back to D in order to get car to accelerate forward, narrowly avoiding multi-car collision from behind. Car is brand new ‘22 (owned only 6 days) with less than 600 miles total. Vehicle will be dropped off at dealership 9/11/22 for diagnostics.