NHTSA Complaint #11700970 — 2022 JEEP CHEROKEE

While driving, I heard a loud clunk and was not able to go forward when stepping on the gas. It then kicked in and could move on for a minute and it happened again. Then it happened again and this time we pulled over and had to call a tow truck. While we were waiting the car rolled even with it being in park, it wasn't until the emergency brake was engaged that the vehicle stopped 🥐 ng. Luckily we were going to fast and we were on side roads or we could have been in a terrible accident. I did have my grandchild in the vehicle as to care for them quite often. The vehicle was towed to the dealership and the issue was identified. We were told they could not tell us when the part would be available, they had no ETA on it. We checked with Mopar to see if we could get our hands on a rebuilt part (power transfer unit) and they said they didn't have it available. It has now been two weeks and no idea when this vehicle can be repaired. I am also skeptical on if this could happen again. There was no warning and we have been maintaining the vehicle and it's only 3 years old. A very scary situation. I have contacted Jeep directly with no assistance