2022 JEEP CHEROKEE — Problems, Recalls & Safety Data

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4/5

★★★★

Safety Rating

59

Owner Complaints

2 Crashes

2

Recalls

ACTIVE RECALL

32

Service Bulletins

0

Investigations

Overview of the 2022 JEEP CHEROKEE

The 2022 JEEP CHEROKEE has received a total of 59 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). It earned an overall safety rating of 4 out of 5 stars in NHTSA's New Car Assessment Program crash tests. There have been 3 recall campaigns affecting this vehicle, covering issues with EXTERIOR LIGHTING:TURN SIGNAL, STEERING:COLUMN, AIR BAGS:SIDE/WINDOW:CURTAIN. 32 technical service bulletins have been issued by Chrysler (FCA US, LLC) for this model year. The most commonly reported problems involve the Power Train (18 complaints), Engine (7 complaints), and Electrical System (6 complaints).

Recalls for the 2022 JEEP CHEROKEE

NHTSA has recorded 3 recalls for the 2022 JEEP CHEROKEE, potentially affecting up to 24,455 vehicles.

Recall 24V239000 — EXTERIOR LIGHTING:TURN SIGNAL

| 12,221 vehicles affected

Defect: Chrysler (FCA US, LLC) is recalling certain 2022 Jeep Cherokee vehicles.  The turn signal self-canceling feature may not function properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."

Consequence: Turn signals that do not function properly may fail to indicate the driver's intention to change vehicle direction, increasing the risk of a crash.

Remedy: Dealers will inspect and replace the steering column control module as necessary, free of charge. Owner notification letters were mailed August 8, 2024. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 24B.

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Recall 24V239000 — STEERING:COLUMN

| 12,221 vehicles affected

Defect: Chrysler (FCA US, LLC) is recalling certain 2022 Jeep Cherokee vehicles.  The turn signal self-canceling feature may not function properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."

Consequence: Turn signals that do not function properly may fail to indicate the driver's intention to change vehicle direction, increasing the risk of a crash.

Remedy: Dealers will inspect and replace the steering column control module as necessary, free of charge. Owner notification letters were mailed August 8, 2024. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 24B.

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Recall 24V516000 — AIR BAGS:SIDE/WINDOW:CURTAIN

| 13 vehicles affected

Defect: Chrysler (FCA US, LLC) is recalling certain 2021-2022 Jeep Cherokee vehicles. An improperly secured connector for the right-side curtain air bag may prevent the air bag from deploying as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 214, "Side Impact Protection" and 226, "Ejection Mitigation."

Consequence: An air bag that does not deploy as intended can increase the risk of injury in a crash.

Remedy: Dealers will secure the connector, free of charge. All vehicles have been remedied. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 71B.

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Owner Complaints for the 2022 JEEP CHEROKEE

59 complaints have been filed with NHTSA for the 2022 JEEP CHEROKEE. Below is a breakdown by vehicle component.

Most Recent Complaints

#11719377 | EXTERIOR LIGHTING | | N/A miles
When activating the left turn signal both the left and right turn signal indicators began blinking. I had to cycle the turn signal switch both right and left and then to off to stop both indicators from blinking.
#11713740 | POWER TRAIN | | N/A miles
What component or system failed or malfunctioned, and is it available for inspection upon request? PTU Failure How was your safety or the safety of others put at risk? My partner and I were driving on [XXX] in the winter when the vehicle lost power and ability to drive. This put the safety of myself, my partner, and other drivers at risk. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes, it has been confirmed and diagnosed by a certified Jeep dealer in Missoula MT Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Unsure Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No, no warning showed prior to the failure INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
#11712766 | POWER TRAIN | | N/A miles
4wd service light and code C14A7-97. Dealer states having to replace the vehicles PTU. The same issue caused a recall for the same vehicle models years 2016-2019. I am requesting immediate inclusion and repair under the recall provisions.
#11709204 | AIR BAGS | | 105,000 miles Crash 1 Injury
The contact owns a 2022 Jeep Cherokee. The contact stated that while driving at 60 MPH, another vehicle failed to stop at a stop sign and merged into oncoming traffic; as a result, the contact crashed into the vehicle. The contact stated that the air bags did not deploy upon impact. A fellow motorist, who witnessed the accident, assisted the contact by helping her into the front passenger seat and driving her vehicle off to the shoulder of the highway. The contact called her parents to the scene of the accident, and she was taken to the hospital. The contact was given an X-ray and was treated for tissue swelling around her neck, collar bone, and chest; the contact also suffered light bruising around those same areas. The whereabouts of the other driver were unknown. A police report was filed. The vehicle was towed from the scene to an independent tow yard, where it remained in their possession. The dealer nor the manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 105,000.
#11708613 | SEATS | | N/A miles 1 Injury
Heated steering wheel suddenly became too hot with no adjustment option. Minor burning on hands. Turned off the function. Driver heated seat suddenly became too hot, turned down to low but still too hot, caused burns requiring medical attention.

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Safety Rating for the 2022 JEEP CHEROKEE

The 2022 JEEP CHEROKEE received an overall safety rating of 4 out of 5 stars from NHTSA's New Car Assessment Program (NCAP).

Test Category Rating
Overall Rating ★★★★ (4/5)
Frontal Crash ★★★★ (4/5)
Side Crash ★★★★★ (5/5)
Rollover ★★★★ (4/5)

Safety ratings are based on controlled crash tests conducted by NHTSA. A 5-star rating indicates the highest level of occupant protection.

Technical Service Bulletins for the 2022 JEEP CHEROKEE

Chrysler (FCA US, LLC) has issued 32 technical service bulletins (TSBs) for the 2022 JEEP CHEROKEE. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.

109871 — ELECTRICAL SYSTEM

POWER TRANSFER UNIT - NONE

109872 — ELECTRICAL SYSTEM

POWER TRANSFER UNIT - NONE

08-220-24 — POWER TRAIN

"Flash: Drivetrain Control Module (DTCM) Updates Customers may experience the following: ● A moan noise or shudder feeling from the rear axle during low speed cornering, most notable in a parking lot or low speed maneuvering. This bulletin involves reprogramming the DTCM with the latest available software."

18-049-24 — POWER TRAIN

"Flash: Powertrain Control Module (PCM) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● P0401 - EGR System Performance. ● P00FD - Battery B State Of Charge Performance. In addition, the following software...

97892 — SERVICE BRAKES

SWITCH - BRAKE

0802624 — ELECTRICAL SYSTEM:SOFTWARE

Radio Over The Air Update from QR39.5 to QR40.11 Software Version Customer may experience one or more of the following: ? Mobile Wi-Fi inoperative upon start up. ? Hotspot gives "No Internet" connection message on phone when trying to connect to a device. This bulletin provides information regarding the latest...

S2308000032 — ELECTRICAL SYSTEM:IGNITION

Intermittently The Vehicle exhibits No Crank No Start. Vehicle Goes Into Limp Home Mode. Multiple DTC?s And Warning Lights

S2308000063 — POWER TRAIN

Loss Of Driver?s Power Seat Position Functions

2302523 — EQUIPMENT

KL Overhead Console Overhead Console is loose or falls down while driving and hangs by the wires. This bulletin involves inspecting and possibly re-securing the overhead console (overhead console)

2302523 — PARKING BRAKE

KL Overhead Console Overhead Console is loose or falls down while driving and hangs by the wires. This bulletin involves inspecting and possibly re-securing the overhead console (overhead console)

Showing 10 of 32 technical service bulletins.

NHTSA Investigations for the 2022 JEEP CHEROKEE

There are no NHTSA defect investigations on record for this vehicle.

Other Model Years of the JEEP CHEROKEE

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Other JEEP Models

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