2023 JEEP CHEROKEE — Problems, Recalls & Safety Data
4/5
Safety Rating
3
Owner Complaints
0
Recalls
7
Service Bulletins
0
Investigations
Overview of the 2023 JEEP CHEROKEE
The 2023 JEEP CHEROKEE has received a total of 3 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). It earned an overall safety rating of 4 out of 5 stars in NHTSA's New Car Assessment Program crash tests. 7 technical service bulletins have been issued by Chrysler (FCA US, LLC) for this model year. The most commonly reported problems involve the Air Bags (1 complaint), Parking Brake (1 complaint), and Power Train (1 complaint).
Recalls for the 2023 JEEP CHEROKEE
There are no recalls on file with NHTSA for the 2023 JEEP CHEROKEE. No Active Recalls
Owner Complaints for the 2023 JEEP CHEROKEE
3 complaints have been filed with NHTSA for the 2023 JEEP CHEROKEE. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Air Bags | 1 | 1 | 0 | 1 | 0 |
| Parking Brake | 1 | 0 | 0 | 0 | 0 |
| Power Train | 1 | 1 | 0 | 1 | 0 |
Most Recent Complaints
The contact owns a 2023 Jeep Cherokee. The contact stated that while driving at an undisclosed speed, the vehicle suddenly came to a complete stop, after which the contact became aware that the parking brake had engaged independently. After restarting the vehicle, the vehicle returned to normal functionality, but the failure became a regular occurrence. The brake warning light was illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the electronic parking brake control module. The vehicle was repaired, but the failure reoccurred. The vehicle was taken back to the dealer, who was unable to provide the diagnostic result for the failure. The vehicle was repaired. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 54.
The contact owns a 2023 Jeep Cherokee. The contact stated that while reversing out of the garage the air bags were erroneously deployed. The contact indicated that six of the eight air bags in the vehicle deployed including the front driver and passenger air bags although no crash had initially occurred. The contact stated that after the air bags deployed the vehicle erroneously drove forward and crashed into the interior garage wall. The EMS and police were called to the scene and the contact was transported to the hospital. During the incident, the contact sustained a fractured right tibia, a chemical burn to the left leg and respiratory troubles due to inhalation of chemicals from the air bags. The vehicle was destroyed and towed to a collision center. The manufacturer and local dealer were notified of the failure. The vehicle was examined but the cause of the failure was unknown. A police report was taken at the scene. The failure mileage was 11,500.
The contact owns a 2023 Jeep Cherokee. The contact stated that while reversing out of the garage the air bags were erroneously deployed. The contact indicated that six of the eight air bags in the vehicle deployed including the front driver and passenger air bags although no crash had initially occurred. The contact stated that after the air bags deployed the vehicle erroneously drove forward and crashed into the interior garage wall. The EMS and police were called to the scene and the contact was transported to the hospital. During the incident, the contact sustained a fractured right tibia, a chemical burn to the left leg and respiratory troubles due to inhalation of chemicals from the air bags. The vehicle was destroyed and towed to a collision center. The manufacturer and local dealer were notified of the failure. The vehicle was examined but the cause of the failure was unknown. A police report was taken at the scene. The failure mileage was 11,500.
Safety Rating for the 2023 JEEP CHEROKEE
The 2023 JEEP CHEROKEE received an overall safety rating of 4 out of 5 stars from NHTSA's New Car Assessment Program (NCAP).
| Test Category | Rating |
|---|---|
| Overall Rating | ★★★★☆ (4/5) |
| Frontal Crash | ★★★★☆ (4/5) |
| Side Crash | ★★★★★ (5/5) |
| Rollover | ★★★★☆ (4/5) |
Safety ratings are based on controlled crash tests conducted by NHTSA. A 5-star rating indicates the highest level of occupant protection.
Technical Service Bulletins for the 2023 JEEP CHEROKEE
Chrysler (FCA US, LLC) has issued 7 technical service bulletins (TSBs) for the 2023 JEEP CHEROKEE. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
23-038-24 — SEATS
"Passenger Heated Seat Cushion Inoperative Customer may experience the following: ● Passenger heated seat does not work."
21-030-24 — POWER TRAIN
"Flash: Transmission Control Module (TCM) Updates **Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs):** ● P0810-00 - Clutch Position Control Error. ● P16F0-00 - SPI Comm Hardware Fault. Customers may also comment on one...
97892 — ELECTRICAL SYSTEM
SWITCH - BRAKE
1807523 — POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
Flash: Powertrain Control Module (PCM) Updates Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that the following Diagnostic Trouble Code (DTC) has been set: ? P219A - Bank 1 Air-Fuel Ratio Imbalance. This bulletin involves reprogramming the PCM with the latest available...
1807523 — POWER TRAIN
Flash: Powertrain Control Module (PCM) Updates Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that the following Diagnostic Trouble Code (DTC) has been set: ? P219A - Bank 1 Air-Fuel Ratio Imbalance. This bulletin involves reprogramming the PCM with the latest available...
1807523 — ELECTRICAL SYSTEM
Flash: Powertrain Control Module (PCM) Updates Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that the following Diagnostic Trouble Code (DTC) has been set: ? P219A - Bank 1 Air-Fuel Ratio Imbalance. This bulletin involves reprogramming the PCM with the latest available...
0700523 — ENGINE AND ENGINE COOLING
Engine Coolant Leak Coolant leak under vehicle and/or low coolant warning on dash. This bulletin involves inspecting and replacing the ECT sensor if required.
NHTSA Investigations for the 2023 JEEP CHEROKEE
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the JEEP CHEROKEE
- 2018 JEEP CHEROKEE — 950 complaints
- 2019 JEEP CHEROKEE — 2,229 complaints
- 2020 JEEP CHEROKEE — 308 complaints
- 2021 JEEP CHEROKEE — 166 complaints
- 2022 JEEP CHEROKEE — 59 complaints
- 2023 JEEP CHEROKEE (current)
- 2024 JEEP CHEROKEE — 0 complaints
- 2025 JEEP CHEROKEE — 0 complaints
- 2026 JEEP CHEROKEE — 0 complaints
Other JEEP Models
- JEEP GRAND CHEROKEE — 39,293 total complaints
- JEEP WRANGLER — 21,806 total complaints
- JEEP LIBERTY — 11,694 total complaints
- JEEP COMPASS — 5,865 total complaints
- JEEP PATRIOT — 4,351 total complaints
- JEEP COMMANDER — 3,920 total complaints
- JEEP RENEGADE — 3,408 total complaints
- JEEP WRANGLER 4-DR 4X4 — 1,812 total complaints