NHTSA Complaint #11687987 — 2022 JEEP CHEROKEE

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	11687987
Vehicle	2022 JEEP CHEROKEE
Component	POWER TRAIN
Date of Incident	June 2, 2025
Date Filed	September 17, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TN

Consumer Description

Service 4WD light came on. Took to Jeep dealership. They stated the PTU needs to be replaced. My car has been in the shop for over 4 months and no ETA on part arrival. This is a common issue in Jeep Cherokee’s but my VIN is not included in a recall. I was told by dealership it is safe to drive but I drive on the highway over and hour everyday to and from work. I have read it can result in loss of driving ability and the ability to put in park.

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