NHTSA Complaint #11667360 — 2022 JEEP CHEROKEE

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	11667360
Vehicle	2022 JEEP CHEROKEE
Component	POWER TRAIN
Date of Incident	May 29, 2025
Date Filed	June 17, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MA

Consumer Description

PTO p/n 68333354A1 Internal Failure of PTU needs to be Replaced. No 4 wheel drive could roll away in Park. Dealer reports back ordered part will be months before available. I was told to just keep driving car! Mileage on car 21,371 This problem has been reported on this model since 2019.

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Other POWER TRAIN Complaints

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#11712766 — January 22, 2026 — 4wd service light and code C14A7-97. Dealer states having to replace the vehicles PTU. The same issue caused a recall...

#11700970 — November 22, 2025 — While driving, I heard a loud clunk and was not able to go forward when stepping on the gas. It then kicked in and co...

#11695841 — October 27, 2025 — The vehicle stalled at a busy intersection during heavy traffic hours. No watnings or signs that could've prevented t...

#11687987 — September 17, 2025 — Service 4WD light came on. Took to Jeep dealership. They stated the PTU needs to be replaced. My car has been in the ...

Recent Complaints for the 2022 JEEP CHEROKEE

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#11708613 — SEATS — January 4, 2026 — Heated steering wheel suddenly became too hot with no adjustment option. Minor burning on hands. Turned off the funct...

#11708613 — STEERING — January 4, 2026 — Heated steering wheel suddenly became too hot with no adjustment option. Minor burning on hands. Turned off the funct...

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