NHTSA Complaint #11517965 — 2022 JEEP CHEROKEE

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	11517965
Vehicle	2022 JEEP CHEROKEE
Component	POWER TRAIN
Date of Incident	April 16, 2023
Date Filed	April 19, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

On Sunday evening (4/16/2023) we noticed a very scary noise coming from our 2022 Jeep Cherokee while we were on the freeway. No warning lights were on in the vehicle. Thankfully we were close to home when we noticed the noise and were able to immediately get off the 110 freeway. We decided not to drive the car and had it towed on Tuesday morning to the nearest Chrysler Dealership, Bravo CDJR of Alhambra. Today we received confirmation from the dealership that the PTU casing is cracked, leaking fluid and metal shavings were found. Dealer has recommended new PTU and PTU fluid. But they don't know when they'll be able to find the part for our vehicle since it is so new. I couldn't find a recall of this part for 2022 Jeep Cherokees online so I thought we should report it in case this is a faulty part. Thankfully on one was hurt in this case but it was a very scary situation.

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Other POWER TRAIN Complaints

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#11687987 — September 17, 2025 — Service 4WD light came on. Took to Jeep dealership. They stated the PTU needs to be replaced. My car has been in the ...

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