NHTSA Complaint #11582923 — 2022 JEEP CHEROKEE

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	11582923
Vehicle	2022 JEEP CHEROKEE
Component	POWER TRAIN
Date of Incident	April 7, 2024
Date Filed	April 14, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

Driving home from daughter's house and service 4wd light came on. Went next morning to dealership and was told the PTU power transfer unit has gone out and needs to be replaced and cannot use four wheel drive until replaced.

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Other POWER TRAIN Complaints

#11713740 — January 27, 2026 — What component or system failed or malfunctioned, and is it available for inspection upon request? PTU Failure How w...

#11712766 — January 22, 2026 — 4wd service light and code C14A7-97. Dealer states having to replace the vehicles PTU. The same issue caused a recall...

#11700970 — November 22, 2025 — While driving, I heard a loud clunk and was not able to go forward when stepping on the gas. It then kicked in and co...

#11695841 — October 27, 2025 — The vehicle stalled at a busy intersection during heavy traffic hours. No watnings or signs that could've prevented t...

#11687987 — September 17, 2025 — Service 4WD light came on. Took to Jeep dealership. They stated the PTU needs to be replaced. My car has been in the ...

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