2021 JEEP CHEROKEE Electrical System Problems
18 NHTSA complaints on file
Electrical System Issues in the 2021 JEEP CHEROKEE
18 electrical system complaints have been filed with NHTSA for the 2021 JEEP CHEROKEE. Of these, 1 involved a crash, 1 involved a fire, and 0 resulted in injury.
18
Complaints
1
Crashes
1
Fires
0
Injuries
0
Deaths
All Electrical System Complaints
the light came on that says cannot move vehicle, it just stopped. The Power Transfer Unit went out--I cannot get a part since it is backordered over 1200 people right now are having issues with the part of the vehicle
Their was no incident
The vehicle was sold by DriveTime (Highland, Indiana) on August 29, 2025, with a known safety recall (Y18 – Transmission Oil Cooler Hose, NHTSA 21V-310) that had not been properly repaired. Jeep dealership documentation dated October 17, 2025, shows the recall was only “inspected” but no repair was completed. Within 30 days of purchase, the check engine light began turning on and off intermittently, and an AutoZone diagnostic (Code P0934 – Hydraulic Pressure Sensor Circuit Low) confirmed a powertrain failure related to the transmission system. The defect affects hydraulic pressure and gear shifting, creating an unsafe driving condition that risks transmission failure while in motion. The issue has been confirmed by both AutoZone and the Jeep dealership but not repaired. Dealer and warranty administrator SilverRock have refused to provide repairs or a loaner vehicle. Both entities were notified that the vehicle is used by a disabled driver and child, and...
SVC 4WD
I bought the car in 7/23 at Auto Savvy Sta fe New Mexico, after 3-4 weeks the power steering wheel light on I called the dealer so they checked n then they said nothing is wrong so after that the lights . The car were 3 times at the dealer and the last time was there for 9 weeks. So they said they changed the steering column, the clock spring and the lights came back. So one time I lost the control, on the high way so after that I haven’t used the car.
There are times I go to start my car and it has nothing. No lights no door dinging nothing. I started it up on day to go to work and got to the gas station and shut it down to run in quick. Came out 5 mins later and it acted as if someone took my battery out. The car was totally dead. After about 10-15 mins it lit back up and was able to start. Another time it happened in the dead of winter and I was picking my son up. We went to get in the car and all 4 doors were opened. No lights came on and wouldn’t start and as my kids shut doors it would flicker. Times it comes back to life and as soon as you hit the start button it goes black again. It’s been at Tristar and c Harper both and cannot...
The Jeep caught fire underneath while I was driving on the highway. There were no warning lamps or symptoms of the problem prior to failure. I saw flames come up over the front of the car and immediately parked and ran with my child. We could have died.The fire and stopped car in the middle of the highway could have caused a pile up of crashes. It is unknown what component or system failed and I don't believe it is available for inspection as State Farm decided not to move forward with inspection. They declared it a total loss.
ON 5 JANUARY 2024 THE VEHICLE WAS IN MY GARAGE AND WAS DEAD, TRIED TO JUMP START, STILL WOULD NOT START. CALLED ROADSIDE ASSISTANCE, VEHICLE GOT TO DEALER AND THEY USED THEIR JUMP START SYSTEM. DEALER RAN SYSTEM TEST AND CHARGED BATTERY AND FOUND NO FAULTS. OVER THE NEXT FEW WEEKS CHARHING RATE WAS 14.4V FOR A FEW DAYS, THEN DROPPED TO 13.6V AND EVENTUALLY DROPPED TO 12.3V BUT THEN WOULD JUMP BETWEEN 12.3V AND 13.6V. ON 25 JANUARY VEHICLE AGAIN DEAD, WILL NOT JUMP START, ROADSIDE ASSISTANCE AGAIN. AT DEALER NOW, 26 JANUARY SO DEAD KEY FOB WOULD NOT UNLOCK DOOR. DEALER STATES THIS HAS BEEN AM ONGOING COMMON ISSUE WITH THE MODELS THAT USE THE AGM BATTERIES. VEHICLE HAS LESS THAN 17,000 MILES,
The contact owns a 2021 Jeep Cherokee. The contact stated while driving at various speeds, the vehicle turned off unintendedly. The contact was able to veer to the side of the roadway. The contact restarted the vehicle and continued driving. The check engine warning light was illuminated. Additionally, the contact stated that the failure recurred while at a complete stop. The contact was able to restart the vehicle and continue driving. The contact also stated that the low oil pressure warning light was illuminated intermittently while driving. An unknown dealer was notified of the failure. The contact stated that the vehicle failed to restart. The vehicle was towed to a service station. The vehicle was not diagnosed nor repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 134,000.
2/14/23 Dash Flashes “Put Car in Park”; battery symbol illuminates, gear shift ‘D’ lit up. Coasted to the shoulder, put car in park, engine was not running. I hit the “Start” button. The engine starts up, I put it into Drive, and pull onto the road. This repeats 2 more times. 2/20/23 Car serviced at Chrysler dealership - Service report said Updated PCM 181906EL Module. ECU from old part number 68493558AD to current part number 68493558AG. 3/7/23 - Vehicle lost power. Coasted to nearest driveway to turn off the main road. No power steering, Car was successful moved out of traffic, put in park, and then the engine was restarted. 3/9/23Mileage in 22536; Replaced Module - Engine controller, crankshaft position sensor, wit all wheel drive, powertrain/engine control. 3/23/23 Vehicle returned mileage 22562. 4/4/23, Driving freeway, vehicle started decelerate on its own, maneuvered to the shoulder and put it into park....
The contact owns a 2021 Jeep Cherokee. The contact stated while driving 65 MPH, the contact felt that the vehicle had lost motive power. The contact stated that there was a message to “Park and Restart the vehicle”. The contact was able to pull over and restart the vehicle. The vehicle was taken to the dealer and the contact was informed that a software update was needed. The software was updated. The manufacturer was not contacted. The failure mileage was 41,100.
The vehicles automatic off switch does not turn back on when you release the break. It gives an error message saying the option is unavailable. I have to turn. The vehicle off and turn it back on. The vehicle has less than 37000 miles on it and was bought brand new.
In May 2021 I leases a brand new car. In Jan 2021 I was driving my car and at a busy intersection, my car stalled. I just got a full tank of gas but the low fuel tank light came on. The car would not turn off, the clutch was stuck and I could not shift out of any gear. I brought my car in to the service center where I bought my car and let them know that I think electrical issues were causing problems with my fuel gauge and my clutch. They held on to my car from Jan 20-Mar 28th they could not say what electrical problems caused my car to stall or my fuel tank to register as low but they gave me a whole new transmission. At this time I had only about 2,700 miles on the car. Less than a month later I stalled...
While driving, forward collision alarm came out, slowly more problem arose, power steering became unavailable, airbags red warning came up, engine caution light came up, transmission wouldn't shift to proper gear, ESP also failed.
While I was trying to get onto the interstate my vehicle would not accelerate. I tried to merge in with traffic but I was only going 35 and I almost hit someone. They stayed the same speed hoping I would speed up in front of them but I couldn’t. This put everyone around me at risk. I took my vh to the dealership. They called me today and told me they sold the rental I was in and that I needed to bring the car back. Also they ran some codes and my car is coming back fine. So they did not find a problem. I honestly feel they didn’t look they just wanted to sell the rental car. I’ve had no warning lamps at all come on but the transmission is slipping.
Vehicle stalled on the road while stopped in the center lane and trying to take left turn. It was completely dead, no warning indicators or signals. Both dash board and radio screens were blank. Key was locked, could not take it out. Everything came back to normal after about fifteen minutes and I was able to drive it home. Our safety was at risk since it happened in the middle of the road, except that it was stopped and waiting to turn. Contacted dealer for warranty service. No diagnostics done yet.
WE WERE IN A FRONT IMPACT VEHICLE ACCIDENT. AIRBAGS DIDN'T DEPLOY, BRAKES FAILED AFTER IMPACT AND THE ENGINE DIDN'T SHUT DOWN. I HAD TO DISCONNECT THE ECU POWER RELAY FOR THE ENGINE TO STOP.
I WAS DRIVING IN A RESIDENTIAL AREA (40 MPH) WHEN MY CAR SUDDENLY JOLTED AS IF I HAD SUDDENLY STEPPED ON THE BRAKE PEDAL AND THEN THE GAS PEDAL. I STOPPED FOR A RED LIGHT, AND THE CAR SUDDENLY STALLED. THE ENGINE AND BATTERY LIGHT WERE ON, THE SEAT/STEERING WHEEL WARMER, AND AIR CONDITIONING SYSTEM COMPLETELY SHUT OFF. THE MONITOR KEPT SAYING TO STEP ON THE BRAKE/START THE CAR, I ATTEMPTED TO DO THIS AND NOTHING. I SHUT THE CAR OFF AND THEN TRIED TO TURN IT ON AGAIN MULTIPLE TIMES AND NOTHING. THANKFULLY, MULTIPLE PEOPLE STOPPED TO PUSH ME OFF INTO A PARKING LOT, BECAUSE MANY PEOPLE STARTED BEEPING AND THE CAR WOULD NOT MOVE WHATSOEVER. I HAVE HAD THE CAR FOR ONLY TWO MONTHS, THIS IS EXTREMELY DANGEROUS. IF THIS HAD HAPPENED ON THE HIGHWAY, I WOULD HAVE BEEN IN AN ACCIDENT.
Other 2021 JEEP CHEROKEE Problem Areas
Power Train
53 complaints
Engine
21 complaints
Unknown Or Other
20 complaints
Service Brakes
12 complaints
Air Bags
8 complaints
Suspension
5 complaints
Forward Collision Avoidance Automatic Emergency Braking
4 complaints
Forward Collision Avoidance Warnings
4 complaints
Fuelpropulsion System
4 complaints
Steering
3 complaints
Electrical System12v24v48v Battery
1 complaint
Exterior Lighting
1 complaint
Forward Collision Avoidance
1 complaint
Insert Padding
1 complaint
Lane Departure Assist
1 complaint
Lane Departure Blind Spot Detection
1 complaint
Latcheslockslinkagesdoorslatch
1 complaint
Power Traindrivelinedriveshaft
1 complaint
Seat Belts
1 complaint
Service Brakes Airantilockcontrol Unitmodule
1 complaint
Tiressidewall
1 complaint
Vehicle Speed Control
1 complaint
Visibilitysunmoon Roof Assembly
1 complaint
Wheels
1 complaint